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Residence Inn by Marriott Franklin Cool Springs

3.0 star property

Photo gallery for Residence Inn by Marriott Franklin Cool Springs

Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Lobby lounge
Lobby lounge
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
2009 Meridian Blvd, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪19 min walk‬
  • Place, Aspen Grove Park
    ‪2 min drive‬
  • Place, Iasis Health Care
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Hearing Accessible)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

43-inch Smart TV with cable channels, TV, Netflix

Studio Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(28 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Courtyard by Marriott Franklin Cool Springs
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 975 reviews
The price is NZ$259
includes taxes & fees
26 Dec - 27 Dec
Courtyard by Marriott Franklin Cool Springs

About the area

Franklin

When you stay at Residence Inn by Marriott Franklin Cool Springs in Franklin, you'll be in the business district, within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. .This hotel is 16.2 mi (26.1 km) from Belmont University and 16.7 mi (26.8 km) from Mall at Green Hills.

What's nearby

  • CoolSprings Galleria - 19 min walk - 1.6 km
  • Aspen Grove Park - 2 min drive - 2.1 km
  • Iasis Health Care - 3 min drive - 4.2 km
  • Vanderbilt University - 17 min drive - 29.9 km
  • Broadway - 17 min drive - 31.4 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Connors Steak & Seafood - ‬4 min drive
  • ‪Jonathan's Grille - ‬3 min drive
  • ‪Little Hats Italian Market - ‬3 min walk
  • ‪Brewhouse South & Sauced Pizza Kitchen - ‬4 min drive
  • ‪Harth - ‬6 min walk

About this property

Residence Inn by Marriott Franklin Cool Springs

Suburban hotel with free breakfast and a fitness center
Residence Inn by Marriott Franklin Cool Springs offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 43-inch Smart televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 124 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. 43-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Franklin? This hotel has 1443 square feet (134 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,443 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Cool Springs
Residence Inn Franklin Cool Springs
Residence Inn Marriott Cool Springs
Residence Inn Marriott Cool Springs Hotel
Residence Inn Marriott Cool Springs Hotel Franklin
Residence Inn Marriott Franklin Cool Springs
Residence Inn By Marriott Franklin Cool Springs Hotel Franklin
Residence Inn Marriott Franklin Cool Springs Aparthotel
Residence Inn Marriott Cool Springs Aparthotel
Resince riott Franklin Cool S
Residence Inn by Marriott Franklin Cool Springs Hotel
Residence Inn by Marriott Franklin Cool Springs Franklin
Residence Inn by Marriott Franklin Cool Springs Hotel Franklin

Residence Inn by Marriott Franklin Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 421 out of 547 reviews
Rating 8 - Good. 91 out of 547 reviews
Rating 6 - Okay. 19 out of 547 reviews
Rating 4 - Poor. 6 out of 547 reviews
Rating 2 - Terrible. 10 out of 547 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mickey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a great place to stay - great location for safety and dining, great service, very clean and well provided for room - at a great price !! We will recommend to others and we will be back !!
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela, Zachary

Stayed 2 nights in Sep 2025

8/10 Good

TAKETORA

Travelled with group
Stayed 5 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay in upscale neighborhood for decent prices
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Revived!

Nice size room. Toilets are low to the ground which was a little challenging for my hubby who is in a non weight bearing cast! We were surprised when they tried to charge us $10 a night for parking. There was no mention of paid parking when we reserved the hotel room. They did take it off of our bill though, which was very nice. There was a very nice patio which came in handy for a cigar smoke! Location… wow lots of great restaurants close by.
Stayed 6 nights in Sep 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was nice and hot. Margo the breakfast lady was absolutely wonderful, but the food itself could have been better.
Stayed 1 night in Sep 2025

10/10 Excellent

CARLO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Sarah

Stayed 4 nights in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and accommodating.
Stayed 1 night in Aug 2025

10/10 Excellent

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay, I'd go stay again.

Food was decent, I can tell the food was prepared with care. The waitresses are firendly and helpful. Bed comfort was fine. HVAC is a bit finicky, somtimes too cold and sometimes too warm but it's still not bad at all. front desk and every staff was just friendly and hospital.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Waled

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel was nowhere near the 4.5 rating that I thought I was booking. While it was walkable to dining options, and in a good neighborhood, the inside of the hotel was very outdated. Our room had a stinch as soon as we walked in, and the beds were very uncomfortable and made a lot of noise. The only thing we actually liked was the indoor pool, but overall for comfort, this hotel was not great at all.
Stayed 2 nights in Aug 2025

10/10 Excellent

AJIBOYE

Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe neighborhood. Walkable to restaurants and entertainment.
Stayed 1 night in Jul 2025

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and nice. Staff was good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Staci

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great location for what I needed, I was late checking in due to flights, but the staff was nice and got me checked in my room quickly. The room was upgraded which made the stay even better. I would stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Nathaniel Maurice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Jul 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to a lot of shopping and restaurants. It was great that it had a pull out couch and a full kitchen. Very helpful when you have a kid that moves around a lot during the night. The fridge was really helpful for kids drinks. The breakfast was good. Fresh waffles was the best! There is sausages and eggs, bacon, bagel, muffins, apple, banana, fruit salad, hardboil eggs etc. Lots of choices. There was always hot water and coffee. The indoor pool and hot tub is a plus however it was really hot in there. We couldn’t stay long because of the heat. The hotel had a weird burnt smell, good thing is it isn’t in the rooms. There were something’s that was not working properly, lose or broken. The door towel rack was supper lose, the knob to the shower is all twisted the wrong way, the handle in the vanity is broken. We did not use them but I think it would be nice that they check the rooms before giving it out. Over all I give it a 4 star. You do have to pay for over night parking which isn’t great but it’s just $10 a night. If there wasn’t a weird burnt smell, some lose/ broken things in room, and the issue with it being too hot in the pool area. It would have been 5. Over all great place for family.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and appreciated the privacy, yet if there was anything that you needed, clean towels, kitchen supplies, shower shampoo etc. the staff happily brought them to the room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Anna

Stayed 4 nights in Jun 2025

6/10 Okay

Margarette

for the price, rooms should have 2 beds
Stayed 2 nights in Feb 2025