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Holiday Inn Asheville Biltmore by IHG

3.0 star property

Photo gallery for Holiday Inn Asheville Biltmore by IHG

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
BBQ/picnic Area
Breakfast and dinner served
Property amenity
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
435 Smokey Park Hwy, Asheville, NC, 28806
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪4 min drive‬
  • Place, Bob Lewis Ballpark
    ‪4 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(95 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Comm, Mobil, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Comm, Mobil, Roll Shwr)

9.2 out of 10
Wonderful
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Access Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Access Tub)

9.2 out of 10
Wonderful
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Interior
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About the area

Asheville

Located in Asheville (South Asheville), Holiday Inn Asheville Biltmore by IHG is within a 10-minute drive of Asheville Outlets and Bob Lewis Ballpark. .This hotel is 6.5 mi (10.4 km) from North Carolina Arboretum and 6.8 mi (11 km) from Pack Square.

What's nearby

  • WNC Farmers Market - 3 min drive - 5.3 km
  • French Broad River - 3 min drive - 5.6 km
  • Center for Spiritual Living - 3 min drive - 4.0 km
  • Asheville Outlets - 4 min drive - 6.0 km
  • Bob Lewis Ballpark - 4 min drive - 2.7 km

Getting around

  • Asheville Regional Airport (AVL) - 14 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Holiday Inn Asheville Biltmore by IHG

Mountain hotel with a 24-hour fitness center, near Bob Lewis Ballpark
Holiday Inn Asheville Biltmore by IHG offers 156 accommodations with coffee/tea makers and complimentary weekday newspapers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite to eat at 435 Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Asheville? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
435 Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 435 Grill

Things to do

  • 24-hour gym
  • Books
  • Games
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,499 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - May 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 16.95 for adults, and USD 0 to 0 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 27 to September 30
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Asheville Biltmore Hotel
Biltmore Holiday Inn
Holiday Inn Asheville
Holiday Inn Asheville Biltmore
Holiday Inn Biltmore
Holiday Inn Biltmore Asheville
Holiday Inn Biltmore Hotel
Holiday Inn Biltmore Hotel Asheville
Holiday Inn Asheville Biltmore East Hotel Asheville

Holiday Inn Asheville Biltmore by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Leonor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and courteous friendly staff
Stayed 3 nights in Oct 2025

6/10 Okay

Matt

Liked: Cleanliness, staff & service, amenities
For what it’s worth the staff did what they could (I think) of a bad situation created by the building architects. Our first room had a window connected to the pool atrium which is essentially a giant echo chamber when it’s filled with several dozen screaming kids (which it was). You could hear the yelling inside the bathroom of our room even with the door closed. We asked to be moved, which they did… to ANOTHER room directly connected to the pool atrium. The 3rd room we ended up in wasn’t connected to the pool atrium, but the internet was essentially unusable. Thus, every time we needed to use the internet, we had to go back downstairs to the… wait for it… POOL ATRIUM. Worse things have happened to me as an adult than the above complaints, but keep in mind they still charged us money for it all. Since I assume all Holiday Inns share similar architecture, I’ll definitely make every effort to never stay at one ever again! Staff was lovely though
Stayed 2 nights in Nov 2025

10/10 Excellent

Camila

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was extremely clean & breakfast buffet is great! Also, the hotel was nicely remodeled
Stayed 3 nights in Oct 2025

8/10 Good

Kathleen

Stayed 1 night in Nov 2025

10/10 Excellent

Priscilla

Travelled with family, Travelled with pets
This was our first time taking our dog to a dog, friendly hotel, and the staff was absolutely fantastic with making her feel welcome!
Stayed 2 nights in Oct 2025

6/10 Okay

Ed

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff all acted as if they hated their job. Asked for additional coffee and was told they needed mgmt approval. Front desk acted like it was a chore to wait on us.
Stayed 1 night in Nov 2025

10/10 Excellent

Taha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night but the beds and pillos were sooo comfortable. Everything was clean and the staff was great. The maintenance woman helped me fjgure out the tv. Got it in no time.
Stayed 1 night in Oct 2025

2/10 Terrible

Charlie

Stayed 1 night in Oct 2025

2/10 Terrible

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Liz

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had no hot water. For $300 a night it would be nice to at least take a hot shower. No hot water Saturday or Sunday!!! Would like a call from Expedia or someone this is unacceptable!
Stayed 1 night in Oct 2025

8/10 Good

Sakshi

Travelled with partner
Liked: Cleanliness, staff & service
The rooms were clean but we had our room on 2nd Floor and the balcony was faving the indoor pool. There were children in the pool and it was so noisy. The pool placement/room placement should be better or the doors of such room should be sound proof. Water heating system had issues and there was no hot water for hours in the morning. Had to take a cold shower in a 42F temprature.
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

2/10 Terrible

Leonor

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Parking. Good bar.
Stayed 3 nights in Oct 2025

6/10 Okay

Sandra

Travelled with partner
Disliked: Amenities
Hotel very outdated. Reviews of hotel on line misleading. Only one working elevator, which was not clean. Dining option / slash bar only place to get food. People/ cleaning employees very nice.
Stayed 4 nights in Oct 2025

6/10 Okay

Malissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and pleasant to stay at. The only complaint I have is not offering complimentary breakfast. I’ve stayed at cheaper hotels that were less fancy and they offered basic complimentary breakfast for guests. For the price I payed for staying 1 night I was hoping for atleast that much. Other than that it was a very beautiful hotel, thankful there was places to eat nearby!
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Good area parking. Room ok. Nice breakfast buffet. Decent location.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking area ppeared to be safe. A left turn out of the hotel driveway onto the busy road is very difficult due to the dense bushes and curve of the road, creating a blind spot. But , the back entrance is much better.
Stayed 1 night in Oct 2025

10/10 Excellent

Jona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a good place for us to stop for the night on the way to Charleston. The lobby did reek of the chlorine because the pool is right there (random, kind of cool, but the smells is not fun). Nevertheless, it was clean and safe.
Stayed 1 night in Aug 2025

6/10 Okay

Beth

Liked: Cleanliness
There was a family reunion with kids, running everywhere and no staff or parents doing anything about it. The noise level was over the top at the pool and in the lobby we thankfully you were at the end of the hall away from where the families were staying, but in order to get out the door we had to prop it open with a hanger because maintenance couldn’t fix the key card issue.
Stayed 1 night in Oct 2025

8/10 Good

Sridevi

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Keith, Opelika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and reasonable prices
Stayed 1 night in Oct 2025