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Holiday Inn Asheville Biltmore by IHG

3.0 star property

Photo gallery for Holiday Inn Asheville Biltmore by IHG

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
BBQ/picnic Area
Lobby
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available

Explore the area

View map
435 Smokey Park Hwy, Asheville, NC, 28806
  • Asheville Outlets
    ‪4 min drive‬
  • Bob Lewis Ballpark
    ‪5 min drive‬
  • Biltmore Estate
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Access Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Access Tub)

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(83 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Comm, Mobil, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Comm, Mobil, Roll Shwr)

9.2 out of 10
Wonderful
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Crowne Plaza Resort Asheville by IHG

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,011 reviews
The price is NZ$150
includes taxes & fees
21 Sept - 22 Sept
Crowne Plaza Resort Asheville by IHG

About the area

Asheville

Located in Asheville (West Asheville), Holiday Inn Asheville Biltmore by IHG is within a 10-minute drive of Asheville Outlets and Bob Lewis Ballpark. .This hotel is 6.5 mi (10.4 km) from North Carolina Arboretum and 6.8 mi (11 km) from Pack Square.

What's nearby

  • Asheville Outlets - 4 min drive - 6.0 km
  • Bob Lewis Ballpark - 5 min drive - 3.1 km
  • Biltmore Estate - 9 min drive - 9.2 km
  • The Orange Peel - 9 min drive - 12.1 km
  • University of North Carolina at Asheville - 10 min drive - 13.3 km

Getting around

  • Asheville Regional Airport (AVL) - 14 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬12 min walk
  • ‪The Madness - ‬12 min walk

About this property

Holiday Inn Asheville Biltmore by IHG

Hotel with free parking, near Bob Lewis Ballpark
Holiday Inn Asheville Biltmore by IHG offers 156 accommodations with coffee/tea makers and complimentary weekday newspapers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite to eat at 435 Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Asheville? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
435 Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 435 Grill

Things to do

  • 24-hour gym
  • Books
  • Games
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,499 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - May 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 16.95 for adults, and USD 0 to 0 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 27 to September 30
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Asheville Biltmore Hotel
Biltmore Holiday Inn
Holiday Inn Asheville
Holiday Inn Asheville Biltmore
Holiday Inn Biltmore
Holiday Inn Biltmore Asheville
Holiday Inn Biltmore Hotel
Holiday Inn Biltmore Hotel Asheville
Holiday Inn Asheville Biltmore East Hotel Asheville

Holiday Inn Asheville Biltmore by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1002 reviews
Rating 8 - Good. 253 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Ok place for one nite
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The chicken tenders were terrible. I ate one, left the rest. The kitchen needs help.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
All the staff we interacted with were very warm and courteous. The hotel has a very cozy bar/restaurant area. The atrium of the hotel was also very zen with a fireplace and fountains, lots of light and comfortable spots to read a book with a cup of coffee.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness
In town for softball tournament and the place was clean and staff was friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite
Stayed 1 night in Jun 2025

8/10 Good

Betty, Belton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

erin

Travelled with partner
Disliked: Cleanliness
The bathroom tile grout was stained & gross and the alarm clock not set by us but went off at 6am. The off switch was not working and could not be unplugged. It went off every 10 minutes. We got up hours before we wanted to and left. We asked to speak to a manager and there was not one on duty. We left our number because we were told a manager would be in soon. We called later in the day just to be told again, no manager on duty. What? Obviously some changes need to made. How is it that no one could address our concerns?
Stayed 1 night in Jun 2025

10/10 Excellent

Pamela

Stayed 1 night in Jun 2025

10/10 Excellent

Leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and safe environment
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mauricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in Asheville

Friendly and welcoming staff. The pool was convenient, heated and fun! Restaurant staff was exceptional. We ate there several times. Lobby was beautiful and kid friendly. We played board games while I enjoyed a glass of wine.
Stayed 3 nights in May 2025

2/10 Terrible

Jeffrey

Travelled with family
Liked: Property conditions & facilities
Apparently there was a baseball conference in the area so the pool had 20+ kids(6-15) in it at all times, I went down twice and got in the pool and they would tackle each other into me and my wife. Most horrible experience I’ve ever had at a IHG location been staying at them for over 10 years and will not do it again after this. Other that that when you would try to go to sleep at nights or leave the room and go out they would be running through the halls yelling the upper floor kids would be jumping and running and their parents didn’t do anything about it. So after $500 for 2 nights I’m about all done
Stayed 2 nights in May 2025

10/10 Excellent

Kelce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls trip

Great service and room! Very clean!
Stayed 1 night in May 2025

10/10 Excellent

Marilynn, Myrtle Beach

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean Not enough parking
Stayed 1 night in May 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

TIm

Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

6/10 Okay

Jennifer, Moore

Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Property conditions & facilities
A
Stayed 3 nights in May 2025

10/10 Excellent

Bethanee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Angela

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Megan

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Mehrafshan, Baltimore

Stayed 2 nights in Apr 2025