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Holiday Inn Asheville Biltmore by IHG

3.0 star property

Photo gallery for Holiday Inn Asheville Biltmore by IHG

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Property amenity
Lobby
BBQ/picnic Area
Breakfast and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
435 Smokey Park Hwy, Asheville, NC, 28806
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪4 min drive‬
  • Place, Bob Lewis Ballpark
    ‪4 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(97 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Comm, Mobil, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Comm, Mobil, Roll Shwr)

9.2 out of 10
Wonderful
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Access Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Access Tub)

9.2 out of 10
Wonderful
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Crowne Plaza Resort Asheville by IHG
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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,002 reviews
The price is NZ$189
includes taxes & fees
14 Apr - 15 Apr
Crowne Plaza Resort Asheville by IHG

About the area

Asheville

Located in Asheville (South Asheville), Holiday Inn Asheville Biltmore by IHG is within a 10-minute drive of Asheville Outlets and Bob Lewis Ballpark. .This hotel is 6.5 mi (10.4 km) from North Carolina Arboretum and 6.8 mi (11 km) from Pack Square.

What's nearby

  • WNC Farmers Market - 3 min drive - 5.3 km
  • French Broad River - 3 min drive - 5.6 km
  • Center for Spiritual Living - 3 min drive - 4.0 km
  • Asheville Outlets - 4 min drive - 6.0 km
  • Bob Lewis Ballpark - 4 min drive - 2.7 km

Getting around

  • Asheville Regional Airport (AVL) - 14 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Holiday Inn Asheville Biltmore by IHG

Holiday Inn Asheville Biltmore by IHG offers 156 accommodations with coffee/tea makers and complimentary weekday newspapers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite to eat at 435 Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Asheville? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
435 Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 435 Grill

Things to do

  • 24-hour gym
  • Books
  • Games
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,499 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - May 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 16.95 for adults, and USD 0 to 0 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 27 to September 30
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Asheville Biltmore Hotel
Biltmore Holiday Inn
Holiday Inn Asheville
Holiday Inn Asheville Biltmore
Holiday Inn Biltmore
Holiday Inn Biltmore Asheville
Holiday Inn Biltmore Hotel
Holiday Inn Biltmore Hotel Asheville
Holiday Inn Asheville Biltmore East Hotel Asheville

Holiday Inn Asheville Biltmore by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1006 reviews
Rating 8 - Good. 228 out of 1006 reviews
Rating 6 - Okay. 74 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. But the door stuck when you when open or close it.
Stayed 2 nights in Jan 2026

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
We did not receive stay-over maid service during our 3 night visit because the hotel was "currently short-staffed".
Stayed 4 nights in Dec 2025

10/10 Excellent

Tonia

Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Stayed 2 nights in Dec 2025

4/10 Poor

Kayla

Liked: Cleanliness
Disliked: Property conditions & facilities
The room's deadbolt would not lock and the top safety latch was completely broken off. We did not feel safe.
Stayed 1 night in Dec 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Everything was very nice and well-maintained. Friendly staff, comfortable room and good breakfast.
Stayed 2 nights in Dec 2025

8/10 Good

Donald

Stayed 4 nights in Dec 2025

6/10 Okay

CAROLE

Travelled with family
Liked: Cleanliness, amenities
Front desk person not friendly at all
Stayed 1 night in Jan 2026

8/10 Good

Lisa

Liked: Cleanliness, amenities
The room was clean and comfortable. There was no daily cleaning service due to low staff. We did not eat at the hotel restaurant.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money. Pretty lobby area with indoor pool. Clean rooms. Safe area close to lots of shopping and food. Not too far of a drive to downtown area. For the money saved, I would book again.
Stayed 1 night in Dec 2025

8/10 Good

Kemari

Liked: Cleanliness, property conditions & facilities
Breakfast is not included. Dislike that because I paid $150 more just for the Jacuzzi tub and had to go eat food all four days.
Stayed 3 nights in Dec 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Indira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast buffet was just perfect and had so many offerings. The room for a clean in the bed super comfortable. I was pleasantly surprised to see they carry dove products which is good for my allergy prone skin.
Stayed 1 night in Dec 2025

4/10 Poor

Wayne

A $50 deposit check for possible additional purchases during my stay which I had none is still being held by you after 6 days
Stayed 2 nights in Dec 2025

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, amenities
Very nice place and comfortable bed
Stayed 1 night in Dec 2025

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfy, and staff were wonderful. The restaurant was convenient and food was good and reasonably priced.
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was children in halls banging on our door late in evening.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mina, Raleigh

Stayed 3 nights in Dec 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was friendly and welcoming. The room was clean and modern. The lobby was decorated elaborately for the holidays and looked amazing. I am not giving 5 stars due to a few minor reasons. The room air conditioner running noisily, one elevator was out of service and the one working elevator was right next to my door which caused extra noise. The on site restaurant was not crowded for a Saturday and I was going to have dinner there but after 5 minutes I saw that there was only one wait staff and no effort was made to greet me or check on other patrons. I thought it was going to make my stay a bit more convenient but I got takeaway from a local restaurant instead. Overall though, it was a pleasant stay for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

CYNTHIA, Palm Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was perfect!
Stayed 3 nights in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
Room was clean and staff was nice
Stayed 1 night in Dec 2025

10/10 Excellent

Yuderka

Very clean
Stayed 1 night in Dec 2025

10/10 Excellent

Sharron

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location, pool was quiet, staff was very nice especially the women that checked us in (Wednesday evening) would recommend!
Stayed 2 nights in Dec 2025