The hotel itself was very nice, with clean and comfortable accommodations that met our expectations. However, the check-in experience was less than welcoming. The front desk associate did not seem particularly friendly or approachable, and I felt as though my questions were an inconvenience. For example, when I inquired about a luggage cart, her response gave the impression that retrieving one was a burden. Additionally, as it was our first stay at an AC Hotel, it would have been helpful to receive some information about the hotel’s amenities or nearby dining options, but none was offered. Despite this, our overall stay at the hotel was enjoyable.