Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property

Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Lobby
Lobby
Indoor pool
Lobby
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View map
300 S Congress Ave, Austin, TX, 78704
  • Place, South Congress Avenue
    ‪1 min walk‬
  • Place, Lady Bird Lake
    ‪3 min walk‬
  • Place, Palmer Events Center
    ‪7 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪14 min drive‬

Room options

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

  • 52 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

Room, 1 Bedroom, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Suite, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Bedrooms, Accessible, Bathtub

  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Premium Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(15 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(59 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Hearing Accessible One Bedroom King Suite

  • Sleeps 4

Mobility/Hearing Accessible King And Double Suite With Roll-In Shower

  • Sleeps 5

Suite, 1 King Bed (Peloton Bike)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Two Bedroom Embassador Suite

  • Sleeps 4

Two Queen Two Room Suite

  • Sleeps 6

Hearing Accessible Two King Two Bedrooms Suite

  • Sleeps 4

Mobility/Hearing Accessible King Suite With Tub

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Two Room Suite With Tub

  • Sleeps 4

Hearing Accessible Two Queen Two Room Suite

  • Sleeps 4

Two Room Premium King Suite

  • Sleeps 4

Mobility/Hearing Accessible Premium King Room With Roll In Shower

  • Sleeps 4

Two Room Premium King Suite With City View

  • Sleeps 4

Mobility/Hearing Accessible King Suite With Roll In Shower

  • Sleeps 4

King Two Rooms Suite With City View

  • Sleeps 4

2 Room Suite-1 King Bed With Peloton Bike

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Double Room

  • Sleeps 1

Two Bedrooms Suite With King And Double

  • Sleeps 5

Two Bedrooms Suite With Two Queen And Double

  • Sleeps 7

Similar properties

About the area

Austin

With a stay at Embassy Suites by Hilton Austin Downtown South Congress, you'll be centrally located in Austin, steps from South Congress Avenue and within a 5-minute walk of Lady Bird Lake. .This hotel is 0.5 mi (0.9 km) from Palmer Events Center and 0.7 mi (1.2 km) from Austin Convention Center.

What's nearby

  • South Congress Avenue - 1 min walk - 0.0 km
  • Lady Bird Lake - 3 min walk - 0.3 km
  • Palmer Events Center - 7 min walk - 0.6 km
  • Moody Theater - 10 min walk - 0.9 km
  • Austin Convention Center - 13 min walk - 1.2 km

Getting around

  • Austin Station - 8 min drive
  • Downtown Station - 16 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 17 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪Ego's Lounge - ‬3 min walk
  • ‪Sandy's Hamburgers - ‬6 min walk
  • ‪Aba Austin - ‬7 min walk
  • ‪Soho House Restaurant - ‬8 min walk

About this property

Embassy Suites by Hilton Austin Downtown South Congress

Hotel with an indoor pool, steps from South Congress Avenue
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 262 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge) and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Austin? This hotel has 3030 square feet (281 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Austin Downtown South Congress has a restaurant on site.
SoCo Bar & Bites - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SoCo Bar & Bites

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,030 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 512 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Vidyuth

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Smelt moldy, barebones amenities, but great location and tons of food options.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Oct 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the breakfast staff and the afternoon snack was fun
Stayed 3 nights in Aug 2025

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, bed comfortable sheets smelled and felt fresh. Breakfast had good selection food items. 5 pm kickback bar was sufficient
Stayed 1 night in Oct 2025

8/10 Good

Fazlollah

Needs more greens
Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Amanda with check-in was kind and helpful. Great view of city and room was immaculate.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Russ

Business traveller
Stayed 1 night in Oct 2025

6/10 Okay

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevators broken in parking garage. Very inconvenient. Air didn’t work in our room, had to switch rooms. Had to ask twice for bedding to be sent up.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jul 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
The rooms are very outdated. For the price we paid I would have expected a far nicer room. The room smelt musky, the carpet is old, the pillows have seen better days and the bed sank in the middle. We won’t stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

JENNIFER SUZANNE

Liked: Cleanliness, amenities, property conditions & facilities
Thank you for a FANTASTIC stay! Will be back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jimena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking isn’t as convenient as we would had wanted it to be.
Stayed 3 nights in Oct 2025

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 3 nights in Sep 2025

8/10 Good

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
The room smelled a little musty and bathroom had water damage
Stayed 3 nights in Oct 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice.
Stayed 5 nights in Sep 2025

10/10 Excellent

Dennis

Stayed 3 nights in Sep 2025

10/10 Excellent

Inna

Stayed 2 nights in Sep 2025

10/10 Excellent

Heather, Ashland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast everyday! The staff were wonderful! All of them. But a special shout out to Diamond at the front desk. She made everyone feel so welcome at check in. She has a fantastic memory; greeted everyone by name for the rest of their stay, and she went above & beyond to make our stay wonderful! Your staff are the main reason we will return to stay here!
Stayed 3 nights in Oct 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eloy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great as usual. We’ve been staying here for the last four years. Only reason I gave a 4 on property was because 2 out of the three elevators were not working during our stay which made going up, and down, from our room a bit of a chore.
Stayed 2 nights in Jul 2025

8/10 Good

sean

Stayed 2 nights in Oct 2025