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Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

2.5 star property

Photo gallery for Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

Studio, 2 Double Beds, Non Smoking
Desk, free WiFi, bed sheets
Lobby
Desk, free WiFi, bed sheets
Full-sized fridge, microwave, stovetop

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View map
13858 N U.S. Highway 183, Austin, TX, 78750
  • Lakeline Mall
    ‪12 min walk‬
  • Austin Aquarium
    ‪2 min drive‬
  • H-E-B Center
    ‪7 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the area

Austin

With a stay at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall in Austin (Anderson Mill), you'll be within a 15-minute drive of Lake Travis and H-E-B Center. .This hotel is 10.7 mi (17.3 km) from Lake Austin and 13.1 mi (21.1 km) from Kalahari Indoor Water Park.

What's nearby

  • Lakeline Mall - 12 min walk - 1.0 km
  • Austin Aquarium - 2 min drive - 2.7 km
  • H-E-B Center - 7 min drive - 11.6 km
  • Arboretum at Great Hills Mall - 8 min drive - 12.4 km
  • Lake Travis - 11 min drive - 11.2 km

Getting around

  • Lakeline Station - 4 min drive
  • Austin Station - 19 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 27 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪P. Terry's Burger Stand - ‬8 min walk
  • ‪Pluckers Wing Bar - ‬14 min walk

About this property

Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

Hotel in Austin with free parking
Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall offers 101 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 101 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Austin Northwest Lakeline Mall
Extended Stay America Lakeline
Extended Stay America Lakeline Hotel
Extended Stay America Lakeline Hotel Austin Northwest Mall
Extended Stay America Austin Northwest Lakeline Mall Hotel
Extended Stay America Lakeline Mall Hotel
Extended Stay America Lakeline Mall
Extended Stay America Austin Northwest Lakeline Mall
Extended Stay America Suites Austin Northwest Lakeline Mall

Reviews

Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall Reviews

6.0

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 201 out of 950 reviews
Rating 8 - Good. 203 out of 950 reviews
Rating 6 - Okay. 163 out of 950 reviews
Rating 4 - Poor. 148 out of 950 reviews
Rating 2 - Terrible. 235 out of 950 reviews

Reviews

10/10 Excellent

Justine, Austin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roachs on side table under alarm clock and 2 roachs in the bathroom as soon as i turned lights on. I had room 217 & it was suppose to be non smoking, reeked of cigarettes & strong musty male cologne. Shower rod ripped out of wall so much i thought it was gonna fall off & hit me in the head every time i used the toilet. Tv remote did not work. Had to get up out of bed to turn volume up or down or to change channel. Phone did not work, alarm clock did not work. Not worth the $89 when i checked in at 8pm - will never return to this property
Stayed 1 night in Jun 2025

2/10 Terrible

Wayne

Travelled with family
Terrible, disgusting, homeless people every where. Very unsafe.
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Stayed 2 nights in May 2025

6/10 Okay

Phuwadol

Stayed 1 night in May 2025

10/10 Excellent

Brian, Kyle

Stayed 1 night in Mar 2025

4/10 Poor

Ethan

Stayed 1 night in May 2025

2/10 Terrible

LaTonya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Facility does not have standard equipment, old, dirty. Lights went out no power till early hours of next day.
Stayed 1 night in Apr 2025

4/10 Poor

Vincent

Disliked: Cleanliness, property conditions & facilities
The room was poorly cleaned. It smelled like there was mold in the unit. The A/C unit
Stayed 15 nights in Apr 2025

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gina is a amazing!!

My stay there was excellent i was greeted by Gina great hospitality great customer service came and checked on me and ask me do i need anything from before she left definitely one in a million im definitely coming back and referring my friends
Stayed 1 night in Apr 2025

2/10 Terrible

Jeanette

Stayed 2 nights in Apr 2025

2/10 Terrible

Joel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy rooms- do not stay here.

I did not stay. The room was absolutely filthy, and I canceled my stay.
Dents in refrigerator
Disgusting splatter on the wall
Stain on the sheets
Stayed 3 nights in Apr 2025

4/10 Poor

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
While the room was clean and comfortable, any amenities were severely lacking. There were no hand towels nor facial tissues. Even though the room had a kitchenette, there were no plates nor pots or pans. They said they don’t provide them any more, even for a charge. The front desk was closed at 9 am when I wanted to check out. The cleaning staff told me the office doesn’t open until 10. I left my room keys with the cleaning staff

2/10 Terrible

Leticia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sabriana

Stayed 2 nights in Apr 2025

2/10 Terrible

Edwin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Justine, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Apr 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Yamile, Austin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fast and good service at the moment of registration
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

They try to kick you out early

Check-in was easy and great. Front desk lady was sweet and kind. But the reason my rating is low is because they will knock on your door at 10:25 AM to make sure you’re leaving. So rude and unprofessional!!
Stayed 1 night in Feb 2025

4/10 Poor

Chesten

Stayed 1 night in Feb 2025

4/10 Poor

HECTOR

Stayed 1 night in Feb 2025

10/10 Excellent

Bill

Stayed 2 nights in Jan 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Definitely worth the money

It was ok. Kinda loud
Stayed 1 night in Jan 2025

6/10 Okay

Jacob

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The bed made me itchy
Stayed 1 night in Jan 2025

2/10 Terrible

Andrew, wheeling

Stayed 1 night in Jan 2025