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Holiday Inn Express & Suites Austin Downtown - University by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Austin Downtown - University by IHG

Exterior
Exterior
Exterior
Exterior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
805 Neches Street, Austin, TX, 78701
  • Place, Sixth Street
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪8 min walk‬
  • Place, University of Texas at Austin
    ‪12 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(81 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(127 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

7.0 out of 10
Good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Comm, District View)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Comm, District View)

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Comm)

Room amenity

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

9.4 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(117 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, City View

7.6 out of 10
Good
(7 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Comm)

9.0 out of 10
Wonderful
(41 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Comm)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm)

7.6 out of 10
Good
(4 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

8.0 out of 10
Very good
(6 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Austin

A stay at Holiday Inn Express & Suites Austin Downtown - University by IHG places you in the heart of Austin, within a 15-minute walk of Sixth Street and University of Texas at Austin. .This hotel is 0.5 mi (0.9 km) from Texas State Capitol and 0.6 mi (1 km) from Austin Convention Center.

What's nearby

  • Sixth Street - 7 min walk - 0.6 km
  • Texas State Capitol - 8 min walk - 0.8 km
  • Austin Convention Center - 10 min walk - 0.9 km
  • University of Texas at Austin - 12 min walk - 1.0 km
  • Moody Theater - 13 min walk - 1.2 km

Getting around

  • Downtown Station - 7 min walk
  • Austin Station - 10 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 18 min drive

Restaurants

  • ‪Las Perlas - ‬3 min walk
  • ‪The Mohawk - ‬2 min walk
  • ‪Seven Grand - ‬4 min walk
  • ‪Hoboken Pie - ‬2 min walk
  • ‪Ditty Dog - ‬4 min walk

About this property

Holiday Inn Express & Suites Austin Downtown - University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG offers 171 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 171 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Austin Downtown - University by IHG. Quench your thirst with your favorite drink at the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 45 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University
Holiday Inn Express Suites Austin Downtown University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1319 out of 2183 reviews
Rating 8 - Good. 451 out of 2183 reviews
Rating 6 - Okay. 214 out of 2183 reviews
Rating 4 - Poor. 105 out of 2183 reviews
Rating 2 - Terrible. 94 out of 2183 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, staff was friendly and attentive. Will definitely book again next time.
Stayed 3 nights in Jan 2026

4/10 Poor

Raffi

Stayed 4 nights in Jan 2026

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service
Everything was good except there was no tv remote.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean room. Helpful staff. Will come back!
Stayed 1 night in Jan 2026

8/10 Good

Misty

Stayed 1 night in Jan 2026

4/10 Poor

rahim

Liked: Staff & service
Disliked: Cleanliness
I had to change the room once and a second time but decided not too. They definitely purchased a prior hotel and are going through a renovation process. The hotel rooms need a lot of replacements and fixing. I’m glad the price of the hotel was on the cheaper end but will never ever stay here again. The employees are great but the management sucks
Stayed 3 nights in Jan 2026

6/10 Okay

Esteban

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check-in and the room split was a bit confusing upon entrance
Stayed 1 night in Jan 2026

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Room was tampered
Stayed 1 night in Jan 2026

2/10 Terrible

Brian Michael

Disliked: Amenities, property conditions & facilities
Well, I didn't have warm water for the 3 days I was there. I mentioned it and nothing was done.
Stayed 3 nights in Jan 2026

6/10 Okay

Anaiza

Didn’t like the fact that the indigo hotel and Holiday Inn were connected. Valet couldn’t take our car due to only working for the indigo hotel! The only front desk that was being use was on the Indigo hotel. We had to check in on their side then what felt like a maez
Stayed 1 night in Jan 2026

4/10 Poor

Brian

Business traveller
Liked: Cleanliness, staff & service
The parking was $50/night. If I would have known this ahead of time, I wouldn’t have booked here. Also, the coffee machine at breakfast has an option for hot water only but it dispenses watered down coffee instead.
Stayed 1 night in Jan 2026

10/10 Excellent

Svetlana, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly check in desk staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was spacious and clean, and the breakfast is excellent. Check in is now only available through the contiguous Indigo Hotel - not a problem when it is fine, but would be inconvenient to have to walk around the block in rainy weather.
Stayed 1 night in Jan 2026

10/10 Excellent

MOUZOONA

Business traveller
Liked: Cleanliness, staff & service, amenities
Stay was really good. Staff was friendly. Customer service was amazing.
Stayed 6 nights in Jan 2026

4/10 Poor

John

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Something was coming out of the water in the shower. My son didn't realize it until he was done taking a shower. Not sure if it's because of construction but the maze we had to walk through to get to our rooms because check-in is at another part of the connected hotel is funny at best but inconvenient.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice staff, nice breakfast, tasty water
Stayed 6 nights in Jan 2026

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities
Nice and clean
Stayed 1 night in Nov 2025

6/10 Okay

David, Paris

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The check in process was extremely inconvenient. I also observed plenty of other guests being irritated by having to 1) get through the hotel doors AND THEN having to follow signs and then walk a long distance to get to another hotel’s check in desk entirely (from Holiday Inn Express all the way to Hotel Indigo) AND then all the way back to the guest elevators to get to the room. This was a negative first impression and very tiring for people who just wanted to settle in a rest. Also, house keeping asked us to leave the room so they could clean it. This was all challenging for two adults who are disabled. Also they had no water available in the Holiday Inn lobby except for the first day of our 3 day stay. Many other people were also confused and justifiably annoyed with all of these inconveniences.
Stayed 3 nights in Jan 2026

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was fine, clean. Breakfast was okay. I didn't know until the day before our stay that we would have to pay 40 dollars a day for parking and when I got there they said that the parking was 50. Showed them the email that I got that says 40. The lady at the front desk was nice and charged me 40 instead. I think if your already paying for a room you shouldn't have to pay that much or at all to park in their parking garage, but other than that it was fine.
Stayed 1 night in Jan 2026

10/10 Excellent

Jodie

Stayed 6 nights in Jan 2026

10/10 Excellent

Dalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious. Breakfast was a huge plus in deciding between hotels
Stayed 3 nights in Jan 2026

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, room comfort
The room and facility was clean. Nice and quiet for sleeping with comfortable mattress. Parking was expensive and garage was constricted. Couch in room was uncomfortable, could not use as seemed like springs were sprung. Had no washcloths or foam cups.
Stayed 2 nights in Jan 2026

4/10 Poor

Freddy

Stayed 2 nights in Jan 2026

10/10 Excellent

Nick

Stayed 1 night in Jan 2026