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Holiday Inn Express & Suites Austin NW - Lakeline by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Austin NW - Lakeline by IHG

Free daily buffet breakfast
Exterior
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Suite, 2 Queen Beds | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
10911 Pecan Park Blvd, Austin, TX, 78750
  • Lakeline Mall
    ‪8 min walk‬
  • Austin Aquarium
    ‪2 min drive‬
  • Lake Travis
    ‪10 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

8.2 out of 10
Very good
(35 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 39 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

8.0 out of 10
Very good
(4 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 39 sq m
  • Sleeps 2
  • 1 Twin Bed

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includes taxes & fees
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About the area

Austin

Located in Austin (Anderson Mill), Holiday Inn Express & Suites Austin NW - Lakeline by IHG is within a 10-minute drive of Lake Travis and H-E-B Center. .This hotel is 11.2 mi (18 km) from Lake Austin and 13.4 mi (21.6 km) from Kalahari Indoor Water Park.

What's nearby

  • Lakeline Mall - 8 min walk - 0.8 km
  • Austin Aquarium - 2 min drive - 3.4 km
  • H-E-B Center - 7 min drive - 12.4 km
  • Arboretum at Great Hills Mall - 9 min drive - 13.1 km
  • Lake Travis - 10 min drive - 10.1 km

Getting around

  • Lakeline Station - 6 min drive
  • Austin Station - 20 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 30 min drive

Restaurants

  • ‪Pluckers Wing Bar - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Panda Express - ‬18 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Olive Garden - ‬3 min walk

About this property

Holiday Inn Express & Suites Austin NW - Lakeline by IHG

Suburban hotel with free breakfast and a fitness center
Holiday Inn Express & Suites Austin NW - Lakeline by IHG offers 65 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy a satisfying meal at Serranos serving guests of Holiday Inn Express & Suites Austin NW - Lakeline by IHG. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Austin? This hotel has 780 square feet (72 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Serranos - This restaurant specializes in Tex-Mex cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fredas Seafood and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Texican Cafe - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Kerbey Lane Cafe - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open 24 hours.
Chillis - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Restaurants on site

  • Chillis
  • Fredas Seafood and Grill
  • Kerbey Lane Cafe
  • Serranos
  • Texican Cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 780 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

620 183
Holiday Inn Express Hotel Austin Nw Hwy 620 183
Holiday Inn Express Hotel Hwy 620 183
Holiday Inn Express Hotel Hwy 620 183 Hotel
Holiday Inn Express Hotel Hwy 620 183 Hotel Austin Nw
Holiday Inn Express Suites Austin NW Lakeline
Holiday Inn Express Suites Austin NW Lakeline by IHG
Holiday Inn Express Hotel Suites Austin (Nw) Hwy 620 183
Holiday Inn Express Suites Austin NW Lakeline an IHG Hotel
Holiday Inn Express & Suites Austin NW - Lakeline by IHG Hotel
Holiday Inn Express & Suites Austin NW - Lakeline by IHG Austin

Holiday Inn Express & Suites Austin NW - Lakeline by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 856 reviews
Rating 8 - Good. 216 out of 856 reviews
Rating 6 - Okay. 63 out of 856 reviews
Rating 4 - Poor. 34 out of 856 reviews
Rating 2 - Terrible. 34 out of 856 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Taylor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Cristian Silverio

Stayed 2 nights in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Good service, friendly. Overall clean and quiet. Room was in good condition, great blackout shades and cold AC.
Stayed 2 nights in May 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 1 night in May 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was by the elevator and noisy
Stayed 1 night in May 2025

10/10 Excellent

Bertha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place with pool and hot tub. Clean.
Stayed 3 nights in May 2025

10/10 Excellent

Zulema

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Aa
Stayed 1 night in May 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Sandra

Stayed 1 night in May 2025

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service and so clean!
Stayed 1 night in May 2025

10/10 Excellent

ALEX, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Clarissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Very great service at the hosting
Stayed 1 night in Apr 2025

2/10 Terrible

Connie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Non working shower

Obviously not cleaned well since shower wouldn't turn on and nobody noticed till we, the customers needed to shower after long day but never could.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we need.
Stayed 1 night in Mar 2025

4/10 Poor

Madhusudhan

Disliked: Property conditions & facilities
Too much wind noose inside the room all night
Stayed 1 night in Mar 2025

2/10 Terrible

Laura

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ermie

Travelled with family
Liked: Cleanliness, staff & service, room comfort

New grand baby visit in Austin

This hotel was nice, quiet, and clean. We felt safe and the staff was so friendly and helpful. Only one problem. We were there three days and two of those days our key card quit working. Hopefully someone with maintenance changed the batteries or changed out the key card door opener
Stayed 3 nights in Feb 2025