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Sofitel Melbourne On Collins

5.0 star property

Photo gallery for Sofitel Melbourne On Collins

View from room
Superior Room, 1 King Bed, River View
View from property
Bar (on property)
Breakfast, lunch, dinner served; Modern European cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
25 Collins Street, Melbourne, VIC, 3000
  • Place, Fed Square
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed, Corner (City or Bay Views)

Luxury Room, 1 King Bed, Corner (City or Bay Views)

Luxury Room, 1 King Bed, Corner (City or Bay Views)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View | View from room

Superior Room, 2 Single Beds, City View

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Bay View, Corner

Junior Suite, 1 King Bed, Bay View, Corner

Junior Suite, 1 King Bed, Bay View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(44 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(18 reviews)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | View from room

Deluxe Suite, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Opera Suite Residence

Opera Suite Residence

Opera Suite Residence

  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Ambassador King Suite Club Sofitel with Corner Bay Views

Ambassador King Suite Club Sofitel with Corner Bay Views

Ambassador King Suite Club Sofitel with Corner Bay Views

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite Residence

Imperial Suite Residence

Imperial Suite Residence

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Melbourne

With a stay at Sofitel Melbourne On Collins, you'll be centrally located in Melbourne, a short 7-minute walk from Fed Square and 14 minutes by foot from Melbourne Central. .This family-friendly hotel is 0.8 mi (1.4 km) from Rod Laver Arena and 1.1 mi (1.8 km) from Melbourne Cricket Ground.

What's nearby

  • Flinders Lane - 2 min walk - 0.2 km
  • Fed Square - 5 min walk - 0.5 km
  • Princess Theatre - 5 min walk - 0.5 km
  • Melbourne Central - 10 min walk - 0.9 km
  • Rod Laver Arena - 14 min walk - 1.2 km

Getting around

  • Parliament Station - 4 min walk
  • Flinders Street Station - 11 min walk
  • Melbourne Airport (MEL) - 31 min drive

Restaurants

  • ‪Market Lane Coffee - ‬2 min walk
  • ‪Farmer’s Daughters - ‬3 min walk
  • ‪Little Bang - ‬4 min walk
  • ‪Little Collins Street Kitchen - ‬4 min walk
  • ‪Kudo - ‬3 min walk

About this property

Sofitel Melbourne On Collins

Sofitel Melbourne On Collins offers 363 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 363 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a hair salon, and wedding services.
Enjoy Modern European cuisine at No35, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Melbourne? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
No35 - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium Bar on 35 - This bar serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 75 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: AUD 50 for adults and AUD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Atrium Bar on 35
  • No35

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 50 for adults and AUD 25 for children
  • Valet parking fee: AUD 75 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 30 minutes per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melbourne Sofitel
Sofitel Collins
Sofitel Collins Hotel
Sofitel Collins Hotel Melbourne
Sofitel Collins Melbourne
Sofitel Melbourne
Sofitel Melbourne Collins
Sofitel Melbourne Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Melbourne
Sofitel Melbourne On Collins Hotel Melbourne

Sofitel Melbourne On Collins Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 999 reviews
Rating 8 - Good. 203 out of 999 reviews
Rating 6 - Okay. 79 out of 999 reviews
Rating 4 - Poor. 34 out of 999 reviews
Rating 2 - Terrible. 15 out of 999 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sondang Meyhwa Angeline, Jagakarsa

Liked: Cleanliness, staff & service
Without pool
Stayed 5 nights in Dec 2025

10/10 Excellent

Yong

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were outstanding but i really wish the hotel has a swimming pool. I particularly impressed with their turn down service where they offered koko black chocolates and very exquisite herbal relaxing tea bags. It is so cool that every staff would say to Bonjour to you in their greetings and welcome. Definitely makes you feel that you are on a vacation.
Stayed 6 nights in Dec 2025

10/10 Excellent

Anni Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t eat at the hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

Boyd Charles

Liked: Cleanliness, amenities, property conditions & facilities
My room was fabulous and the services were exceptional.
Stayed 7 nights in Nov 2025

10/10 Excellent

Ashiyana

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stay was amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
It was great 👍
Stayed 2 nights in Nov 2025

10/10 Excellent

Billie, Runaway Bay

Stayed 2 nights in Nov 2025

8/10 Good

Aris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location, comfortable room, quick check in
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Always a fabulous stay.
Stayed 1 night in Nov 2025

6/10 Okay

Emily

Liked: Room comfort
Disliked: Staff & service
Room service repeatedly could not take my breakfast order because they were "delivering other orders", so not staffed appropriately on horse race weekend. Called and asked for water to be delivered at night, never came. Room mini-bar was not restocked for three days after we asked 4 separate times. How can we be billed appropriately as a result? One day we came back and the room had been cleaned except the entire bathroom. Used towels on the floor, no product replenished, etc. My face cream was opened (not be me) and left in a different room leading me to assume staff used it. To top it off, got takeout because room service couldn't serve us and went to the restaurant on floor 35 to ask for utensils. Was told to "bring them back" to the restaurant after I was done. Room and view were nice, service was very poor.
Stayed 4 nights in Oct 2025

8/10 Good

Adeline

Travelled with group
Liked: Cleanliness, staff & service
Room was clean, staff was helpful
Stayed 5 nights in Oct 2025

10/10 Excellent

Pandora

Stayed 2 nights in Nov 2025

6/10 Okay

Jaid, Woy Woy

Stayed 2 nights in Oct 2025

10/10 Excellent

morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cannot give enough stars to this hotel and the friendliness, courtesy, and helpfulness of every member of the staff. The room was excellent and had a wonderful view. The bed was comfortable and there was plenty of space. Room was quiet. The food and service at the restaurant was top notch. The location is good for access to public transportation and walking the CBD. I can’t overstate how great the staff was which made our stay perfect.
Stayed 3 nights in Oct 2025

10/10 Excellent

Geoffrey B

Stayed 4 nights in Oct 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Shane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There for a function, staff top rate
Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, Haily at reception proved exceptional service on both check in and out, many thanks Haily, keep up the fantastic work.
Stayed 1 night in Oct 2025

10/10 Excellent

Lyn

Stayed 7 nights in Sep 2025

2/10 Terrible

Caroline

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This certainly a 5 star hotel. Very old and dated. It doesnt have a nice vibe
Stayed 2 nights in Jul 2025

10/10 Excellent

Kankanmge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Jill

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, short walk to NGV and Southbank, close to parks and Richmond. Friendly efficient staff.
Stayed 2 nights in Aug 2025