Excelsior Hotel & Spa Baku

4.0 star property

Photo gallery for Excelsior Hotel & Spa Baku

Property entrance
Indoor pool
Gym
Coffee shop
Presidential Suite, 3 Bedrooms | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available

Explore the area

Map
2, Heydar Aliyev Avenue, Baku, AZ-1154
  • Haydar Aliyev Cultural Center
    ‪7 min walk‬
  • Nizami Street
    ‪20 min walk‬
  • Baku City Circuit
    ‪2 min drive‬
  • Baku (GYD-Heydar Aliyev Intl.)
    ‪18 min drive‬

Room options

Superior King

7.0 out of 10
Good
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King

7.8 out of 10
Good
(6 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite with Balcony

7.0 out of 10
Good
(2 reviews)
  • 75 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Baku

With a stay at Excelsior Hotel & Spa Baku in Baku, you'll be within a 5-minute drive of Baku City Circuit and Nizami Street. .This spa hotel is 0.6 mi (1 km) from Baku Entertainment Centre and 1.2 mi (2 km) from Metro Park.

What's nearby

  • Haydar Aliyev Cultural Center - 7 min walk - 0.6 km
  • Nizami Street - 20 min walk - 1.7 km
  • Baku City Circuit - 2 min drive - 1.8 km
  • Port Baku Mall - 2 min drive - 2.2 km
  • 28 Mall - 3 min drive - 2.5 km

Getting around

  • Ganjlik Station - 11 min drive
  • Baku (GYD-Heydar Aliyev Intl.) - 16 min drive

Restaurants

  • ‪Gunaydin Restaurant - ‬8 min walk
  • ‪Tarık Usta - ‬12 min walk
  • ‪High Boost Restauran & Lounge - ‬11 min walk
  • ‪Elvet Steakhouse - ‬9 min walk
  • ‪«Su Sonası» Şadlıq Sarayı - ‬13 min walk

About this property

Excelsior Hotel & Spa Baku

Hotel with 2 restaurants, near Nizami Street
Excelsior Hotel & Spa Baku offers 61 accommodations, which are accessible via exterior corridors and feature private hot tubs and minibars. Beds feature premium bedding. A pillow menu is available. 28-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aura Wellness Center. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Treat yourself to a stay in one of the 61 guestrooms, featuring private hot tubs and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a health club, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite at L'Atelier, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Baku? This hotel has 3337 square feet (310 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary manager's reception is offered each day.
L'Atelier - This lobby lounge serves dinner and light fare.
Belvedere - This restaurant specializes in Eastern European cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
La Patisserie - This café serves light fare only. Open daily.
Vitality Bar - Onsite bar. Open daily.
Pool and Grill - Onsite sports bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Azerbaijani, English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 12.94 to 14.70 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Belvedere
  • L'Atelier
  • La Patisserie
  • Pool and Grill
  • Vitality Bar

Things to do

  • 2 hot tubs
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,337 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 28-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 18.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 0.65 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.94 to 14.70 per person
  • Airport shuttle fee: USD 25 per room (one-way)
  • Rollaway bed fee: USD 18.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Couples who are citizens or residents of Azerbaijan are required to present proof of marriage at check-in when sharing a room.

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 4 stars.

Property is also known as

Excelsior Baku
Excelsior Hotel Baku
Hotel Excelsior Baku
Excelsior & Spa Baku Baku
Excelsior Hotel & Spa Baku Baku
Excelsior Hotel & Spa Baku Hotel
Excelsior Hotel & Spa Baku Hotel Baku

Excelsior Hotel & Spa Baku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 101 out of 182 reviews
Rating 8 - Good. 50 out of 182 reviews
Rating 6 - Okay. 19 out of 182 reviews
Rating 4 - Poor. 5 out of 182 reviews
Rating 2 - Terrible. 7 out of 182 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Irfan

Disliked: Staff & service, property conditions & facilities
The hotel did not have air condition facility despite temperature being 27 degrees celsius in the room. After multiple complaints still the manager refused to start the AC. After all, I wasted my one week of stay and left early. Neither did I get a refund from the hotel. unsympathetic staff
Stayed 11 nights in Apr 2025

6/10 Okay

Faheem

Liked: Cleanliness, property conditions & facilities, room comfort
Its not wonderful experience 😕 i booked superior kingsize room
Stayed 3 nights in Apr 2025

10/10 Excellent

Ramesh, Sugar Land

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff.
Stayed 3 nights in Apr 2025

6/10 Okay

Luay

Travelled with partner
Disliked: Cleanliness
I asked many times to clean the room, alway delay and not clean good
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria Remedios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

a.aydin

Travelled with family
Disliked: Property conditions & facilities
It is an old hotel. It can be considered close to the center. Transportation is easy. You can find a taxi in a short time. Moreover, it is very economical.
Stayed 3 nights in Apr 2025

6/10 Okay

Fareed

Travelled with family and small children
Rooms are clean and soundproof, but the furniture is old and worn. Breakfast offers very limited options. Overall, it's an average hotel.
Stayed 3 nights in Apr 2025

6/10 Okay

Luay

Travelled with group
Disliked: Amenities
The room was not clean ، i asked to clean it 3 times, and when they clean, they do it not good I was in this hotel 2 years ago , was much better
Stayed 1 night in Apr 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

10/10 Excellent

Arzuv

Stayed 5 nights in Feb 2025

10/10 Excellent

Zahrah Ruth, Woodbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 bathrooms in room. One at the entry and full bathroom in the master room. Great idea for big group. Kids liked the pool and the gym. A very beautiful hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Diane

Stayed 2 nights in Jan 2025

10/10 Excellent

Kaan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Saurabh

Stayed 5 nights in Dec 2024

8/10 Good

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay, we spend most of the time outside exploring but once we got back it was pretty quiet. Breakfast was decent and there was rotation in the days we stayed.
Stayed 3 nights in Dec 2024

8/10 Good

Saurabh

Stayed 1 night in Dec 2024

10/10 Excellent

Josie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Highly recommended! Jacuzzi bathtub and the comfiest bed - slept like a baby! Pillow menu also provided, fresh mineral water in glass bottles. Great spa facilities and swimming pool. Fantastic hotel!!

10/10 Excellent

Josie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a dated property but this didnt bother us. We thoroughly enjoyed our stay and extended another day. The cleaner was exceptional, goes above and beyond to keep your room immaculate every day. We tipped her too. Bed was amazing ane they ecen have pillow menu. Jacuzzi bathtub was fantastic and separate shower cubicle was great. Huge bathroom huge room and definitely recommend. Gym and spa facilities but remember your car for swimming as theg wont allow you in. 18 manat was swimming cap was too pricey. But facilities were good. We wjll defo be back :)

6/10 Okay

David

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 4 nights in Nov 2024

8/10 Good

Tharunidhar

Liked: Cleanliness, amenities, property conditions & facilities
Service at the restaurant needs lot of improvement.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice accommodation, massive bedroom and confortable bed as well. The jacuzzi in my room was much appreciated after a few exhausting days at the f1 track. The breakfast was also excellent, with a large variety of choices every morning. Professional staff (thanks again to Gular for a warm welcome at checkin and an efficient checkout). Finally, the spa facilities are also a great bonus, with an indoor and outdoor pool, plus a sauna and steaming room (and a gym, but I didn’t try that one) right next to the hotel. Not that much to do around, but the city center and the airport are easily reachable by cab. Highly recommended !
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay staff very friendly and nothing too much bother, great service and very clean would recommend a visit
Stayed 8 nights in Sep 2024