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Hotel Indigo Baltimore Downtown by IHG

4.0 star property

Photo gallery for Hotel Indigo Baltimore Downtown by IHG

Exterior
Lobby sitting area
Exterior
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
24 West Franklin Street, Baltimore, MD, 21201
  • Place, Walters Art Museum
    ‪2 min walk‬
  • Place, Peabody Institute of the Johns Hopkins University
    ‪3 min walk‬
  • Place, National Aquarium in Baltimore
    ‪17 min walk‬
  • Airport, Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(20 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(72 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(85 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Mobility Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Baltimore

With a stay at Hotel Indigo Baltimore Downtown by IHG in Baltimore (Mount Vernon), you'll be steps from Walters Art Museum and Peabody Institute of the Johns Hopkins University. .This hotel is 0.4 mi (0.6 km) from Washington Monument and 0.9 mi (1.5 km) from USS Constellation.

What's nearby

  • Walters Art Museum - 2 min walk - 0.2 km
  • Peabody Institute of the Johns Hopkins University - 3 min walk - 0.3 km
  • Washington Monument - 5 min walk - 0.4 km
  • National Aquarium in Baltimore - 17 min walk - 1.5 km
  • Oriole Park at Camden Yards - 17 min walk - 1.5 km

Getting around

  • Centre Street Station - 8 min walk
  • Baltimore Penn Station - 19 min walk
  • Baltimore Washington Intl. Airport (BWI) - 22 min drive

Restaurants

  • ‪Cazbar - ‬4 min walk
  • ‪Mick O'Shea's Irish Pub - ‬3 min walk
  • ‪Blue Sky Carry Out - ‬5 min walk
  • ‪Ceremony Coffee Roasters - ‬3 min walk
  • ‪Puerto 511 Cocina Peruana - ‬5 min walk

About this property

Hotel Indigo Baltimore Downtown by IHG

Beaux Arts hotel with a restaurant, steps from Walters Art Museum
Hotel Indigo Baltimore Downtown by IHG offers 162 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 162 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this Beaux Arts hotel include gift shops/newsstands, a fireplace in the lobby, and a banquet hall.
Enjoy American cuisine at Poets Cocktails & Eats, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Baltimore? This hotel has 4013 square feet (373 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Poets Cocktails & Eats - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day)
  • Valet parking on site (USD 40 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poets Cocktails & Eats

Things to do

  • 24-hour gym
  • Art gallery
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,013 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1907
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 5.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 40 per day
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Baltimore Mt Vernon
Indigo Baltimore Downtown
Mount Vernon Hotel
Mount Vernon Hotel Baltimore
Vernon Hotel
Hotel Indigo Baltimore Mt Vernon
The Mount Vernon Hotel
Indigo Baltimore By Ihg
Hotel Indigo Baltimore Downtown
Hotel Indigo Baltimore Downtown by IHG Hotel
Hotel Indigo Baltimore Downtown an IHG Hotel
Hotel Indigo Baltimore Downtown by IHG Baltimore
Hotel Indigo Baltimore Downtown by IHG Hotel Baltimore

Hotel Indigo Baltimore Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1004 reviews
Rating 8 - Good. 158 out of 1004 reviews
Rating 6 - Okay. 52 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities
The gentleman at the front desk couldn’t have been friendlier! Everyone we encountered here has been so kind. I’d definitely recommend this hotel!
Stayed 2 nights in Oct 2025

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff, great restaurant, comfortable bed!
Stayed 3 nights in Oct 2025

10/10 Excellent

Magdalena

Stayed 1 night in Oct 2025

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The check-in and service was nice and easy. We did not dine at the hotel. The room was very quiet and the bed was comfortable. The bathroom sink is very high and recessed so it is difficult to wash your face.
Stayed 1 night in Oct 2025

8/10 Good

isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason this hotel is 4 stars not 5, you hear most of what happens on the street. I was on the 8th floor and heard people yelling outsode clearly enough to hear what they were saying. The sirens sounded liek they werenin thebroom with me. The housekeeper attempted to enter my room 3 times pruor to check out time, with no indication of when checkout was. I had to double check that their checkout is the customary 11 am.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean!
Stayed 1 night in Oct 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet driver was very nice and accommodating
Stayed 2 nights in Oct 2025

10/10 Excellent

Keyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and everything was easy to access.
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Liked: Cleanliness
Best staff ever! Clean, friendly, efficient, all perfect!
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff ever!!! Clean and comfortable!!
Stayed 1 night in Oct 2025

10/10 Excellent

Chanel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff took amazing care of us from start to finish! We enjoyed our stay and the staff were so warm and friendly!
Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

YUNJEONG

Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Stayed 1 night in Oct 2025

10/10 Excellent

Harlan

Stayed 2 nights in Oct 2025

8/10 Good

Deesha

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel staff was friendly and helpful. As were the waitstaff at the hotel. And the food was good. But the chef got my order wrong multiple times over my 10-night stay. One order, they got wrong twice. And the manager told me she was the one who was cooking and messed up that time. On my last morning, the pancakes were burnt, and I had no time to ask for a fresh batch. I was comped a meal by the hotel during the stay because of all the mistakes, but this was beyond frustrating and will definitely be a factor when I decide whether to stay at the hotel again.
Stayed 3 nights in Oct 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service
I had such a great experience during my stay! The hotel was clean, comfortable, and conveniently located, but what truly made it special was the incredible customer service. Tyjuan checked us in and went above and beyond to make sure we were taken care of the entire time. He was friendly, professional, and genuinely helpful — from check-in to checkout. It’s rare to come across someone who clearly takes pride in what they do, and his positive attitude made a big difference in our trip. Thank you, Tyjuan, and the rest of the team for making our stay so pleasant — we’ll definitely be back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel! I especially want to recognize Dakota for helping me not only in checking in, but also for her Uber tutoring! Made it easy to get where I needed to go
Stayed 1 night in Oct 2025

8/10 Good

matias

Housekeping was poor Front desk customer service great Customer service restaurant average
Stayed 5 nights in Oct 2025

4/10 Poor

Emanie

Business traveller
Disliked: Room comfort
My room wasn’t cleaned properly. The floor was sticky and the bathroom wasn’t cleaned. The staff did switch my room but the linen was stained and the ice bucket was dirty. Everyone was nice.. the hotel needs better maintenance
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were wonderful. I had a very pleasant and comfortable experience.Food was excellent I will definitely be coming back !
Stayed 4 nights in Oct 2025

8/10 Good

Dash

Stayed 2 nights in Oct 2025

10/10 Excellent

Crystal

Stayed 1 night in Sep 2025