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Centara Hotel Hat Yai

4.0 star property

Photo gallery for Centara Hotel Hat Yai

Lobby sitting area
Lobby
Building design
Outdoor pool, pool loungers
Couples treatment room(s), body treatments, aromatherapy, Thai massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
3 Sanehanusorn Road, Hat Yai, Songkhla, 90110
  • Place, Lee Garden Plaza
    ‪5 min walk‬
  • Place, Central Department Store
    ‪5 min walk‬
  • Place, Kim Yong Market
    ‪9 min walk‬
  • Airport, Hat Yai (HDY-Hat Yai Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium Deluxe)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Premium Deluxe)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Premium Deluxe)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds (Premium Deluxe)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 Bedroom (Residence, King)

Minibar, in-room safe, desk, blackout curtains

Room, 1 Bedroom (Residence, King)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Studio, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Studio, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premier Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
The Habita Hatyai
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
4.6 out of 5, Wonderful, 121 reviews
The price is NZ$107
includes taxes & fees
12 Feb - 13 Feb
The Habita Hatyai

About the area

Hat Yai

Centara Hotel Hat Yai is in the heart of Hat Yai, within a 10-minute walk of Odean Shopping Mall and Lee Garden Plaza. .This spa hotel is 0.3 mi (0.5 km) from Central Department Store and 0.4 mi (0.7 km) from Sangthong Witthaya School.

What's nearby

  • Odean Shopping Mall - 3 min walk - 0.3 km
  • Robinson Department Store - 5 min walk - 0.5 km
  • Lee Garden Plaza - 5 min walk - 0.5 km
  • Central Department Store - 5 min walk - 0.5 km
  • Kim Yong Market - 9 min walk - 0.8 km

Getting around

  • Hat Yai Railway Station - 9 min walk
  • Hat Yai Intl. Airport (HDY) - 25 min drive

Restaurants

  • ‪ข้าวต้ม นายยาว (Nai Yao) - ‬1 min walk
  • ‪บะหมี่กวางตุ้ง เกี๊ยว ปู หมูแดง - ‬2 min walk
  • ‪เรือนจำนมสด - ‬2 min walk
  • ‪ข้าวต้มปลากระพงขาว-กุ้ง - ‬2 min walk
  • ‪ร้านก๋วยเตี๋ยวมะระ เจ้าเก่า - ‬1 min walk

About this property

Centara Hotel Hat Yai

Hotel connected to a shopping center in Hat Yai with 2 restaurants
Centara Hotel Hat Yai offers 246 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, and hair dryers.

This Hat Yai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Cense by Spa Cenvaree has 6 treatment rooms including rooms for couples. Services include Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 246 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Asian cuisine at Ginger, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ginger - This restaurant specializes in Asian cuisine and serves lunch and dinner.
Saneha Cafe - This restaurant specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 350 for adults and THB 225 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Cappuccino Corner
  • Ginger
  • Lobby Lounge
  • Saneha Cafe

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1995
  • Local artist showcase
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1177.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 225 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: THB 1177.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Centara Hat Yai
Centara Hat Yai Hotel
Centara Hotel Hat Yai
Hat Yai Centara
Hat Yai Centara Hotel
Hotel Centara
Hotel Centara Hat Yai
Hat Yai Novotel
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai

Centara Hotel Hat Yai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 357 out of 1000 reviews
Rating 8 - Good. 468 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Wonjak

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is very old and should have been renovated. Other than that, the room and everything were perfect and the location is convenient for many dining options.
Stayed 6 nights in Oct 2025

8/10 Good

JENSMORI

Stayed 1 night in Oct 2025

10/10 Excellent

Ooi

Stayed 2 nights in Oct 2025

10/10 Excellent

Masnor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotless, super clean room, friendly and helpful staff. The bed and pillow were the most comfortable to rest. I’m a repeat guests at Centara hotel. Chosen accommodation whenever in Hatyai. Highly recommended place to stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Savvas

Stayed 1 night in Oct 2025

8/10 Good

BEE LUAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff are friendly & helpful. Very good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Yong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to be in when staying in Hat Yai.

Location was excellent. Plenty of shops and within the night market.
Stayed 1 night in Sep 2025

8/10 Good

Sherly

Stayed 6 nights in Jul 2025

10/10 Excellent

Wan Ahmad Zaheed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the halal option food offered to muslim guest
Stayed 1 night in Aug 2025

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities
Is above average.staffs are friendly and helpful.cleanliness is above average.l like the location-easy access to shopping and market.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christain T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is simply the best. Nan, Chumpunuch, Suchada, Preeda were especially the best. But the luggage and elevator staff were excellent as well. As long as the staff is this good, I will always come here.
Stayed 3 nights in Jul 2025

6/10 Okay

Greg

Liked: Staff & service
Disliked: Property conditions & facilities
In my opinion the lack of blockout curtains and the bathroom were below my expectations having believed the star rating and brand. The pool was closed for maintenance during my stay which didn't help with my acessment . Breakfast was ok. Great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

AMIN NUR HAJJAR, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except it was located in the busy district but what we like about this hotel is location and the factor that is accessible to everywhere and most of the drivers know where the hotel is located.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chee Peng, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
convenient location.
Stayed 3 nights in Jul 2025

10/10 Excellent

WAI LEE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, nice lobby
Stayed 3 nights in Jun 2025

6/10 Okay

DAYRO, Los Angeles

Travelled with partner
The location is convenient but this hotel needs a renovation
Stayed 2 nights in May 2025

10/10 Excellent

Julie-ann

Stayed 4 nights in May 2025

10/10 Excellent

yan loong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was excellent, especially the doorman always ask if you need any help appreciated .
Stayed 2 nights in May 2025

10/10 Excellent

Stephen James

Stayed 3 nights in May 2025

8/10 Good

Wei leng

Travelled with family
Liked: Cleanliness, staff & service

Great location

The hotel is a bit dated. But the location is great. Although it can be a bit noise at night due to the night market. So for those who need to sleep early and is sensitive to sound u might want to consider another hotel or another facing. The staffs there are all excellent and helpful. Which is a plus point for this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Tan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Except the toilet story.

Room 1513 I have stayed at this hotel a few times and highly recommend to all my friends. I shared with my side of the toilet story. The bedding in my room was not comfy. we got backache after sleeping in the first night. it spoilt the 6D5N trip. there is no sliding door to separate the toilet and bathroom. The toilet always got wet and slippery after shower, it is quite dangerous if you are staying alone, when you slip and fall without people knowing. I hope the management will take serious view I this matter. Overall, the staffs are super polite and courteous, from front desk, Saneha Cafe, housekeeping, bellhops and not to mention the SPA at Level 7. keep up the excellent services.
Stayed 5 nights in May 2025

10/10 Excellent

KIAN HEONG, Bukit Batok West Avenue 8

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2025

10/10 Excellent

Ainne Bte

Stayed 3 nights in Apr 2025