2/10 Terrible
pet
Travelled with partner
6 Nov 2025
We got there at 11 a.m. and had checked in, and have requested a street facing room with balcony. We were told it willbe ready by 2, whne we got back at 4, we were not given the room we were told, and we were told that the room that was already assigned to us, was given to someone else. so we were in a small room, and the air con wasn't working, we called the staff to have it checked, he tried and couldn't figure out why it wasn't working, this was already past 9 pm. the staff said he would call maintenance, only to find out that they are off for the day, so we didn't have air con all night.
with the check in confusion, we were told to bring our luggages to the reception by 11 am the next day so that they can check if they can transfer us to a street fronting room, which we did, and they did transfer us.
we asked the manager on duty about these incoveniences (air con issue and the check in issue), at at least free breakfast, but they denied us, the told us that there was not problem with the air con, this is even after the staff had checked it out and it wasn't working and this is after the staff admitted that the room that was assigned to us already was given to someone else.
we were just asking for free breakfast which was $15/person, and for the incovenience we encountered, it was given to us.
My wife has recommended this hotel to me as she stayed at this hotel in 2023, with a group of 6 people.
We are DEFINITELY NOT going to stay at this hotel again.
pet
Stayed 2 nights in Oct 2025


















