I spent six days in the hotel while I was waiting for my dormroom to be ready. Room in great and kept very clean. The support staff (bellhops, cleaners) were super helpful & friendly. The front desk staff was slightly less so. The service in the dining area was dismal. The staff people were sitting around the dining tables chatting & their attitudes made it clear they were not to be bothered. I actually only ate breakfast there once because of the terrible service & the very sub par food. The hotel location is GREAT! It's located in a shopping center with everything (sit-down restaurants, pharmacy, drug store, bakery, fast food, grocery store, etc.). and it is maybe a minute's walk to the Metro so you can travel to other great locations. The wifi was spotty at best