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Buffet food was excellent, plenty of choice.

Lovely hotel, we enjoyed it and would like to come

Overall, the resort was in a great location and was well maintained. Great experience!

The hotel was OK. It delivers what you'd expect according to it's price point. Beach access and pool were the highlights. Lowlights include the service - majority of staff unfriendly and look like they'd rather be somewhere else. Drinks were bad, the beer was the only thing that was drinkable, the cocktails were atrocious. Food was ok but a bit repetitive and many guests would push and shove others out of the way to get their fix, something akin to pigs at the trough.

The hotel has become noticeably worse compared to last year. Towels are old and need replacement. Staff constantly drive electric carts around the property, and guests have to keep stepping aside. At night they even drive without headlights, suddenly appearing out of the dark. The food quality has also declined — some ingredients have been replaced with cheaper ones, and you can really feel the difference.

Disappointing Experience – Not Even Close to 4 Stars I recently stayed at this hotel, and I can honestly say it was one of the worst hotel experiences I’ve had. Despite being listed as a 4-star property, it didn’t even meet basic expectations. Service: Upon arrival, there was no welcome or any friendly interaction from the front desk. The staff didn’t speak English, which made even basic communication difficult. This was a huge issue for me, especially when trying to resolve problems with the room. Room Conditions: The room was dirty, with no lights working. After reporting this, the staff eventually came to replace the bulb. The bathroom was in poor condition, with a broken tap and overall filthiness. To top it off, there was no hot water for a day, and we were left without water entirely for a period. Food & Drinks: We booked all-inclusive, but the food and drink situation was a joke. Breakfast had very limited options, and when we arrived at 8:30 AM (with breakfast until 9 AM), they told us everything was finished. There was also no alcohol included in the all-inclusive package; we were only given wine, and any beer or other spirits came with an extra charge. This was a major letdown considering we paid for all-inclusive. Wi-Fi & Amenities: Wi-Fi wasn’t free; we had to pay an additional €5 per day for access, which is not acceptable in this day and age. There were many broken amenities in the hotel, making it clear that maintenance was not a priority.