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Best Western Plus Chicago Hillside

3.0 star property

Photo gallery for Best Western Plus Chicago Hillside

Lobby sitting area
Bar (on property)
Fitness facility
Pillow-top beds, in-room safe, desk, laptop workspace
Business centre

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

View map
4400 Frontage Road, Hillside, IL, 60162
  • Place, Drury Lane Theater
    ‪5 min drive‬
  • Place, Oakbrook Center Mall
    ‪6 min drive‬
  • Place, Brookfield Zoo
    ‪9 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(17 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(28 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

Guest Room With 2 Double Beds, High Speed Internet Access, Microwave And Refrigerator-Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Pillow Top Mattress, Microwave And Refrigerator, High Speed Internet Access

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 2 Queen Beds, Pillow Top Mattress, Microwave, Refrigerator, High Speed Internet Access-Non-Smoking

  • Sleeps 4

1 Double Bed, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 Double Bed, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Double Beds, Mobility Accessible, Roll In Shower, Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 Double, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-2 Double, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4

Similar properties

Exterior
MainStay Suites Chicago Hillside
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.1 out of 5, 1,001 reviews
The price is NZ$147
includes taxes & fees
2 Nov - 3 Nov
MainStay Suites Chicago Hillside

About the area

Hillside

When you stay at Best Western Plus Chicago Hillside in Hillside, you'll be near the airport and 6 minutes by car from Hines Veterans Administration Hospital. .This hotel is 12.2 mi (19.7 km) from United Center and 10.9 mi (17.5 km) from Donald E. Stephens Convention Center.

What's nearby

  • Elmhurst Hospital - Main Campus - 4 min drive - 5.3 km
  • Drury Lane Theater - 5 min drive - 6.8 km
  • Oakbrook Center Mall - 6 min drive - 7.4 km
  • Brookfield Zoo - 9 min drive - 8.5 km
  • Donald E. Stephens Convention Center - 14 min drive - 18.9 km

Getting around

  • Melrose Park Bellwood Station - 5 min drive
  • Harlem- Forest Park Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Mickey's Drive-In - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Ariston Restaurant - ‬18 min walk

About this property

Best Western Plus Chicago Hillside

Hotel in Hillside with a fitness center and a 24-hour business center
Best Western Plus Chicago Hillside offers 238 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Hillside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 238 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite to eat at Charlie's Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Charlie's Restaurant - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:00 AM for a fee: USD 2 to 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Charlie's Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 2.00 to 12.95 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hillside Chicago
Best Western Plus Chicago Hillside
Best Western Plus Hillside Chicago
Best Western Plus Hotel Hillside Chicago
Best Western Hillside
Best Western Plus Chicago Hillside Hotel Hillside
Hillside Best Western
Best Western Plus Chicago Hillside Hotel
Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel
Best Western Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel Hillside

Reviews

Best Western Plus Chicago Hillside Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 333 out of 1005 reviews
Rating 8 - Good. 321 out of 1005 reviews
Rating 6 - Okay. 169 out of 1005 reviews
Rating 4 - Poor. 91 out of 1005 reviews
Rating 2 - Terrible. 91 out of 1005 reviews

Reviews

6/10 Okay

Srinivasa

Disliked: Cleanliness
Ok, not great.
Stayed 1 night in Jul 2025

4/10 Poor

Monica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed at many Best Western Plus hotels, we have come to expect a certain level of overall experience. This location failed in our opinion. The staff was unfriendly and boarder lined rude, there were no functioning ice machines in the entire hotel, the hotel room doors had a 1” gap at the bottom, the beds were squeaky so every time someone rolled over the others woke up, bathroom was barely big enough for 1 person and the sink counter was extremely low and we were not in an accessible room, the rooms were non-smoking but you could tell that they had been, a/c units were loud, furniture was very outdated, interior signage is very outdated and damaged and in some places not readable or even in place. This hotel didn’t offer free breakfast but did have water and coffee available. The parking lot monument sign has a digital clock on the reader board that was over 3 hours incorrect and the parking lot needed a good cleaning. Overall disappointed and frustrated with the amount we paid for the quality we received and would not recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

Adan

Liked: Staff & service
Not towels
Stayed 2 nights in Jul 2025

8/10 Good

binu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel needs major upgrades.
Stayed 1 night in Jul 2025

4/10 Poor

Logan

Stayed 1 night in Jun 2025

4/10 Poor

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy! Good food.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Stayed 1 night in Jul 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Parking lot was dirty
Stayed 1 night in Jul 2025

2/10 Terrible

Daisha, bellwood

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived to property and never received room key. Tried going to property twice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Venkata Harikishan

Stayed 1 night in Jul 2025

10/10 Excellent

LASHANDA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The overnight desk clerk really helped us out.
Stayed 5 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property exceeded everyone expectations
Stayed 2 nights in Jul 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for the price they were remodeling some things
Stayed 1 night in Jul 2025

10/10 Excellent

stacee

Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Stayed 2 nights in Jun 2025

10/10 Excellent

Kimneesha

Liked: Cleanliness, property conditions & facilities
Wonderful time
Stayed 3 nights in Jun 2025

10/10 Excellent

Edwin

Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Disappointed

While the room was clean and the bed comfortable enough, neither the refrigerator nor the microwave worked. I had to throw out the breakfast I had brought along to maximize my sleep time and to minimize my morning time before my scheduled business start time. I felt like I should have booked the hotel across the street instead, although I wasn't pleased with the last time I had stayed there.
Stayed 1 night in Jun 2025

8/10 Good

Onita Williams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and addressed my concerns. The room was clean. There was free water and coffee for the guests in the lobby. The drinks and water in the machines were only $2.00, which was less expensive than other hotels I have been in. The onsite restaurant food was great, it was at a reasonabe price and you got your money's worth. The hotel offered a breakfast buffet for only $12.00 on Saturday.
Stayed 5 nights in Jun 2025

6/10 Okay

William

Business traveller
Liked: Staff & service
The staff were nice but mini fridge not plugged in, couple outlets not working and no ice in machine I will not stay here again
Stayed 1 night in Jun 2025

6/10 Okay

Rose

Stayed 4 nights in Jun 2025

10/10 Excellent

Luella

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean staff friendly.
Stayed 1 night in Jun 2025

8/10 Good

Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Stefana

Stayed 1 night in May 2025