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Best Western Plus Chicago Hillside

3.0 star property

Photo gallery for Best Western Plus Chicago Hillside

Lobby sitting area
Business centre
Fitness facility
Daily to-go breakfast for a fee
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
4400 Frontage Road, Hillside, IL, 60162
  • Place, United Center
    ‪23 min drive‬
  • Place, Michigan Avenue
    ‪29 min drive‬
  • Place, Millennium Park
    ‪29 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Guest Room With 2 Double Beds, High Speed Internet Access, Microwave And Refrigerator-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

1 Double Bed, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

1 Double Bed, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Double Beds, Mobility Accessible, Roll In Shower, Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Accessible-1 Double, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Accessible-1 Double, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Accessible-2 Double, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

Free toiletries, hair dryer, towels

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Accessible-1 Double, Mobility Accessible, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed,Nsmk,Pillowtop Mattress,Microfridge,Hisd

Pillow-top beds, in-room safe, desk, laptop workspace

1 King Bed,Nsmk,Pillowtop Mattress,Microfridge,Hisd

  • Sleeps 2
  • Free Wi-Fi

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Exterior
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About the area

Hillside

When you stay at Best Western Plus Chicago Hillside in Hillside, you'll be near the airport and 6 minutes by car from Hines Veterans Administration Hospital. .This hotel is 10.9 mi (17.5 km) from Donald E. Stephens Convention Center and 12.3 mi (19.7 km) from United Center.

What's nearby

  • Donald E. Stephens Convention Center - 20 min drive - 18.5 km
  • United Center - 23 min drive - 21.0 km
  • Michigan Avenue - 29 min drive - 25.2 km
  • Millennium Park - 29 min drive - 25.6 km
  • Chicago Riverwalk - 29 min drive - 25.6 km

Getting around

  • Melrose Park Bellwood Station - 5 min drive
  • Forest Park Transit Center - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Hillside Bowl - ‬10 min walk
  • ‪Chickies - ‬4 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Best Western Plus Chicago Hillside

Best Western Plus Chicago Hillside offers 238 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Hillside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 238 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite to eat at Charlie's Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Charlie's Restaurant - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:00 AM for a fee: USD 2 to 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Charlie's Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 2.00 to 12.95 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hillside Chicago
Best Western Plus Chicago Hillside
Best Western Plus Hillside Chicago
Best Western Plus Hotel Hillside Chicago
Best Western Hillside
Best Western Plus Chicago Hillside Hotel Hillside
Hillside Best Western
Best Western Plus Chicago Hillside Hotel
Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel
Best Western Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel Hillside

Best Western Plus Chicago Hillside Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 351 out of 1001 reviews
Rating 8 - Good. 312 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Byron

Stayed 1 night in Dec 2025

8/10 Good

Robert Lee

Liked: Cleanliness
Average
Stayed 2 nights in Jan 2026

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities
No hot water at night… no water at all during the day! Elevators struggled to move. Breakfast was extra starting at $12/person. Unable to adjust my fee paid through a 3rd party
Stayed 1 night in Jan 2026

2/10 Terrible

Mara

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I would not stay in this hotel again, it smelled a lot of marijuana, the corridors were very dirty, the cards to open never worked until we went to reception to have them activated. I asked for cleaning service in my room and they didn't do much, they just took out the trash and stocked shampoo and towels. Without forgetting that when making the reservation it said that breakfast was included and it was not true.
Stayed 4 nights in Dec 2025

6/10 Okay

Tenesha

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The positive: The check-in process was seamless and the staff were friendly and professional. The negative: the room and bathroom was not very clean. There was different textures of hair in the bedroom and bathroom. The surfaces were not very clean and appeared smeared as if they did a rush job.
Stayed 1 night in Dec 2025

10/10 Excellent

Jermaine

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

8/10 Good

Emo

Stayed 1 night in Nov 2025

10/10 Excellent

carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Bakiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Johnnie

Stayed 4 nights in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Tamonica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Nov 2025

8/10 Good

Patricia

Stayed 2 nights in Nov 2025

2/10 Terrible

Cassandra

Liked: Staff & service, amenities
Disliked: Cleanliness
My room was not useable, the toilet did not flush and they had no one on staff to fix it so I had to move to another room and it had no tissue but I had to stay because I was there for a funeral
Stayed 2 nights in Nov 2025

10/10 Excellent

Gregorio

Stayed 1 night in Nov 2025

10/10 Excellent

Benita

Liked: Cleanliness
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Abhishek

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, amenities
Great room, clean!
Stayed 1 night in Nov 2025

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Very out dated and dirty. Lamps were all rusted at the base. Clothes rod was bent in have. Nightstand was all beat up. Front staff was never there. Had to outside to front of the hotel to get some one to help me at the front desk. I will never come back or recommend.
Stayed 1 night in Nov 2025

8/10 Good

James

Travelled with family
Public spaces, elevators, restaurant need updating. Room was fine.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay. My complaint would be regarding the parking reservation pass they give you for your vehicle. If you and your spouse have 2 vehicles for whatever reason they only give you one parking pass. You apparently have to book another reservation if you want another parking pass which is completely unnecessary in my opinion . So I have to pay for a second room just for an additional pass?? This is an issue that needs to be addressed. The parking lot in this case was no where close to being full, they could have easily given me a second pass without a problem. Please address this issue with the staff. If it were not for this issue I would have rated this much higher.
Stayed 1 night in Nov 2025

10/10 Excellent

Desha

Travelled with group
Liked: Cleanliness, amenities
Everything was great we enjoyed our stay!!!
Stayed 1 night in Nov 2025