2/10 Terrible
jack
20 Mar 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an appointment at Nebraska Med Center for a specialst. My staff made a res for 3/19 which was my appt with this specialist, Were in a terrible snow storm so I booked one night for 3/18. I am a cancer survivor and I have waited to see this Dr since Oct. I tried to get a refund after explaining. Expedia said I would be charged $200 if I cancelled it I was told to talk to the Hotel. The hotel said I had to go through expedia. Granted I have more on my mind than $70 but I was treated so rude. It was.like Im sorry but Im stuck and Not willing to sacrifice out of common courtesy. I will NEVER USE EXPEDIA AGAIN unless there is some compensation. Your industry is very competitve and I thought we could come come to some settlement. The Mede center has a lot of patients in long stay and they will hear about this unless something ps resolved
jack
Stayed 1 night in Mar 2025