Holiday Inn Omaha Downtown - Waterpark by IHG

3.0 star property

Photo gallery for Holiday Inn Omaha Downtown - Waterpark by IHG

Indoor pool
Interior
Indoor pool
Bar (on property)
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
1420 Cuming Street, Omaha, NE, 68102
  • Place, Charles Schwab Field Omaha
    ‪2 min walk‬
  • Place, Creighton University
    ‪5 min walk‬
  • Place, CHI Health Center Omaha
    ‪8 min walk‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Accessible (Communications)

7.4 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 King Beds

Suite, Multiple Beds (TDM Stadium View)

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 King Beds

Suite, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

Standard Room, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

7.4 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 King Beds

Standard Room

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

8.2 out of 10
Very good
(48 reviews)
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed (TDM Stadium View)

8.0 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 1 King Bed
  • City view

Standard Room, Multiple Beds

7.8 out of 10
Good
(39 reviews)
  • Sleeps 4
  • 2 King Beds

Standard Room, Multiple Beds (TDM Stadium View)

7.6 out of 10
Good
(49 reviews)
  • Sleeps 4
  • 2 King Beds
  • City view

Premium Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Omaha

With a stay at Holiday Inn Omaha Downtown - Waterpark by IHG, you'll be centrally located in Omaha, just a 3-minute walk from Charles Schwab Field Omaha and 5 minutes by foot from Creighton University. .This hotel is 0.6 mi (0.9 km) from CHI Health Center Omaha and 3.9 mi (6.3 km) from Henry Doorly Zoo and Aquarium.

What's nearby

  • Charles Schwab Field Omaha - 2 min walk - 0.2 km
  • Creighton University - 5 min walk - 0.4 km
  • CHI Health Center Omaha - 8 min walk - 0.7 km
  • Bob Kerrey Pedestrian Bridge - 13 min walk - 1.1 km
  • Orpheum Theater - 17 min walk - 1.5 km

Getting around

  • Omaha Station - 6 min drive
  • Eppley Field Airport (OMA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Subway - ‬14 min walk
  • ‪Astute - ‬18 min walk
  • ‪The Old Mattress Factory Bar And Grill - ‬8 min walk
  • ‪Elie's Chinchorro - ‬3 min walk

About this property

Holiday Inn Omaha Downtown - Waterpark by IHG

Hotel with a water park, 3-minute walk to Charles Schwab Field Omaha
Holiday Inn Omaha Downtown - Waterpark by IHG offers 114 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 114 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including a water park (surcharge), an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can get around on the complimentary shuttle, which operates within 3.0 miles.
Enjoy a satisfying meal at Burger Theory serving guests of Holiday Inn Omaha Downtown - Waterpark by IHG. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Omaha? This hotel has 3090 square feet (287 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Burger Theory - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 AM on request
  • Free area shuttle up to 3 miles
  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Burger Theory

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Splash pad
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Splash pad
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 3,090 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00 per day
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Uncovered self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Omaha Downtown Airport
Holiday Inn Omaha Downtown Airport
Holiday Inn Omaha Downtown Airport Hotel Omaha
Holiday Inn Omaha Downtown Airport Hotel
Inn Omaha Downtown Airport

Holiday Inn Omaha Downtown - Waterpark by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 652 out of 1493 reviews
Rating 8 - Good. 308 out of 1493 reviews
Rating 6 - Okay. 252 out of 1493 reviews
Rating 4 - Poor. 138 out of 1493 reviews
Rating 2 - Terrible. 143 out of 1493 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Tonya

Stayed 3 nights in Oct 2025

10/10 Excellent

Crystal

Stayed 3 nights in Oct 2025

10/10 Excellent

Shelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Cherri

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The remotes did not work, found out the sensors were unplugged. The worker had to take the sensor off the tv in the sitting place so we could watch it in bed because there was no sensor there. There was a lightbulb missing. The cable box was falling off the back of the tv in the sitting room. I tried to call front desk many times for help (but the phone was not working). We had to leave early for flight so we only were checked in for about 6 hours and did not see or know there was breakfast.The front desk person who checked us in was the one who brought us a lightbulb and helped us with the tvs was very helpful, but that shows maybe they were short staffed.
Stayed 1 night in Oct 2025

6/10 Okay

Brittney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel amenities are nice. The water park needs a lot of TLC. The staff are very pleasant but absolutely no organization at all. Check in time was late on both rooms then I one was ready. Once the 2nd room was done we were told the wrong room so had to go back down and figure that out. The "complimentary shuttle" is a joke. It's one the employees who runs it and if they have time to take you there is no guarantee of a pick up. So don't base any plans on that. We were supposed to have adjoing rooms, I told staff if that wasn't possible then near each other would be fine. They gave us room at the complete opposite sides. Couldn't get any further away. At least they were on the same floor. Rooms are very nice, clean, and lots of space.
Stayed 1 night in Oct 2025

10/10 Excellent

Danel Desmond

Stayed 1 night in Oct 2025

8/10 Good

Dawn

Liked: Cleanliness, property conditions & facilities
Clean and quiet
Stayed 1 night in Oct 2025

4/10 Poor

Bailey

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Check in was supposed to be at 4, we arrived at 6:30, told our room wasn’t ready. Kids were tired and was hoping to be able to get inside and settled. Kids Waterpark was full of drunk adults, our keys didn’t work when we got to our room, smelled very strong of cigarette smoke, and parking was non existent.
Stayed 1 night in Oct 2025

8/10 Good

kimberly

Stayed 2 nights in Oct 2025

4/10 Poor

Tim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The cleaning crew was banging on walls in the room right next to us until 10:00 pm! I asked them to stop once and they continued. Called the front desk and she was rude. Said she couldn’t do anything. I went next door and talked to the cleaners again, then went down to the front desk. She was rude again. I had to get up at 2:30 am to car ch my flight. Not impressed at all with tee he customer service at this hotel. They cared more about the inspection the next day then the customer.
Stayed 1 night in Oct 2025

10/10 Excellent

Kibra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Cassandra

Disliked: Staff & service, property conditions & facilities
The pool was very green, couldn't even get in it. The TV in the room did not work and couldn't get ahold of or find anyone at the front desk. There were homeless people roaming the lobby and begging for food in the lobby and attached restaurants. Parking was not free.
Stayed 1 night in Oct 2025

8/10 Good

Katorea

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
🙄
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2025

6/10 Okay

Leilani

Travelled with group
Liked: Staff & service
Staff were friendly and check in was smooth. Our room smelled heavily of cigarette smoke. Looking back we probably should have said something, however we didn’t plan to spend a ton of time in the room so we didn’t. Other than that things were fine.
Stayed 1 night in Oct 2025

2/10 Terrible

Alexandria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool water was cold. There was so much hard water on the splash bed area that the water wasn’t even coming out of the spouts. It was dirty. Disgusting the slide. It hasn’t been cleaned since it was installed and that’s not a waterpark. It’s one slide the pool water was cloudy and disgusting. The rooms were disgusting. There was mold on the outside of the bathtub.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Here for business. Hotel is convenient and close to airport at a reasonable price. Place is a little dated and could use some modernization
Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We originally were given a room that washed ready. The room still had trash in it and beds were not made. We went back to the service desk and they gave us a new room which was clean. The staff was really nice.
Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Stefanie, Sioux City

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, convenient burger restaurant on site with bar. An improvement item would be my room did not have wash cloths, had to use hand towels instead.
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Stayed 3 nights in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall phenomenal experience, easy check-in, super friendly staff. Rooms were very clean- Swim park was awesome for the kids.
Stayed 2 nights in Oct 2025

8/10 Good

Isabella

Stayed 1 night in Sep 2025

4/10 Poor

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty. Dirty. Dirty. Pool water was FREEZING and that was part of the reason we booked this place for our kids.
Stayed 1 night in Oct 2025