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Mercure Hotel Berlin City

4.0 star property

Photo gallery for Mercure Hotel Berlin City

Meeting facility
Property video
Exterior
Meeting facility
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
Invalidenstr. 38, Berlin, BE, 10115
  • Place, Friedrichstrasse
    ‪7 min walk‬
  • Place, Berlin Wall Memorial
    ‪8 min walk‬
  • Place, Brandenburg Gate
    ‪3 min drive‬
  • Airport, Berlin (BER-Brandenburg)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Garden View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Garden View

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Garden View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed, Garden View

8.6 out of 10
Excellent
(17 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

7.8 out of 10
Good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(61 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior
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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
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4.5 out of 5, Wonderful, 1,006 reviews
The price is NZ$224
includes taxes & fees
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About the area

Berlin

In the heart of Berlin, Mercure Hotel Berlin City is within a 5-minute drive of Friedrichstrasse and Brandenburg Gate. .This hotel is 2 mi (3.3 km) from Checkpoint Charlie and 2.2 mi (3.6 km) from Potsdamer Platz.

What's nearby

  • Humboldt Museum of Natural History - 2 min walk - 0.2 km
  • Charité - 6 min walk - 0.5 km
  • Friedrichstrasse - 7 min walk - 0.7 km
  • Berlin Wall Memorial - 8 min walk - 0.7 km
  • Brandenburg Gate - 3 min drive - 2.3 km

Getting around

  • Natural History Museum U-Bahn - 2 min walk
  • Berlin Central Station - 13 min walk
  • Berlin (BER-Brandenburg) - 41 min drive

Restaurants

  • ‪Espresso House - ‬2 min walk
  • ‪HERE Cafeteria - ‬3 min walk
  • ‪Meet Me Halfway - ‬3 min walk
  • ‪W Pizza - ‬2 min walk
  • ‪DASHI - ‬2 min walk

About this property

Mercure Hotel Berlin City

Hotel with a restaurant, 7-minute walk to Friedrichstrasse
Mercure Hotel Berlin City offers 246 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 246 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Mercure Hotel Berlin City has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 19 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 120493093

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 31 August
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Berlin City
Mercure Hotel Berlin City
Mercure Berlin
Mercure Berlin City Berlin
Mercure Hotel Berlin City Hotel
Mercure Hotel Berlin City Berlin
Mercure Hotel Berlin City Hotel Berlin

Mercure Hotel Berlin City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 1005 reviews
Rating 8 - Good. 365 out of 1005 reviews
Rating 6 - Okay. 74 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. When we are back in Berlin, we would be really happy staying at this hotel again. Location is so good!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ceferino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is accessible to public transportation, staff were very warm pleasing friendly and helpful.
Stayed 9 nights in Aug 2025

10/10 Excellent

Bernardita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Harry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Would recommend for cleanliness and convenience with shops and transport options right by the hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Benjamin

Disliked: Staff & service
The checkin process wasn’t
Stayed 1 night in Aug 2025

10/10 Excellent

Jayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location, close to many public transport options but also not too far a walk from the main sites if you like to get around by foot. Facilities were lovely, bed was really comfortable, and the area itself is nice and quiet. Would definitely recommend for a stay in Berlin.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Bent

Stayed 1 night in Jul 2025

8/10 Good

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Natalie

Business traveller
Good location, poor WiFi.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service! I would stay here again next time I am in Berlin
Stayed 1 night in Jun 2025

6/10 Okay

Andrzej, South Coogee

Travelled with partner
Disliked: Cleanliness
Location and friendliness of the staff. Chewing gum on the floor in every single elevator. Lipstick marks on the drinking glasses. No complimentary water on arrival and missing face tissue.
Stayed 4 nights in May 2025

8/10 Good

Lisa, Springfield MA

Travelled with family
Liked: Cleanliness, staff & service
clean and attractive rooms but very small. Wonderful convenient location. The reception staff were very helpful and welcoming. We were only there for 2 nights, and were very sleep deprived when we first arrived! The room felt overly warm and we could not get the air conditioner to cool down the room. It met our needs, but I would not want to stay there for more than a couple of nights due to the size of the room.
Stayed 2 nights in May 2025

8/10 Good

Sherri

Travelled with partner
Liked: Cleanliness
Centrally located. Great transportation and dining options nearby. Walkable too for those of us who enjoy exploring the city on foot. Breakfast good however, not included in price of the room.
Stayed 5 nights in Apr 2025

10/10 Excellent

Amy

Stayed 4 nights in May 2025

10/10 Excellent

Margarette

Travelled with group
Liked: Cleanliness, amenities
Good
Stayed 5 nights in May 2025

8/10 Good

carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly pleasant helpful staff. Great location near HBHof and U bahn.
Stayed 3 nights in May 2025

10/10 Excellent

Adolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Holly

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Small & HOT

Very underwhelming. I would not consider this a 4 star hotel. The rooms are VERY small, if you have 2 people with luggage there is not enough space. The rooms are very HOT I don’t think the air conditioner actually gets to 18 (which is the lowest you can go.) But you can ask to open the window and choose to listen to trains and stay cool. Breakfast was sub par. We were stuck an extra night and booked a room at the Meliá Berlin - also 4 stars - highly recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tze Wei Justin

Stayed 4 nights in Mar 2025

10/10 Excellent

Pablo, Sugar Hill

Stayed 2 nights in Mar 2025

8/10 Good

Kate

Stayed 3 nights in Mar 2025

10/10 Excellent

Venkatesh

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025