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Mercure Hotel MOA Berlin

4.0 star property

Photo gallery for Mercure Hotel MOA Berlin

Bar (on property)
Lounge
Reception
Ballroom
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service

Explore the area

View map
Stephanstrasse 41, Berlin, BE, 10559
  • Place, Tiergarten Park
    ‪19 min walk‬
  • Place, Victory Column
    ‪4 min drive‬
  • Place, Classic Remise Berlin
    ‪4 min drive‬
  • Airport, Berlin (BER-Brandenburg)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(61 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

8.6 out of 10
Excellent
(18 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Queen Bed with Sofa bed

Standard Suite, 1 Queen Bed with Sofa bed

Standard Suite, 1 Queen Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Large Single Bed

Standard Room, 1 Large Single Bed

Standard Room, 1 Large Single Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is NZ$192
includes taxes & fees
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About the area

Berlin

A stay at Mercure Hotel MOA Berlin places you in the heart of Berlin, within a 10-minute drive of Grips-Theater and Victory Column. .This family-friendly hotel is 3.3 mi (5.3 km) from Reichstag Building.

What's nearby

  • Tiergarten Park - 19 min walk - 1.6 km
  • Plötzensee - 19 min walk - 1.6 km
  • Victory Column - 4 min drive - 2.6 km
  • Classic Remise Berlin - 4 min drive - 2.1 km
  • Bellevue Palace - 5 min drive - 3.0 km

Getting around

  • Birkenstrasse U-Bahn - 3 min walk
  • Alt-Moabit Gotzkowskystr. Bus Stop - 5 min drive
  • Berlin (BER-Brandenburg) - 38 min drive

Restaurants

  • ‪Lichtblick - ‬3 min walk
  • ‪Mercure Hotel MOA Restaurant - ‬2 min walk
  • ‪Zaffke - ‬6 min walk
  • ‪Zum Stammtisch - ‬7 min walk
  • ‪Sugar Tapas Bar - ‬6 min walk

About this property

Mercure Hotel MOA Berlin

Family-friendly hotel with a restaurant connected to a shopping center in Berlin
Mercure Hotel MOA Berlin offers 336 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 336 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, MOA.EAT, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Berlin? This hotel has 80730 square feet (7500 square meters) of space consisting of a conference center and 40 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
MOA.EAT - This restaurant serves breakfast, lunch, and dinner.
MOA BAR - This bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MOA BAR
  • MOA.EAT

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Hiking/biking trails
  • Shopping centre

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • In-room cot
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 40 meeting rooms
  • Computer station
  • Conference centre (80,730 square foot of space)
  • Coworking space

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11 for children
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA

Reviews

Mercure Hotel MOA Berlin Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 579 out of 1004 reviews
Rating 8 - Good. 311 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

Reviews

10/10 Excellent

Amadeus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Stay was perfect. Location, shopping, room, staff, and facilities were excellent.
Stayed 3 nights in Sep 2025

4/10 Poor

Evan

Business traveller
Disliked: Cleanliness, staff & service
Stayed 7 nights in Sep 2025

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except the temperature controlling room. I moon was hot and air conditioning did not cool it down.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic brunch, great parkung, central and friendly helpful staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Gary M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Fatima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Excellent location, train station right in front and if you’re missing any groceries/ looking for snacks Edeka is right below. Highly recommend!
Stayed 2 nights in Aug 2025

6/10 Okay

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel is OK

Hotel location was not that great but not a bad one either. I like to stay in locations where the action is. This is not the hotel if that is what you are looking for. Had to take the subway to get to everything. I did not care for the neighbourhood either. When I arrived, I was very confused about how to get into the hotel. And the room numbers don't match the floor you are on. Frankly speaking, this made it difficult to find my room for the first few days. Not a great set up.
Stayed 3 nights in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location for catching the U bahn for your daily sightseeing trips with a station about a 5 minute walk away. The nearby cafe's and restaurants offer a good variety of food. The hotel is well maintained with a large staff to keep ypur room clean. Also, the Berlin Central Station is a 10 minute uber drive to make your connection to BER airport. 24 hour reception is a plus.
Full view of the front of the hotel
Train to and from BER
Stayed 8 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of Mecure MOA Berlin

Everything was fine except for small thing. The shower pressure was very low. It was just enough to have a shower
Stayed 4 nights in Aug 2025

10/10 Excellent

Maxine Alice Elizabeth

Stayed 3 nights in Aug 2025

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, close to subway, no language difficulties Elderly customer, would have liked safety bars in shower.
Stayed 2 nights in Jul 2025

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Imran

Stayed 4 nights in Jul 2025

10/10 Excellent

Princess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool and convenient spot.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jonas

Liked: Cleanliness, property conditions & facilities
Wonderful place
Stayed 6 nights in Jun 2025

10/10 Excellent

Elisa Ferreira

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Comfortable and spacious rooms Close to shops and shopping centre Ubahn right across the street
Stayed 4 nights in Jul 2025

8/10 Good

Suyash, Eugene

Liked: Cleanliness, property conditions & facilities
The hotel and room are great but the surrounding area is shady.
Stayed 2 nights in Jun 2025

8/10 Good

Rebecca Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice hotel, over a supermarket which was handy. However I personally felt there wasn’t much else around. About 30 minute walk from train station and river which was fine in summer
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this hotel. Close to an underground station. Room was spacious. Excellent choice of food and drinks at breakfast time. Good choice of restaurants near by. Supermarket underneath the hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

JOSEPH

Stayed 1 night in Jul 2025

6/10 Okay

Jianwei

Its location is far from city center. Transportation can be difficult for some tourists.
Stayed 4 nights in Jun 2025