Check in was a breeze. They let me check in early since I had to get to a dance competition and didn’t want to leave my things in a cold car.
When I returned later that evening, I noticed the what wasn’t working in my room. I called down several times with no answer. I went downstairs and no one was at the front desk. Finally someone came out as there was a line of people. When it was my turn, I explained how the heat wasn’t working and he said he would have maintenance come.
Maintenance showed up very quickly, said “well there is air coming out”, but it was cold air. Offered me a space heater and extra blankets. Not exactly sure a space heater is a very safe alternative beings there were several floors above me.
When checking out I talked when the front desk receptionist about my concerns, and she offered free parking for the day. Thanks?
The breakfast was also really good with a lot of choices,
But very expensive. $18 for an adult buffet. And $9
For kids. Pretty expensive for a cup of coffee and a
waffle.
The pool heater was broken, which they did tell us
Upon checking in, but the kids still swam anyways.
Overall, the check in process is easy, some rooms
are nice, and the convenience is nice.