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Mountain Heritage Hotel

4.5 star property

Photo gallery for Mountain Heritage Hotel

Daily buffet breakfast (AUD 35 per person)
Terrace/patio
View from property
Interior detail
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Place, Blue Mountains Cultural Centre
    ‪7 min walk‬
  • Place, Three Sisters
    ‪4 min drive‬
  • Place, Katoomba Scenic World
    ‪4 min drive‬
  • Airport, Western Sydney Intl. Airport (WSI)

Room options

View all photos for Heritage Room

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Room

9.2 out of 10
Wonderful
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Mountain View Room

Mountain View Room

Mountain View Room

9.8 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Spa and Fireplace Room

Heritage Spa and Fireplace Room

Heritage Spa and Fireplace Room

9.8 out of 10
Exceptional
(23 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Suite

9.4 out of 10
Exceptional
(15 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Katoomba

In the heart of Katoomba, Mountain Heritage Hotel is within a 5-minute drive of Blue Mountains Cultural Centre and Leura Mall. .This family-friendly hotel is 1.5 mi (2.5 km) from Leura Cascades and 1.7 mi (2.8 km) from Three Sisters.

What's nearby

  • Blue Mountains Cultural Centre - 7 min walk - 0.6 km
  • Three Sisters - 4 min drive - 2.7 km
  • Echo Point Lookout - 4 min drive - 2.7 km
  • Katoomba Scenic World - 4 min drive - 2.3 km
  • Leura Mall - 4 min drive - 3.1 km

Getting around

  • Katoomba Station - 8 min walk
  • Western Sydney Intl. Airport (WSI) - 68 min drive

Restaurants

  • ‪The Carrington - ‬8 min walk
  • ‪Mountain Culture Beer Co. - ‬10 min walk
  • ‪Old City Bank Bar and Brasserie - ‬7 min walk
  • ‪Sushi n Co. - ‬9 min walk
  • ‪Station Bar - ‬7 min walk

About this property

Mountain Heritage Hotel

Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

32-inch LCD televisions come with digital channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators and espresso makers. Your pillowtop bed comes with premium bedding. 32-inch LCD televisions are provided, with digital programming available. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this Edwardian hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Jamison Views Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include a business center, luggage storage, and laundry facilities. Planning an event in Katoomba? This hotel has 3854 square feet (358 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Children aged 3 and younger eat free breakfast.
Jamison Views Restaurant - Overlooking the garden, this restaurant serves breakfast only. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jamison Views Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Library
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 3,854 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1908
  • Edwardian architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Sunday - Thursday (8:00 AM - 9:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for AUD 100.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2780

We should mention

This property does not have elevators
The seasonal pool will be open from October to April
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 998 reviews
Rating 8 - Good. 316 out of 998 reviews
Rating 6 - Okay. 118 out of 998 reviews
Rating 4 - Poor. 33 out of 998 reviews
Rating 2 - Terrible. 11 out of 998 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

A

Liked: Staff & service
Stayed 3 nights in Nov 2025

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Lovely stay, great service.
Stayed 1 night in Jan 2026

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities
The check in was quick and easy with lovely staff. The room was clean, spacious and had everything we needed. The restaurant was amazing with great food and views. Happy hour before dinner was relaxing in the lounge area with lovely cocktails, a view and a piano player.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
What a great experience. Lovely old place, full of character and fabulous staff.
Stayed 1 night in Jan 2026

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, amenities
Room image was misleading and looked at their tin roof. The amenities were old and needed a new iron. The wait staff were rude. Will not stay again. Disappointed as last year it was amazing.
View from the window.
Stayed 1 night in Dec 2025

8/10 Good

Sariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
Friendly staff Eric giving all the information it need to make stay extra lovely
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness
M wife and I had a very restful two nights and loved the history of the hotel. We plan to return for the Christmas in July event in 2026.
Stayed 2 nights in Dec 2025

8/10 Good

Maryanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spacious and comfortable room, spa bath was great, great restaurant with amazing views, the views from our room if the mountain was also great. Everything we needed was there onsite.
Stayed 4 nights in Nov 2025

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, the location is great, particularly the view from the dining room and patio.
Stayed 2 nights in Nov 2025

6/10 Okay

Michael

Liked: Staff & service
Room was clean but everything in the hotel is faded and worn. They are trading on the views given from some rooms and dining area. A lift is definitely required as the stairs are steep and narrow. Breakfast was adequate but the hot options needed to be microwaved as they were nearly cold. Would not stay again. Except for the view a standard motel has better rooms.
Stayed 2 nights in Nov 2025

6/10 Okay

Mario

Travelled with partner
Liked: Cleanliness, amenities
The initial room was unsatisfactory. The power point in the bathroom was faulty - any item plugged in was loose thus posed a danger, the air con was poorly placed as it directed air over the bed, there were no flyscreens on the windows so if opened let in insects, and the TV exhibited problems even the staff couldn't figure out. I asked for another room and we were moved to that room which was better. The staff were courteous and helpful and the dinner at the Jamieson was very good. The Friday night entertainment - piano in the bar - was very enjoyable as well.
Stayed 3 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly service.
Stayed 1 night in Nov 2025

10/10 Excellent

Vijaya

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Nice Place to stay, nice big rooms and Staff were very welcoming. Wish we had more time to explore the area.
Stayed 1 night in Nov 2025

6/10 Okay

STEPHEN

Stayed 4 nights in Nov 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay with magnificent views. Staff were courteous and helpful and the room clean and spacious.
Sunset view from our balcony.
Stayed 3 nights in Nov 2025

10/10 Excellent

Zoe

Stayed 1 night in Nov 2025

10/10 Excellent

avi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Nov 2025

10/10 Excellent

ellen

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Great staff. Excelled and wine snd music
Stayed 3 nights in Oct 2025

8/10 Good

Sandra, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and adjoining bathroom were both spacious and clean, with a comfortable bed. The restaurant was lovely with a beautiful view of the Blue Mountains, although, the picture windows could do with a clean. The breakfast was wonderful, with grab and go options, as well as order from the menu hot meal options, both sweet and savoury. We had dinner once, in the dining room, and the meal was beautiful. It was a fine dining experience, but casual dress was acceptable. The hotel has old world charm, and is quite lovely. The floorboards do have a bit to say, so I'm not sure how much noise the rooms downstairs would hear? You do hear residual noises from doors closing, but otherwise, it's a very quiet hotel, within walking distance from Katoomba train station and the main shopping precinct. The hop on/off bus was a fabulous way to see the Blue Mtns if you don't have a car. We would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

luciana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest hotel I have ever stayed at The view was brilliant and food excellent in taste and execution
Stayed 3 nights in Oct 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, amenities
Very clean but dated, toilet and door lock finicky. Had to remove the toilet tank lid and reposition to allow it to flush.
Stayed 1 night in Oct 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful relaxed stay. Spacious and quiet rooms with beautiful. Views. Convenient location.
Stayed 3 nights in Oct 2025