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Radisson Bogota Metrotel

4.0 star property

Photo gallery for Radisson Bogota Metrotel

Lounge
Property video
Suite, 1 King Bed, Non Smoking
Lobby
Premium Room, 3 Single Beds, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking included

Explore the area

Map
Calle 74, No.13-27, Bogotá, Distrito Capital, 110221
  • Andino Shopping Center
    ‪11 min walk‬
  • Movistar Arena
    ‪4 min drive‬
  • 93 Park
    ‪5 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Select Comfort beds, free minibar items, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Non Smoking

Premium Room, 2 Single Beds, Non Smoking

Premium Room, 2 Single Beds, Non Smoking

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Select Comfort beds, free minibar items, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Select Comfort beds, free minibar items, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Select Comfort beds, free minibar items, in-room safe, desk

Business Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Select Comfort beds, free minibar items, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed

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About the area

Bogotá

Located in Bogotá (Chapinero), Radisson Bogota Metrotel is within a 10-minute walk of National Theater Fanny Mikey and Atlantis Plaza Shopping Mall. .This spa hotel is 0.9 mi (1.4 km) from El Retiro Shopping Centre and 1.7 mi (2.7 km) from Andino Shopping Center.

What's nearby

  • Atlantis Plaza Shopping Mall - 8 min walk - 0.7 km
  • Andino Shopping Center - 11 min walk - 1.0 km
  • El Retiro Shopping Centre - 11 min walk - 1.0 km
  • Movistar Arena - 4 min drive - 2.9 km
  • 93 Park - 5 min drive - 2.9 km

Getting around

  • Estación Usaquén Station - 13 min drive
  • La Sabana de Bogotá Station - 22 min drive
  • El Dorado Intl. Airport (BOG) - 33 min drive

Restaurants

  • ‪Doña Pizza - ‬3 min walk
  • ‪Restaurante Bar Sahara - ‬1 min walk
  • ‪Valetto Cafe - ‬2 min walk
  • ‪Pika Pizza - ‬2 min walk
  • ‪Bocaditos 100 - Restaurante Cerveceria - ‬3 min walk

About this property

Radisson Bogota Metrotel

Hotel with a full-service spa, a quick walk to National Theater Fanny Mikey
Radisson Bogota Metrotel offers 330 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature Select Comfort mattresses. 29-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Bogotá hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 330 guestrooms featuring minibars (stocked with some free items) and flat-screen televisions. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 1 km.
Enjoy international cuisine at Terraza, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bogotá? This hotel has 5974 square feet (555 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. An additional breakfast (subject to charges) is served daily.
Terraza - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 1 km
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Terraza

Things to do

  • 24-hour gym
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (5,974 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • In-room massages
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 29-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 8:00 PM to 8:00 PM

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 65000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metrotel RoyalPark
Hotel Metrotel 74 Bogotá
RoyalPark Metrotel Bogota
RoyalPark Metrotel Hotel
RoyalPark Metrotel Hotel Bogota
Metrotel Royalpark Bogota
NH Bogotá Metrotel Royal Hotel Bogota
NH Bogotá Metrotel Royal Hotel
NH Bogotá Metrotel Royal Bogota
Metrotel 74
Hotel Metrotel 74
Radisson Bogota Metrotel Hotel
Radisson Bogota Metrotel Bogotá
Radisson Bogota Metrotel Hotel Bogotá

Radisson Bogota Metrotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was smooth and pleasant. Front desk agent is really kind and attentive. I am happy with it.
Stayed 1 night in Mar 2025

8/10 Good

Amilcar, San Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent But the only problem was didnt have A/C and the bed was very hard.
Stayed 3 nights in Mar 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cozy place with a great location and guaranteed safety. STEPHANIE was great at the check in and always willing to accommodate us. I would recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centric hotel, close to everything for Tourist in Bogota.
Stayed 3 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel, it was quiet at night contrary to zona rosa where I ussualy stay. The room was very clean, great staff and the included breakfast buffet was great. Will stay here again on my next trip to Bogota.
Stayed 2 nights in Mar 2025

8/10 Good

Denys

Travelled with partner
Liked: Cleanliness, staff & service
Muy buena comida, sin embargo por todas las obras que esta realizando es muy dificil movilizar se en automóvil
Stayed 3 nights in Feb 2025

8/10 Good

Blanca, Longview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Diego Alejandro

Stayed 2 nights in Mar 2025

4/10 Poor

Jose Javier

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Giselle

Stayed 3 nights in Feb 2025

8/10 Good

GIANLUCA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 3 nights in Dec 2024

2/10 Terrible

tyrone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room given to me was next to a disco. I complained after i checked into room. Management had no other rooms to offer me. I have to go to another hotel. I originally booked for six days and they only refunded me for four.
Stayed 6 nights in Feb 2025

10/10 Excellent

SHEETAL

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality staff and service excellent and reasonable prices, cleanness Restaurants food is delicious, transportation is available always inside property
Stayed 3 nights in Feb 2025

8/10 Good

Andrew

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good hotel in the right area

Good hotel with nice breakfast. Overall service was good especially at the breakfast. Breakfast was amazing some days, and other days perhaps a tad more unremarkable. Overall a nice stay with lots of security always at the front door. Two issues. One the walls between rooms do seem to be a tad thin. I could hear business calls next to me at 8AM on weekdays and he seriously wasn’t even raising his voice. Two, numerous times no one was at front desk and the great security staff at the front door had to alert them in back to come out. I expect someone to always be in front at this level of hotel.
Stayed 4 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Luz

Liked: Staff & service

Okay, but expect more

The hotel it self needs updated & should key guest knuu it w prior to booking . It is one of the oldest hotel in Bogota. I was there for 8 days. And had to change room : times . Came back to the room after being out & the bed was dish . Water came in through smoke detectors & living room window was water also coming in. The staff was very helpful & professional. But it’s not their fault if conditions. Also the Restuarant on yge 11th floor was close as well. Stated they renovated, but it should be noted. As well as NO AC. The breakfast was good. Also the last room that we were given was so loud & dogs barking all night from who knows where. Since it not a pet friendly place, wish it was . Cause a the new Hotels are & have AC
Stayed 8 nights in Feb 2025

10/10 Excellent

veronica

Stayed 3 nights in Feb 2025

8/10 Good

Sebastijan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Feb 2025

4/10 Poor

EDUARDO R.

Stayed 3 nights in Feb 2025

6/10 Okay

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
I had to take a Shower with cold water
Stayed 1 night in Feb 2025

2/10 Terrible

pierre

Stayed 3 nights in Feb 2025

10/10 Excellent

Nguyen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Feb 2025

8/10 Good

ALCEDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the experience was very pleasant. The staff were friendly and helpful. The only thing I recommend to the front desk, was to inform guests at check in that they should call to request the front desk to send an employee to turn on the sauna and steam room in advance.
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service

Horrible Stay. 0 Stars. Avoid

I booked the hotel expecting top quality service. Usually that is the case with Radisson. Instead, I was confronted with constant issues. 1)Shower drain clogged; my feet were in puddles of water while showering. The photo attached is 10 minutes after using the shower. 2)No air conditioning or operable windows in the rooms. The weather was hot and the room temp was in the 80s, I could not sleep at all since the air in the room was hot and stuffy. 3)Wifi was bad. I tried multiple times to connect with the password, would not work. Then after getting help at the front desk, it still did not work well. Would constantly drop out. 4) Strange guest policy. They would not let my friend visit me since she did not have a normal Colombian ID card but from a different country. They claimed it was the law to have a Colombian ID and would not allow her to visit. I went to another hotel the next day and they checked us both in with no issues. I would definitely not stay here again and advise you not to either. For the price, you can find significantly much better places in Bogota.
Stayed 2 nights in Jan 2025