4/10 Poor
Ray
5 Jul 2025
Liked: Cleanliness
Disliked: Staff & service
We were quite disappointed with our experience at Alluvial. Our daughter has allergies, and although the service staff was kind and provided the information we needed, the timing of the meals was not ideal. We ordered standard menu items, including our daughter’s meal, and at that point there were only three other groups in the restaurant, with two more arriving after us.
However, all of their meals were served before ours. It took around 40 minutes for my wife’s and my meals to arrive, and an additional 10 minutes for our daughter’s. In total, there were just six groups dining. We also overheard another guest expressing concerns about delays with their room service.
For a five-star hotel, we had hoped for a smoother dining experience
Ray
Stayed 2 nights in Jul 2025