Located in Melbourne (Southbank), Oaks Melbourne Southbank Suites is within a 15-minute walk of Collins Street and Crown Casino. .This aparthotel is 0.7 mi (1.1 km) from Melbourne Convention and Exhibition Centre and 0.6 mi (1 km) from SEA LIFE Melbourne.
Aparthotel with a fitness center, a short walk to Collins Street
Oaks Melbourne Southbank Suites offers 124 accommodations with washers/dryers and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.
Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 124 guestrooms, featuring kitchens with refrigerators and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and microwaves.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and complimentary use of a nearby fitness facility.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Onsite parking available only on request
Covered parking on site (AUD 45 per night; includes in/out privileges)
Extended parking on site (AUD 35 per week)
Limited on-site parking
Family friendly
Children stay free (see details)
Kitchen
Cookware, dishware, and utensils
Dishwasher
Hob
Microwave
Oven
Refrigerator
Toaster
Bedrooms
Bedroom
Bedsheets provided
Rollaway/extra bed: AUD 59 per night
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Living spaces
Living room
Separate dining area
Separate sitting area
Entertainment
LCD TV with cable channels
Laundry
Dry cleaning/laundry service
Laundry facilities
Washer/dryer
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
24-hour front desk
Housekeeping (daily)
Iron/ironing board
Luggage storage
Multilingual staff
Phone
Safe at front desk
Location highlights
In an entertainment district
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
1 building
124 units
37 floors
Built in 2016
Double-glazed windows
Recycling
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Covered self parking fee: AUD 45 per night (in/out privileges)
Extended parking fee: AUD 35 per week
Crib (infant bed) fee: AUD 20 per night
Rollaway bed fee: AUD 59.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 869 out of 1752 reviews
10 - Excellent
869
Rating 8 - Good. 661 out of 1752 reviews
8 - Good
661
Rating 6 - Okay. 139 out of 1752 reviews
6 - Okay
139
Rating 4 - Poor. 51 out of 1752 reviews
4 - Poor
51
Rating 2 - Terrible. 32 out of 1752 reviews
2 - Terrible
32
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Jason
16 Jun 2025
Liked: Cleanliness, room comfort
Was exactly what we needed and expected for a 1 night stay to attend an event
Room is clean and tidy. Kitchen utensils could be improve as the pots and pans teflon coating was worn out and not safe to use. Housekeeping could do better with better training. Bin was clear out but not the waste left next to it. This happened twice.
Choong Wah
Stayed 6 nights in Jun 2025
8/10 Good
Kate
Travelled with group
31 May 2025
Liked: Cleanliness, room comfort
Excellent location; comfy rooms/apartment; bathroom quite small
Checked in around midnight on Sunday 18May and totally appreciated the efficient, attentive service of the young man on duty - particularly the help with the safe parking system.
Rooms are comfortable, practical and clean - love having the washer/dryer.
The central location suits our appointments.
This is our second stay, and will be back.
Location is great. Walking distance to everything.
Cleanliness and maintenance could be better. Room WiFi never worked but there was a general hotel WiFi I could use. Staff had made a point to highlight specific room WiFi on check in but then dismissed it when mine didn’t work. Carpet had quite a few large stains and again staff was not concerned when I reported it.
Washer and dryer worked very well, which was quite convenient. Bed was comfortable but there is no air conditioning in the bedroom itself, just a wall mounted oscillating fan that was a far less desirable option.
Might stay again if price was right but I imagine there are better options.
The staff were the best part. One of the women was basically psychic, able to come up with every solution and even anticipate my concerns and proactively provide her help. Her name was Sakshi I believe and she truly stole the show and made my trip. Thanj you!
Juan
Stayed 2 nights in May 2025
10/10 Excellent
Verified traveller
4 May 2025
Liked: Cleanliness, room comfort
Great place for exploring Melbourne
The hotel is in the walking distance to CBD and major attractions on the Southbank. The room was very well equipped.
We definitely recommend this place.
Is in a good location on Southbank, which is an easy walk over several bridges into the city. Very close to supermarket restaurants bars and the art. Rooms have all you need. Would recommend and stay again.
Hannah
Stayed 7 nights in Apr 2025
10/10 Excellent
Carl
Business traveller
13 Apr 2025
Liked: Cleanliness, room comfort
Carl
Stayed 2 nights in Apr 2025
10/10 Excellent
Marnie
Travelled with family and small children, Travelled with group
Great location, great price and the staff were very good. The apartment was clean and had everything we needed.
Marnie
Stayed 1 night in Apr 2025
6/10 Okay
James
Travelled with group
23 Mar 2025
Property (the apartment) was quite noisy - the windows provided minimal noise reduction to the street noises outside and were somewhat drafty - no doubt a reflection on cheap materials by the builder. Wifi was terrible, and phone coverage with Telstra non existent away from the room balcony. Otherwise fine.
James
Stayed 3 nights in Mar 2025
4/10 Poor
Mark
Travelled with group
21 Mar 2025
Liked: Cleanliness
Disliked: Room comfort
Unbelievable
Two bedroom room, 3 staying
Only 1 aircon in apartment, meant bedrooms were very hot at night with doors closed.
Room rate was over 5 times normal because Grand Prix was running.
It was price gauging and absolutely extraordinary for a not so nice two bedroom apartment
I travel 26 weeks a year to a number of countries. I will never stay here again
The apartment was a great spot for us to access the Moomba festival, Southbank & Flinders St Station. It was a lot smaller than I expected- with only one couch for 4 people. The ensuite was very small and to get in to the shower was a feat in itself due to the door configuration. When the room is booked for more than 3 days additional cleaning supplies should be provided- one sachet of dish liquid was insufficient.
Lisa
Stayed 5 nights in Mar 2025
8/10 Good
Cassie
Travelled with family
12 Mar 2025
Liked: Property conditions & facilities
Great location walking distance to restaurants and waterfront
Cassie
Stayed 2 nights in Mar 2025
8/10 Good
ROSALYN
9 Mar 2025
ROSALYN
Stayed 1 night in Mar 2025
8/10 Good
NIKOLCE
7 Mar 2025
Room had an awful smell
NIKOLCE
Stayed 1 night in Mar 2025
10/10 Excellent
Verified traveller
6 Mar 2025
Liked: Cleanliness, room comfort
Location!
Wonderful stay. Great location for access to trains, trams, river and CBD. Amenities for breakfast needs was good.