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University Plaza Hotel and Convention Center Springfield

3.5 star property

Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby sitting area
Lobby
Terrace/patio
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk

Explore the area

View map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Place, Springfield Expo Center
    ‪3 min walk‬
  • Place, Hammons Field
    ‪6 min walk‬
  • Place, Missouri State University
    ‪6 min walk‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area

Executive Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(10 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside (Expedia)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(52 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(21 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Springfield

A stay at University Plaza Hotel and Convention Center Springfield places you in the heart of Springfield, just a 5-minute walk from Missouri State University and within a 5-minute drive of Mercy Hospital Springfield. .This hotel is 2.6 mi (4.2 km) from Bass Pro Shops Outdoor World and 2.7 mi (4.3 km) from Wonders of Wildlife Museum & Aquarium.

What's nearby

  • Springfield Expo Center - 3 min walk - 0.3 km
  • Hammons Field - 6 min walk - 0.6 km
  • Missouri State University - 6 min walk - 0.6 km
  • Bass Pro Shops Outdoor World - 5 min drive - 3.6 km
  • Wonders of Wildlife Museum & Aquarium - 5 min drive - 3.6 km

Getting around

  • Springfield-Branson National Airport (SGF) - 13 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪University Plaza Hotel & Convention Center - ‬2 min walk
  • ‪Steak 'n Shake - ‬8 min walk

About this property

University Plaza Hotel and Convention Center Springfield

Hotel with a seasonal outdoor pool, a short walk to Missouri State University
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 267 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Stop by Terrace Grille for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Springfield? This hotel has 39000 square feet (3623 square meters) of space consisting of a conference center and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (39,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

Reviews

University Plaza Hotel and Convention Center Springfield Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 525 out of 1246 reviews
Rating 8 - Good. 320 out of 1246 reviews
Rating 6 - Okay. 195 out of 1246 reviews
Rating 4 - Poor. 111 out of 1246 reviews
Rating 2 - Terrible. 95 out of 1246 reviews

Reviews

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

Could not get a room until 4:30 pm and had to take any room as the room we booked would not be ready for at least another hour they said. Lots of people waiting on rooms and staff was short w customers. Some even cancelled reservations booked a new room while waiting The bed sunk to the middle like a V. Stains on the floor in multiple spots. Bath tub was clogged and had to use the hanger to help water down so I could shower after my wife. Over all very poor upkeep on this property
Stayed 1 night in Jun 2025

8/10 Good

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, staff was friendly, and location was ideal.
Stayed 1 night in Jun 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator doors could use some repairs but everything else was functioning properly. Comfortable and clean room close to downtown Springfield. Worth the stop.
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property recently added a $13 a night parking fee. Except they don’t take your vehicle information or even ask if you are parking a vehicle. They just assume you are and you pay the fee. Without taking my vehicle information I am at a loss as to what I am paying for. You have no way of knowing which vehicle belongs to a guest, and which doesn’t. So your parking lot is essentially open to the public, but I am the only one paying as a guest? No thank you. The hotel restaurant was also closed the entire time I stayed, which meant their advertisement of room service wasn’t an option. Since my booking included $15 in in room drink expenses, I couldn’t use that added perk. Over all not a pleasant stay, would not recommend.
Stayed 3 nights in Jun 2025

8/10 Good

Beverly

Stayed 2 nights in Jun 2025

8/10 Good

Douglas

Business traveller, Travelled with partner
Liked: Cleanliness
I liked the facilities in general but there was no phone charging available in the rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Antonio

Travelled with family
It was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room very beautiful hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Rhonda

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
We booked two nights with a king bed and pullout couch. My adult son had intentions of giving me the bed, and he would sleep on the couch. The mattress was almost a foot too short all the way around and was literally falling apart. For the 3 hours he got to sleep, my son slept in the chair. We tried to call the service desk to report it, but guess what, our phone didn't work. The only thing good about our stay was the breakfast we ate. $15 each. We'll never stay there again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Brandon

Travelled with family and small children
Disliked: Cleanliness
I’m requesting for a refund my room had feces coming from the bathroom ceiling and it got all over the floor me and my kids so nasty
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rooms

great hotel. checked in really late, the front desk clerk was so friendly. had issues with getting us a room and she went above and beyond to get us in rooms. great breakfast buffet also. nice rooms
Stayed 1 night in Jun 2025

8/10 Good

Kristin

Travelled with family
Liked: Staff & service, room comfort

Good option, not a great option

Hotel is good for the price. Good location to downtown and MO State. Carpet was stained in lots of places and room smelled smoky to me, hence the downgrade.
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Clean and nice friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Taylor

Travelled with family
Liked: Amenities, property conditions & facilities
Could be cleaned more but enjoyed the stay overall.
Stayed 2 nights in Jun 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location near the Springfield Cardinals.

One of the cleaning people whose name is Margaret was very sweet if we needed anything. The staff in the dining room were very helpful and friendly also. Other than a few minor things my stay at your hotel was good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Baylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Stayed 1 night in Jun 2025

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Stayed 1 night in Jun 2025