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University Plaza Hotel and Convention Center Springfield

3.5 star property

Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby sitting area
Terrace/patio
Property amenity
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

View map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Springfield Expo Center
    ‪3 min walk‬
  • Hammons Field
    ‪6 min walk‬
  • Missouri State University
    ‪6 min walk‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area

Executive Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(10 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside (Expedia)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(50 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(21 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Springfield

A stay at University Plaza Hotel and Convention Center Springfield places you in the heart of Springfield, just a 5-minute walk from Missouri State University and within a 5-minute drive of Mercy Hospital Springfield. .This hotel is 2.6 mi (4.2 km) from Bass Pro Shops Outdoor World and 2.7 mi (4.3 km) from Wonders of Wildlife Museum & Aquarium.

What's nearby

  • Springfield Expo Center - 3 min walk - 0.3 km
  • Hammons Field - 6 min walk - 0.6 km
  • Missouri State University - 6 min walk - 0.6 km
  • Bass Pro Shops Outdoor World - 5 min drive - 3.6 km
  • Wonders of Wildlife Museum & Aquarium - 5 min drive - 3.6 km

Getting around

  • Springfield-Branson National Airport (SGF) - 13 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Mix Ultralounge - ‬9 min walk
  • ‪The Flea - ‬11 min walk
  • Wendy's

About this property

University Plaza Hotel and Convention Center Springfield

Hotel with an indoor pool, a short walk to Missouri State University
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 267 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a 24-hour fitness center. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Stop by Terrace Grille for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Springfield? This hotel has 39000 square feet (3623 square meters) of space consisting of a conference center and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (39,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 504 out of 1220 reviews
Rating 8 - Good. 316 out of 1220 reviews
Rating 6 - Okay. 198 out of 1220 reviews
Rating 4 - Poor. 110 out of 1220 reviews
Rating 2 - Terrible. 92 out of 1220 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Patty

Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

10/10 Excellent

Dorothy, MONTROSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant experience for me and my family.
Stayed 3 nights in May 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service
I really enjoyed the lobby area and the out door fire pit with music. My room was clean, but needed some fixing. The curtains were too long and bunched at the bottom and were dragging on the floor. The bottom of the bathroom door was warped like it was wet at some point. The popcorn ceiling looked patched in places. The service was good and the hallways and stairwell were clean.
Stayed 2 nights in May 2025

10/10 Excellent

Jifi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous and helpful.

10/10 Excellent

Jaimi

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the suite and the coffee shop. Everyone was very nice
Stayed 2 nights in Apr 2025

8/10 Good

Angela

Everything was good but maybe upgrade on the toilet paper!
Stayed 2 nights in May 2025

10/10 Excellent

Jifi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m would recommend this property during your visit to Missouri State University. The staff is friendly and helpful.

8/10 Good

Philip

Stayed 1 night in May 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jifi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at the property. We came for a college graduation. The staff was very friendly and helpful.
Stayed 2 nights in May 2025

4/10 Poor

Ray

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are really outdated and worn. The clocks, phones, lights and plug-ins need to be updated to accommodate electrical devices. No USB plugs in the rooms. The AC unit was very loud in the room and all of the smells from the restaurant below filtered into the room as soon as breakfast was being made. Time for a make-over.
Stayed 1 night in May 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

10/10 Excellent

Jacqueline M.

Stayed 1 night in May 2025

2/10 Terrible

Jeffrey

Stayed 2 nights in May 2025

2/10 Terrible

Anglea

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and they weren’t prepared for our convention
Stayed 3 nights in Apr 2025

10/10 Excellent

Tina

Stayed 3 nights in May 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for an affordable price. Clean rooms.
Stayed 1 night in May 2025

10/10 Excellent

Larry

Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline M.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet, maid forgot towels, but they were delivered quickly. Good bed.
Stayed 3 nights in May 2025

8/10 Good

Terry

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was conveniently located for places I had to go.
Stayed 1 night in Apr 2025

4/10 Poor

Cody

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not ready to check in at 5:30 with no estimate for how long and no amenity was offered for the lack of readiness
Stayed 1 night in May 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great place to stay.

I stay here often, I have never seen a dirty hotel. I do wish all hotels would go back to everyday room service, this one has not yet.
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay Downtown.

Clean, Welcoming and comfortable. I was here for business and had a nice stay. It was quiet, the room was clean, everything I needed was there. The staff was very friendly and even let me leave my vehicle there for a few extra hours after checking out. I will certainly stay here again.
Stayed 2 nights in May 2025