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Grand Hotel Francais - ex. Best Western

3.0 star property

Photo gallery for Grand Hotel Francais - ex. Best Western

Front of property
Comfort Room, Mobility Accessible, Ground Floor | Floor plan
Lounge
Lounge
Comfort with 1 double bed, non-smoking | Living area

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Rue Sainte-Catherine
    ‪3 min walk‬
  • Grand Theatre of Bordeaux
    ‪5 min walk‬
  • Place de la Bourse
    ‪8 min walk‬
  • Bordeaux (BOD-Merignac)
    ‪13 min drive‬

Room options

View all photos for Superior Room, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor | Floor plan

Comfort Room, Mobility Accessible, Ground Floor

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Best Western Premier Hotel Bayonne Etche Ona - Bordeaux

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.5 out of 5, Wonderful, (843)
The price is NZ$328
for 1 room
includes taxes & fees
14 Aug - 15 Aug
Best Western Premier Hotel Bayonne Etche Ona - Bordeaux

About the area

Bordeaux

With a stay at Grand Hotel Francais - ex. Best Western, you'll be centrally located in Bordeaux, a 1-minute drive from Rue Sainte-Catherine and 6 minutes from Cité du Vin. .This eco-certified hotel is 0.1 mi (0.1 km) from Les Grands Hommes and 0.3 mi (0.5 km) from Place de la Comédie.

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.3 km
  • Grand Theatre of Bordeaux - 5 min walk - 0.4 km
  • Bordeaux Cathedral - 5 min walk - 0.4 km
  • Place de la Bourse - 8 min walk - 0.7 km
  • Place des Quinconces - 8 min walk - 0.7 km

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪Le Grand Café - ‬2 min walk
  • ‪Bistro Montesquieu - ‬2 min walk
  • ‪Quick - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪L'Alchimiste - ‬2 min walk

About this property

Grand Hotel Francais - ex. Best Western

Eco-certified hotel with a 24-hour front desk and a bar
Grand Hotel Francais - ex. Best Western offers 35 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 35 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Grand Hotel Francais - ex. Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 502 out of 904 reviews
Rating 8 - Good. 316 out of 904 reviews
Rating 6 - Okay. 63 out of 904 reviews
Rating 4 - Poor. 16 out of 904 reviews
Rating 2 - Terrible. 7 out of 904 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Comfortable stay for a business trip, staff friendly and very help full.
Stayed 1 night in Apr 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This truly is a grand old hotel. Peaceful. Staff are wonderful. Warm & very helpful. Breakfast very limited selection. Go out for breakfast. Good cafes easy walking distance. WIFI lousy. Unreliable. Get a travel pack & do all email on your phone.
Stayed 7 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

gerard

Liked: Cleanliness, staff & service

Start was poor, but good recovery

I would say that our stay was ok. The staff were wonderful and accommodating However, I booked a room with the understanding that it was a queen/ king bed. It was a double. The room tiny, and I really think was not represented well on the website. It would have been perfect if I was by myself and staying for a couple of days. We were two and staying for 3 nights. I had prepaid to get the “deal” of 170€ We had another couple with us and they had a budget so we decided to stay at the same hotel in a similar room to them. I was quite annoyed when I went to reception after the first sleepless night and I said it was unacceptable. The lady at the front desk sprung into action and got me a different much bigger room with a kind bed. We weee all moved in by 9am. It cost 30€ bt was worth it One thing I would recommend is…like most hotels I’ve stayed in in Bordeaux…put a Nespresso maker in the room and maybe a couple of canales. Again, staff were top notch and the hotel could be good with a couple of upgrades. Be careful when booking and check the bed size
Stayed 3 nights in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel worked very well for us during our stay in Bordeaux
Stayed 5 nights in Apr 2025

8/10 Good

Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a very convenient area. It is small and the staff are very friendly and helpful. Breskfasts are very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect. Location, food, bar, personnel. BOOK IT!

Stayed 2 nights in Mar 2025

10/10 Excellent

SHIRLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Friendly and helpful staff. Very comfy bed. Fresh breakfast choices. Would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Walter, APO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this centrally located hotel. The hotel is located in a pedestrian area close to great shopping, dining, public transportation options are within a short walk. Staff was friendly, caring and helpful. Special thanks to Malika, who was very caring and helpful. Parking is available close by although it is a tight one. Overall, we enjoyed our stay and recommend highly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the best location, walking only part of Bordeaux so super quiet but just a 2 minute walk from a large square where you can catch a taxi. Very clean, well maintained rooms, maybe a little small
Stayed 1 night in Mar 2025

10/10 Excellent

Rosalind

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is really beautiful outside. We booked last minute and could not complain. Staff were nice too and great location for going out
Stayed 1 night in Nov 2024

10/10 Excellent

christopher

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very friendly with our dog. Well done
Stayed 2 nights in Mar 2025

10/10 Excellent

Levi

Stayed 1 night in Mar 2025

6/10 Okay

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driving up and unloading by the front door was difficult. A nice location. Excellent staff, very helpful. The breakfast was nice but unfortunately not included. Our room faced a tiny courtyard. The room design was Spartan and plasticky. No shelf in the shower for any of your shampoos, etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stefan, Providence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Staff was great and always attentive. The bar was absolutely outstanding mixology spot.
Stayed 3 nights in Jan 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Fabulous staff and bartender! Would definitely stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Harvey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for sight seeing and very comfy rooms

Small hotel, great friendly service with a good breakfast. Small hotel in the middle of Bordeaux, walking distance from all. They arranged a daily taxi for us as being in that part of the city, It is hard to get an uber. Would definitely stay agian.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, service and rooms!

Friendly and helpful staff, excellent room, clean, safe area. Lobby bar has cool vibe. Hotel is in excellent location with plenty of restaurants & shopping close by. The streets of Bordeaux are very small, many closed off to traffic. Local building are very old but well kept. I felt safe and people & families were walking about. Taxi to train station was on $6.50.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 3 nights in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Extremely convenient situation right in the centre of things. Very quiet and relaxing, lovely bar and excellent breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

marc moshe

Liked: Amenities, property conditions & facilities
Very central clean and welcoming
Stayed 1 night in Oct 2024

8/10 Good

Lev

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very cozy bar with Excellent drinks. Location is perfect.
Stayed 2 nights in Oct 2024

6/10 Okay

Virginia

Stayed 2 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower cubicles are way too small.

Thé hotel service js good and the hotel condition is good. If you are a larger person you will need to breathe in or inhale to be able to close the shower door. I’m not especially large but I had to do this .
Stayed 1 night in Oct 2024