During my stay, I was informed by the hotel that the only guest benefit available to me was breakfast, due to the fact that dinner was not provided. Unfortunately, I did not have an appetite in the morning, so this benefit was not useful for me.
The main reason I was hoping to use the guest benefits was access to the observation deck, which was not available. This was disappointing, as it was an important part of my plans for the day.
While the room itself was fine, the very limited guest benefits and lack of flexibility significantly affected my overall experience. Clearer information and more balanced alternatives for guests would be appreciated.