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DoubleTree by Hilton Boston - Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton Boston - Downtown

Exterior
Exterior
Lobby
Breakfast, lunch, dinner served; American cuisine
Deluxe Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View map
821 Washington Street, Boston, MA, 02111
  • Boston Common
    ‪10 min walk‬
  • Copley Square
    ‪15 min walk‬
  • TD Garden
    ‪3 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, City View

9.6 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View

Room, City View

Room, City View

8.0 out of 10
Very good
(9 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

King Room, 1 King Bed

9.0 out of 10
Wonderful
(75 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Bathroom shower

Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

8.8 out of 10
Excellent
(65 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Meeting facility

Hilton Boston Park Plaza

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 3,153 reviews
The price is NZ$507
includes taxes & fees
21 Sept - 22 Sept
Hilton Boston Park Plaza

About the area

Boston

Located in Boston (Bay Village), DoubleTree by Hilton Boston - Downtown is within a 15-minute walk of Boston Common and Newbury Street. .This hotel is 0.8 mi (1.2 km) from Copley Place and 0.9 mi (1.5 km) from Copley Square.

What's nearby

  • Boston Common - 10 min walk - 0.8 km
  • Copley Square - 15 min walk - 1.3 km
  • Faneuil Hall Marketplace - 19 min walk - 1.6 km
  • New England Aquarium - 19 min walk - 1.7 km
  • TD Garden - 3 min drive - 2.9 km

Getting around

  • Tufts Medical Center Station - 1 min walk
  • South Station - 13 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪Royale Boston - ‬4 min walk
  • ‪Wisteria Restaurant - ‬1 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Rock & Rye - ‬4 min walk

About this property

DoubleTree by Hilton Boston - Downtown

Hotel with a restaurant, near Boston Common
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 267 guestrooms featuring flat-screen televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Enjoy American cuisine at Wisteria, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 3 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Stayed 4 nights in Jun 2025

10/10 Excellent

Kaelyn

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay very clean!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

HongLe

Stayed 1 night in Jun 2025

10/10 Excellent

samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with the T station super close to the hotel. Hotel was welcoming and took care of all our needs and requests. Great customer service. Clean, spacious room. Please note you are next to the ymca childcare center but didn’t bother us but you will hear the daycare center outside.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stars
Stayed 1 night in Jun 2025

10/10 Excellent

Nawraj

Stayed 1 night in Jun 2025

6/10 Okay

Bradford

Travelled with family
Na
Stayed 2 nights in Jun 2025

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Clean, simple and convenient. Comfortable room. Dining is primarily offsite. Shuttle to DEN was easy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great for a night away in Boston. Check was seamless and the staff was very nice.
Stayed 1 night in May 2025

2/10 Terrible

Umut

Disliked: Cleanliness, staff & service, property conditions & facilities
They double charged me and there is no way of reaching this hotel via email. I have to spent money to call. Horrible. This is cheating. I will make sure to use social media to tell how expedia and Hilton overcharge and they are both unreachable.
Stayed 1 night in May 2025

10/10 Excellent

Aline

Stayed 3 nights in May 2025

8/10 Good

Denise

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My only disappointment was I was charged $79 for valet parking and the vehicle wasn’t valet parked. It stayed where we put it. Also charged for an oversized vehicle because we had a truck, but we were parked in a regular size spot. Seemed very excessive.
Stayed 1 night in May 2025

10/10 Excellent

Edita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Easy to access and very walkable. Excellent customer service. Highly recommended.
Stayed 1 night in May 2025

10/10 Excellent

Juan

Stayed 1 night in May 2025

10/10 Excellent

Rabia

Stayed 2 nights in May 2025

8/10 Good

Joellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in May 2025

8/10 Good

Michael

Stayed 4 nights in May 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service
Staff very friendly and helpful, Parking Valet was great I think his name was Cuso. Room had worn carpet and crack in bathroom sink, so I let front desk staff know. Beds super comfortable. Thanks
Stayed 1 night in May 2025

10/10 Excellent

Fran

Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Gray

Stayed 2 nights in May 2025

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Shannon, Dorval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, I enjoyed the selection of Crabtree body wash, shampoo, conditioner and body lotion. The bed was comfy. My only complaint would be the street noise coming through the thin windows late at night. While busy downtown noise is highly expected, I would also expect a hotel to have some sort of sound-proofing to their windows facing the intersection.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025