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Embassy Suites by Hilton Boston Waltham

3.5 star property

Photo gallery for Embassy Suites by Hilton Boston Waltham

Restaurant
Suite, 1 King Bed, Non Smoking (Governor's)
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Pool

Explore the area

Map
550 Winter Street, Waltham, MA, 02451
  • Brandeis University
    ‪4 min drive‬
  • Harvard University
    ‪14 min drive‬
  • Boston College
    ‪15 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Bathtub

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Lobby

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay films

Superior Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 2 Double Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

  • 39 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

Indoor pool

Hampton Inn & Suites Boston/Waltham

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1209)
The price is NZ$272
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Hampton Inn & Suites Boston/Waltham

About the area

Waltham

When you stay at Embassy Suites by Hilton Boston Waltham in Waltham, you'll be in the business district, within a 15-minute drive of Harvard University and Harvard Square. .This hotel is 10.2 mi (16.4 km) from Boston University and 10.5 mi (16.9 km) from Massachusetts Institute of Technology.

What's nearby

  • Brandeis University - 4 min drive - 3.9 km
  • Boston Children's at Waltham - 5 min drive - 5.0 km
  • Bentley College - 8 min drive - 6.7 km
  • Harvard University - 14 min drive - 14.4 km
  • Boston College - 15 min drive - 13.1 km

Getting around

  • Weston Kendal Green Station - 4 min drive
  • Woodland Station - 8 min drive
  • Logan International Airport (BOS) - 25 min drive

Restaurants

  • ‪Atrium Lounge - ‬1 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Panera Bread - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive
  • ‪B & F House of Pizza - ‬4 min drive

About this property

Embassy Suites by Hilton Boston Waltham

Hotel in Waltham with free breakfast and a 24-hour fitness center
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations are furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 275 guestrooms featuring refrigerators and Smart televisions. Digital programming and MP3 docking stations are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Grab a bite from the grocery/convenience store serving guests of Embassy Suites by Hilton Boston Waltham. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Waltham? This hotel has 1 square feet (0 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
Amuse Kitchen + Cocktails - This lobby lounge specializes in American cuisine and serves dinner only.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1 square foot of conference space
  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 (rates may vary)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 923 out of 1976 reviews
Rating 8 - Good. 421 out of 1976 reviews
Rating 6 - Okay. 303 out of 1976 reviews
Rating 4 - Poor. 167 out of 1976 reviews
Rating 2 - Terrible. 162 out of 1976 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Innocent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, easy parking nice elevator specially breakfast
Stayed 2 nights in Mar 2025

6/10 Okay

Kirsten

Stayed 1 night in Mar 2025

10/10 Excellent

Robbie Dearman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Linghui

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Mar 2025

2/10 Terrible

Olusiyan D

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived and checked in to our room, I found a dirty ladies under pants in the bathroom. I called the front desk to complain. Few minutes later a house keeping staff came and picked it up. Despite my complaint that the room was not properly cleaned, no manager approached me to discuss the issue with me or offer an apology. The second day, when we came back into the room from our event, I noticed that we were only given 0ne clean towel, I called the front desk to ask for more clean towels, I was told by the front desk staff that someone will bring the towels, unfortunately, no one brought any towels. After waiting for about few hours, I went downstairs to ask for the towels, only to be told that they ran out of towels because the hotel was too busy this weekend and one of the washing washing broke down. I would not recommend this property on a busy weekend.
Stayed 3 nights in Mar 2025

6/10 Okay

Chalice

Business traveller
Disliked: Cleanliness
Dirty towels and tub
Stayed 2 nights in Mar 2025

10/10 Excellent

Kok Siang, Metuchen

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Ara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good overall experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sonya Montaque

Liked: Staff & service, amenities, property conditions & facilities
Hilary the assistant manager was awesome, she was the first person I met when we arrived which was a bit earlier then excepted but she was able to get us in our room sooner with early check in. The room was clean and had all the amenities needed. We had to dine on site 2/3 nights of our stay, they really tried but there was a ton of guest for special events and so they did their best. Overall we enjoyed our stay. Until next time.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. Room was spacious. Very nice set up all around.
Stayed 2 nights in Mar 2025

4/10 Poor

Joseph

Travelled with family
The elevator service was terrible and slow
Stayed 1 night in Mar 2025

4/10 Poor

Robert

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not a Good Stay

We slept there 4 nights and our sheets were never changed. We had to go down to the front desk to get coffee cups and coffee twice. One morning the tub floor was slippery. Our room wasn’t well maintained but that wasn’t the reason for the rating. We have stayed in Waltham and in other Embassy Suites and been very pleased but not this time. That being said we talked to the manager who did give us some compensation.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend to stay

My wife and I love staying at Embassy suites and have been going there for the past 10 years around same time a year. This time around we notice there were furniture in the lobby and rooms that were old looking (outdated) and some damage that needed to be replaced. We also loved the breakfast and omelette bar and both of those were very disappointed this year, food was not really good and omelettes were also not good. The service at the front desk was great and friendly and overall enjoyed our stay besides what mentioned above.
Stayed 3 nights in Feb 2025

10/10 Excellent

Milkenson

Stayed 1 night in Mar 2025

8/10 Good

Claude

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

6/10 Okay

Scott, Enfield

Business traveller
Completed a survey when I arrived. One of the managers called to discuss my feedback. Did not receive the resolution I was told I would receive
Stayed 2 nights in Mar 2025

4/10 Poor

Meeshalana

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My room was dirty. There was hair in my shower on the first night I arrived, and I had not used the shower. The remainder of the days I stayed there, housekeeping did not clean my room properly. There was white residue left on the sink and drawer handles in the kitchen area. They did not replace my towels at the time of cleaning and there was more hair left in my shower. The Hotel Manager and front desk staff were nice and accommodating. However, the housekeeping cleaning expectations were horrible/unacceptable. Also, during breakfast they ran out of a lot of ingredients for the omelets. Also, they did not rotate between bacon and sausage, all they had was sausage the entire time. However, the Food Service Manager and staff were nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sami

Stayed 5 nights in Mar 2025

8/10 Good

Sandra, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families
Stayed 2 nights in Mar 2025

6/10 Okay

Linda

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything is great. But the hotel ran out of shower gel and could only provide soap. Maybe the bed sheets were not changed after the last guest used them, so they smelled bad.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Little noisy but there was an event going on, not really a complaint, couldn’t hear anything in the rooms. Staff was great and very welcoming and accommodating. Will definitely return.
Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Liked: Cleanliness
Stayed 2 nights in Nov 2024