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Hampton Inn & Suites Boston Crosstown Center

3.0 star property

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
Indoor pool
Blackout curtains, iron/ironing board, free cots/infant beds
Restaurant
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
811 Massachusetts Ave, Boston, MA, 02118
  • Place, Boston Medical Center
    ‪5 min walk‬
  • Place, Northeastern University
    ‪15 min walk‬
  • Place, Copley Square
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Restaurant

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • Bay view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Restaurant

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(98 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(108 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Boston

With a stay at Hampton Inn & Suites Boston Crosstown Center in Boston (South End), you'll be within a 5-minute drive of Copley Square and Boston Common. .This hotel is 1.9 mi (3 km) from Fenway Park and 2.1 mi (3.4 km) from Boston Convention and Exhibition Center.

What's nearby

  • Boston Medical Center - 5 min walk - 0.4 km
  • Northeastern University - 15 min walk - 1.3 km
  • The Shops at Prudential Center - 3 min drive - 1.8 km
  • Copley Place - 4 min drive - 2.1 km
  • Copley Square - 4 min drive - 3.2 km

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Jaho Coffee & Tea - ‬10 min walk
  • ‪El Barrio - ‬6 min walk
  • ‪Gary’s Pizza - ‬8 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

Clothing optional hotel with an indoor pool and free breakfast
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and coffee/tea makers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while video-game consoles and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, and housekeeping is provided on request.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
You can enjoy a meal at the restaurant serving the guests of Hampton Inn & Suites Boston Crosstown Center, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 30 per night)
  • Secured, covered extended parking on site (USD 30 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered extended parking fee: USD 30 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
Tax ID - 10432904004
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Clothing is optional at this property
Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 648 out of 1515 reviews
Rating 8 - Good. 407 out of 1515 reviews
Rating 6 - Okay. 223 out of 1515 reviews
Rating 4 - Poor. 101 out of 1515 reviews
Rating 2 - Terrible. 136 out of 1515 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alec

Liked: Cleanliness, amenities, property conditions & facilities
Room was great
Stayed 3 nights in Oct 2025

8/10 Good

Andrew

Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, well made up, Great breakfast and hospitality was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and very knowledgeable, with the expansion of one young lady. The location, the food, the atmosphere. I would definitely stay there again.
View from my 6th floor room.
Stayed 5 nights in Oct 2025

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Everyone was so friendly! We had a great time
Stayed 1 night in Oct 2025

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

8/10 Good

KEITH

Liked: Cleanliness, staff & service, amenities
Overall, the room was clean and the staff was pleasant. Sadly, and not solely the hotel's fault, the group of 20 or so homeless/druggies outside our window was off-putting and noisy. One walked right by the guards, took a photo of my wife, then ran out the front door. SHAME ON THE CITY OF BOSTON FOR ALLOWING THIS PROBLEM TO EXIST.
Stayed 1 night in Oct 2025

10/10 Excellent

Juliano

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Ryan Andrew

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
menu was great
Stayed 1 night in Oct 2025

6/10 Okay

Ahmad

Stayed 1 night in Oct 2025

6/10 Okay

Shannon, Triangle

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel in a terrible location. The staff were all very kind and accommodating. The rooms are large and very comfortable. The breakfast was decent. Unfortunately, the hotel's proximity to the hospital and major roads means that there is almost constant siren and horn commotion that no amount of white noise will drown out. They do provide complimentary ear plugs and a station on the TV just for soothing sounds, but that was not enough for a good night's sleep. The area around the hotel has a large vagrant population. To the hotel's credit they do have outside security officers and regular stops by the local police to help manage the problem.
Stayed 4 nights in Oct 2025

10/10 Excellent

Romney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and excellent accommodations
Stayed 4 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Orson Chan

Liked: Staff & service
The rooms, the staff, the shared spaces; all were fine. The problem was obviously the surrounding noise and homelessness/drug problems outside the control of the hotel itself. Could have used a little convenience store or something similar as there's no options in the area. The sound issue is a building issue that I'm sure is a huge expense...but something I would have appreciated a heads up on ahead of time.
Stayed 3 nights in Oct 2025

8/10 Good

Richard

Travelled with family
The only comment I have is the shower head in room 801 did not work. There has a handheld shower head which was awkward to handle while showering.
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Although my first night was difficult due to noise outside, the hotel staff were very accommodating and handled the situation with care and professionalism. I truly appreciate their efforts and am very satisfied with the overall service.
Stayed 2 nights in Oct 2025

8/10 Good

Maria, Ferndale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and easy access to parking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sonya

Stayed 2 nights in Oct 2025

2/10 Terrible

Linda

Travelled with partner
Disliked: Amenities, property conditions & facilities
Really bad area, all night noise of police and homeless people around the property Will never return to this place and will not recommend it to anyone
Stayed 3 nights in Oct 2025

8/10 Good

Alexander

Liked: Cleanliness
Disliked: Staff & service
Some unhelpful staff but overall a fine experience.
Stayed 2 nights in Oct 2025

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is definitely in need of a facelift. The snags in the carpet, wallpaper lifting at the seams, better shower, and a better selection of breakfast options (including coffee quality) are in need of serious improvement
Stayed 1 night in Oct 2025

6/10 Okay

Justin

Stayed 2 nights in Oct 2025