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Vale Resort

4.0 star property

Photo gallery for Vale Resort

Exterior
Exterior
Exterior
2 restaurants, breakfast served
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

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Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • Place, Llantrisant Castle
    ‪6 min drive‬
  • Place, The Royal Mint Experience
    ‪12 min drive‬
  • Place, St. Fagans National Museum of History
    ‪13 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Room - Balcony

Executive Room - Balcony

Executive Room - Balcony

8.6 out of 10
Excellent
(9 reviews)
  • 32 sq m
  • Golf view
  • Sleeps 3
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room - No Balcony

Executive Room - No Balcony

Executive Room - No Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Terrace/patio

Standard Double Room

9.2 out of 10
Wonderful
(41 reviews)
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Shower, free toiletries, hair dryer, towels

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Pontyclun

Located in Pontyclun, Vale Resort is within a 15-minute drive of Llantrisant Castle and The Royal Mint Experience. .This family-friendly hotel is 11.8 mi (19 km) from Principality Stadium and 12 mi (19.3 km) from Cardiff Castle.

What's nearby

  • Llantrisant Castle - 6 min drive - 3.7 km
  • St. Mary's Church St. Fagans - 11 min drive - 11.2 km
  • The Royal Mint Experience - 12 min drive - 9.5 km
  • St. Fagans National Museum of History - 13 min drive - 11.6 km
  • Castell Coch - 14 min drive - 13.7 km

Getting around

  • Pontyclun Station - 9 min drive
  • Cardiff International Airport (CWL) - 23 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪The Pipeworks - ‬8 min drive
  • ‪The Boars Head - ‬9 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Miskin Arms - ‬5 min drive

About this property

Vale Resort

Family-friendly hotel with 2 restaurants and a full-service spa
Vale Resort offers 143 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 143 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Champagne Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Vale Resort has 2 restaurants serving breakfast, lunch, and dinner.
Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting
  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service

Good for golf and functions but not for couples

Staff at this hotel were really helpful, we asked to move room because of noise and they did this immediately. The hotel seems to cater for golfers and functions so it was busy and noisy, one bar area not open and no room in restaurant for dinner. Also our first room right over a function room and unbearably noisy and we were moved to an accessible room which needed some work
Stayed 1 night in Sep 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely resort amazing breakfast cracking well worth it
Stayed 1 night in Sep 2025

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About the best service you’ll get in Wales. Premium property.
Stayed 3 nights in Sep 2025

6/10 Okay

Sylvia

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The experience was spoilt by a lack of hot water in the bathroom. It had been raining heavily and we were soaked through, only to find that we couldn't have a hot shower before dinner. I've stayed in many hotels and this was the first time this has happened. It meant going down to dinner feeling grubby, which took the shine off the experience.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Jacqueline

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with amazing pool and jacuzzi area and fabulous outdoor space for sunbathing.Shuttle service to nearby Hensol castle for gin distillery tour/afternoon tea. If you prebook dinner option, you will get 3course menu, otherwise it’s only ala carte on the day. Breakfast is excellent and weather permitting you can sit outside on the terrace with the view of the golf course.The only downside is, that it is in the middle of nowhere and you can eat only in the 1 restaurant as there’s nothing else nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Asheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort Friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

J

Stayed 2 nights in Jul 2025

10/10 Excellent

Beryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

High quality accommodation in beautiful surroundings Highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel with golf course views

We were there for my nephew’s wedding in the Vineyard Hotel close by. It was a super place, very clean, room was excellent, nice big bathroom and quiet all round.
Stayed 2 nights in Aug 2025

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ricki

Stayed 1 night in Aug 2025

10/10 Excellent

pepper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place 5stars
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a wedding at Hensol Castle and stayed the night at The Vale. The shuttle buses between both venues offer a great service. The room was lovely and had everything you would need. And the bed was huge! I didn’t get the chance to eat at the Vale but my family did the night before and said food was great.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good. We had food in the bar area in the evening. Food tasted good but could have been hotter.
Stayed 1 night in Aug 2025

8/10 Good

Scott

Stayed 2 nights in Jul 2025

6/10 Okay

Carla

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, would return. Loved the gym and pool facilities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Woeful food, disappointing overall

Very average hotel, lacked the finer details, food was woeful.
Stayed 1 night in Jul 2025