4/10 Poor
Kayleigh
Travelled with partner
19 Jun 2025
Disliked: Cleanliness, property conditions & facilities
Me and my partner booked to stay here on the 15th-17th June. When we arrived at the property first impressions was that it was run down. We were taking to our bedroom, we were given bedroom 4. The room was run down and could do with some basic works like a lick of paint, new carpet. I then checked the bathroom and this was not a pretty site, there was a slit in the celling above the shower, around the seal of the shower it was dusty and unkepted, the shower it self was full of lime scale right the way down the hose and head, the shower control pannel was thick of black grime underneath.
We stayed the Friday night but on the Saturday after being out all day we would not face staying in this room again so we left. There was no one on reception so I left a note asking them to call and I would pay for our stay over the phone as I had not paid yet. We got a phone call about 20 minutes later saying we would get a phone call on the Tuesday fpr payment. No phone call came on Wednesday I got a phone call and email asking for payment, which was fine but I missed phone call due to being at work I picked up the email and said I would pay once I was in from work and give them our experience via email. Later on Wednesday night I came out of work to a voice mail and another missed call at 9.45pm. The voice not was not very nice from what I can only assume is the owner or Manager. I have paid for both the full stay messaged them back to say so. Yet i still have no reply for my feedback!
Kayleigh
Stayed 2 nights in Jun 2025