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Hilton Newcastle Gateshead

4.0 star property

Photo gallery for Hilton Newcastle Gateshead

Lobby
Reception
Reception
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Bottle Bank, Gateshead, England, NE8 2AR
  • Place, The Glasshouse
    ‪1 min walk‬
  • Place, Castle Keep
    ‪6 min walk‬
  • Place, Quayside
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access

55-inch flat-screen TV with satellite channels, TV

Executive Suite, 1 King Bed, Club lounge access

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Double Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

Family Queen Room With Double Sofa Bed

  • Sleeps 3

Two Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | View from room

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 6
  • 3 Double Beds

View all photos for Two Double Room With View

In-room safe, desk, laptop workspace, blackout curtains

Two Double Room With View

  • Sleeps 4

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

Executive Twin Room

  • Sleeps 2

Double Executive Accessible Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Accessible Double Room

  • Sleeps 2

King Executive One Bedroom Suite With Balcony

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Executive Junior King Suite

  • Sleeps 2

One-Bedroom Executive King Suite

  • Sleeps 2

Plus Executive King Room

  • Sleeps 2

View all photos for Executive Queen Room With Balcony

Bathroom

Executive Queen Room With Balcony

  • Sleeps 2

Deluxe Queen Room With River Tyne View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Double Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(26 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Gateshead

With a stay at Hilton Newcastle Gateshead in Gateshead, you'll be within a 5-minute drive of Quayside and St. James' Park. .This hotel is 0.2 mi (0.3 km) from The Glasshouse and 0.3 mi (0.5 km) from High Level Bridge.

What's nearby

  • The Glasshouse - 1 min walk - 0.2 km
  • Tyne Bridge - 4 min walk - 0.4 km
  • Castle Keep - 6 min walk - 0.6 km
  • Gateshead Millennium Bridge - 7 min walk - 0.7 km
  • Quayside - 10 min walk - 0.9 km

Getting around

  • Central Station - 13 min walk
  • Newcastle Central Station - 14 min walk
  • Newcastle Intl. Airport (NCL) - 21 min drive

Restaurants

  • ‪Red House - ‬5 min walk
  • ‪By the River Brew Co - ‬3 min walk
  • ‪Greggs - ‬8 min walk
  • ‪The Glasshouse - ‬4 min walk
  • ‪Dood - ‬8 min walk

About this property

Hilton Newcastle Gateshead

Hotel with a sauna, near Quayside
Hilton Newcastle Gateshead offers 254 accommodations with laptop-compatible safes and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Gateshead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Stay in one of 254 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Windows on the Tyne, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7:00 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Gateshead? This hotel has 3365 square feet (313 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7:00 AM and 11 AM.
Windows on the Tyne - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:00 AM to 11 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Windows on the Tyne

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 3,365 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift (110 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Covered self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead

Hilton Newcastle Gateshead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Margaret

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wonderful staff! Especially the lady who delivered room service to two slightly drunken girls at midnight. Quite disappointed that there was no fridge. Also, the bed was really uncomfortable. Not the kind of stay we’re used to at the Hilton!
Stayed 1 night in Oct 2025

10/10 Excellent

Nikkla

Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Gabrielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Various fixtures and fittings loose in room, including shower curtain rail that swung about. Ancient air conditioning controls that were difficult to figure out properly despite a helpful sign. Definitely not what I expected of the Hilton, and definitely not worth the £112.50 per person that we paid. Most off the staff were friendly and helpful, but we got asked if we wanted a coffee at breakfast, my friend said yes and then we waited and waited, only to then realise that coffee is actually obtained at a self-service machine (we weren't told this). Breakfast itself was decent and filling.
Spinny hanger on bathroom dooor
Very loose shower rail. This picture doesn't do it justice.
Beds were alright
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just across the Tyne from the Quayside and very close to both the Sage and the Baltic. The staff are very helpful and friendly. I will definitely stay here again when up in Newcastle. Will definitely stay here again when up in the Nirth East
Stayed 2 nights in Oct 2025

6/10 Okay

Winnie

Business traveller
Stayed 2 nights in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

6/10 Okay

Darren

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Sebastian

Stayed 1 night in Sep 2025

2/10 Terrible

Anne

Parking

Unfortunately the parking situation for the hotel was not highlighted. Our vehicle was too tall and the alternative parking was not ideal for security. We elected not to stay.
Stayed 1 night in Sep 2025

4/10 Poor

ahmed

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Fridge ripped out of the room compelling patrons to spend money buying cold drinks from the hotel . A deliberate act of coercion Inhumane and despicable Ugly greedy capitalism serving the fat cats
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

Really impressed. Good value for money. Comfortable beds, plenty of room. Great view of the river.
Stayed 1 night in Jul 2025

10/10 Excellent

Antony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little family trip

I stayed with 2 of my daughters. The hotel was amazing, staff very welcoming, space in the room was great. We were lucky enough to have a room with a view over the bridges which was excellent day and night. My girls loved the pool. We will definitely stay again!
View from our room 🩷
Stayed 3 nights in Aug 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

brilliant

Lovely room with n actual real view! of Newcastle land marks ie Tyne and swing bridges and along the quayside.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 3 nights in Jul 2025

10/10 Excellent

Mayen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at Hilton Gateshead

It was excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Mrs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect apart from the pillows.... (for me) It certainly doesn't stop me from booking another night away at the Hilton.
Stayed 1 night in Aug 2025

8/10 Good

Jade

Liked: Cleanliness, staff & service, room comfort

Amazing Couple of Nights in the Toon!

Amazing service at the hotel, it is situated on a steep hill, if you are travelling from Quayside to the hotel across the red small swing bridge. Hotel room was a little outdated with cracked bathroom tiles, chipped bath and the sheer curtain was a little dirty at the bottom, lampshade was a little dirty too. But staff was so helpful when needing anything, and they did text message when getting into the room to make sure everything was ok.
Stayed 2 nights in Aug 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with easy access to the centre
Stayed 1 night in Aug 2025

10/10 Excellent

Baijayanti

Stayed 3 nights in Jul 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good, but room for improvement

Check in was good, however the reception does not accept contactless or Apple Pay, seems very odd. I had to locate my physical card. Hotel rooms need modernization. Breakfast catered for my Ceoliac disease. We didn’t use the pool or the gym.
Stayed 1 night in Jul 2025