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Britannia Palace Hotel Buxton & Spa

4.0 star property

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
2 bars/lounges
Exterior
Indoor pool
2 bars/lounges

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Spa
  • Parking available
  • Pool

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Devonshire Dome
    ‪3 min walk‬
  • The Crescent
    ‪3 min walk‬
  • Buxton Opera House
    ‪4 min walk‬
  • Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Buxton

With a stay at Britannia Palace Hotel Buxton & Spa in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Baths. .This spa hotel is 0.2 mi (0.4 km) from Buxton Opera House and 0.2 mi (0.4 km) from St Ann's Well.

What's nearby

  • Devonshire Dome - 3 min walk - 0.3 km
  • The Crescent - 3 min walk - 0.3 km
  • Buxton Baths - 3 min walk - 0.3 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Costa Coffee - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Seasons - ‬2 min walk
  • ‪Railway Hotel - ‬6 min walk
  • ‪Buxton Tap House - ‬3 min walk

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with a full-service spa and bars
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a hair salon, and wedding services.
Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 308 out of 1003 reviews
Rating 8 - Good. 348 out of 1003 reviews
Rating 6 - Okay. 176 out of 1003 reviews
Rating 4 - Poor. 104 out of 1003 reviews
Rating 2 - Terrible. 67 out of 1003 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not bad hotel but room wanst cleaned to a fantastic standard staff were accommodating though
Stayed 3 nights in Mar 2025

8/10 Good

Pauline

Travelled with partner
Liked: Staff & service, amenities
It's a grand hotel and my second stay. Perfect location for Buxton town centre. The Breakfasts are good.The hotel does need some TLC. The bathroom sink was cracked but we were only there for one night.
Stayed 1 night in Mar 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for shops and bars only 10 minutes easy walk
Stayed 1 night in Mar 2025

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enand my partner will be going again really.soon
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was handy for Buxton town. Room was ok, bathroom set in the eaves so insufficient height for the shower if you're tall. Separate toilet also in eaves only really suited to a smaller adult! Tried the pool and gym area but again only ok. Reception area good as plenty of spaces to sit. Would I stay here again, probably not.
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Bring earplugs and noise cancelling headphones, if your window is near the hotels ventilation system it will be very loud 24/7. Otherwise the hotel has a beautiful exterior and communal interior areas for the cheap price.

6/10 Okay

Lynn

Travelled with group
Not enough staff on the floor. The pool was really too cold and the attendantvea#cquite cheeky when he was told. Several people commented on how cold the pool was
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Trip in the Sun !

Another great stay at the Palace ! Been renovated and improved. Public areas are lovely and reception staff helpful. Our room was spacious, clean and fresh.
Stayed 3 nights in Mar 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed at Palace before and had a larger room at the front which was nicer. The room was clean and tidy nonetheless with all one would expect. Paying extra for onsite parking is a nuisance but am aware of it now. Very nice character building to stay in with great access to local amenities.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in, helpful staff, very nice bedroom, great breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value.

A very nice hotel, friendly helpful staff, beautiful grounds. Good breakfast. Very good value. A good nights sleep.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Past its prime

Excellent service from Suzanne on reception. The hotel lobby and lounge were beautiful - but the room was tiny with a noisy a/c duct outside the window and the bed/pillows were terrible.
Stayed 1 night in Mar 2025

8/10 Good

sarah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
A very grand hotel if a bit dated now. We shouldn't have to pay extra for parking or the 'spa' as hotel guests. (Spa changing rooms were dirty and showers mouldy, a weird smelling tiny sauna and stream room). Understaffed and inefficient breakfast service, maitre de was having to clear tables and multi-task, she could have done with someone managing the youngsters clearing table and telling her when and where tables were available. A 20 mins wait queueing to be seated is simply not acceptable at breakfast.
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Entrance hall, lounge and dining areas were grand however bedrooms were shabby and dated. Bar facilities after 5pm were limited and poor service.
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Travelled with family and small children
Liked: Cleanliness
Tired splendour cashing in on its central location.
Stayed 2 nights in Feb 2025

6/10 Okay

Jill Marjorie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with our room which was very clean and looked freshly reburbished. The hotel itself was also clean and fresh with very helpful and friendly staff. A stones throw from restaurants and the theatre so convenient location. Would recommend to others.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Wouldn't stay again.

Was put in a room that had a toilet separate from the bathroom, not a problem apart from the pipes singing and knocking for ten minutes after every flush. The tap only fed cold water. I asked to switch rooms and was put on the very top floor. The room was very basic and dated. Tv didn't work well, neither did the heating. Wasn't particularly happy about the £5 a night charge for parking on top of the room rate.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyable, spotlessly clean, faded grandeur we visited for a concert & weren’t sure what to expect of the hotel exceeded expectations! The towels, toiletries & shower were all as good as more expensive place. Impossible for a big hotel of this age to compete with the new builds. It was comfortable, certainly met our needs & staff all went above & beyond
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

easy check in with friendly polite staff. Room good value. Great location for the Opera House to see a show. Good breakfast. Special mention to Suzanne on reception for her helpfulness and sense of humour
Stayed 1 night in Feb 2025

8/10 Good

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights. The hotel was in a great location, close to everything , the train station is next door too. It's a good base for travelling around the peak district . The hotel was clean , the staff were friendly and helpful. We didn't eat at the hotel so can't comment on the food. Id recommend staying here.
Stayed 2 nights in Feb 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service

Great value for an overnight stay!

We had an excellent stay at the Grade 2 listed Britannia Palace! While the room is certainly compact it was clean throughout and suited our needs just fine for an overnight stay. Suzanne on reception was super friendly and helpful and talked me through how to register my car - car parking was free for 24 hours from when we arrived. The swimming pool and steam room were also a welcome addition for what was a very affordable price!
Stayed 1 night in Feb 2025