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Waldorf Astoria Chicago

5.0 star property

Photo gallery for Waldorf Astoria Chicago

Front of property
Creator video
Breakfast, lunch, dinner served; American cuisine
Pet-friendly
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
11 E. Walton Street, Chicago, IL, 60611
  • Place, State Street
    ‪1 min walk‬
  • Place, Oak Street
    ‪1 min walk‬
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Fireplace

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (One Bedroom Suite)

Suite, 1 Bedroom (One Bedroom Suite)

Suite, 1 Bedroom (One Bedroom Suite)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Corner (Gold Coast Corner Suite)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Suite, 1 King Bed with Sofa bed, Corner (Gold Coast Corner Suite)

  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

View from room

Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Waldorf Suite, Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Waldorf Suite, Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Corner

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms, Corner

  • City view
  • 141 sq m
  • Sleeps 8
  • 2 King Beds

View all photos for Deluxe Room, 2 Queen Beds (Roll-in Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds (Roll-in Shower)

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (One Bedroom Suite, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed (One Bedroom Suite, Roll-In Shower)

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Presidential Suite, 1 King Bed (Roll-in Shower)

View from room

Presidential Suite, 1 King Bed (Roll-in Shower)

  • City view
  • 198 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Waldorf Suite, Junior Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Waldorf Suite, Junior Suite, 1 King Bed, Accessible

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed (Gold Coast Corner, Roll-in Shower)

View from room

Premium Suite, 1 King Bed with Sofa bed (Gold Coast Corner, Roll-in Shower)

  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (One Bedroom Deluxe, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 1 King Bed with Sofa bed (One Bedroom Deluxe, Roll-in Shower)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Room, 1 King Bed, Terrace (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Terrace (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Roll-In Shower)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace (Roll-In Shower)

View from room

Premium Room, 1 King Bed, Terrace (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Astoria Suite)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Astoria Suite)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite, 3 Bedrooms

55-inch Smart TV with cable channels, Netflix, Hulu

Presidential Suite, 3 Bedrooms

  • City view
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds

View all photos for Suite (Astoria Suite)

55-inch Smart TV with cable channels, Netflix, Hulu

Suite (Astoria Suite)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 1,000 reviews
The price is NZ$1,162
includes taxes & fees
24 May - 25 May
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About the area

Chicago

With a stay at Waldorf Astoria Chicago, you'll be centrally located in Chicago, steps from Oak Street and within a 5-minute walk of Michigan Avenue. .This luxury hotel is 0.7 mi (1.1 km) from Museum of Contemporary Art Chicago and 1.1 mi (1.8 km) from Chicago Riverwalk.

What's nearby

  • State Street - 1 min walk - 0.1 km
  • Oak Street - 1 min walk - 0.1 km
  • Michigan Avenue - 3 min walk - 0.3 km
  • Water Tower Place - 5 min walk - 0.5 km
  • Oak Street Beach - 6 min walk - 0.6 km

Getting around

  • Chicago Van Buren Street Station - 4 min drive
  • Chicago Station (Red Line) - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 47 min drive

Restaurants

  • ‪Epic Burger - ‬3 min walk
  • ‪Gibsons Bar & Steakhouse - ‬4 min walk
  • ‪The Goddess And Grocer - ‬4 min walk
  • ‪Dublin's Bar And Grill - ‬4 min walk
  • ‪Doc B's Fresh Kitchen - ‬3 min walk

About this property

Waldorf Astoria Chicago

Waldorf Astoria Chicago offers 214 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Waldorf Astoria Chicago Spa has 8 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Make yourself at home in one of the 214 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 55-inch Smart televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and an indoor pool. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 1 miles.
Enjoy American cuisine at Brass Tack, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Chicago? This hotel has 7911 square feet (735 square meters) of space consisting of conference space and 9 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Brass Tack - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Bernard's - This bar specializes in American cuisine and serves light fare only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 1 miles
  • Valet parking on site (USD 89 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 15 to 50 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bernard's
  • Brass Tack

Things to do

  • 24-hour gym
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,911 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 50 for adults, and USD 10 to 30 for children
  • Valet parking fee: USD 89 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Waldorf Astoria
Waldorf Astoria Chicago
Waldorf Astoria Hotel Chicago
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Chicago
Waldorf Astoria Chicago Hotel Chicago

Waldorf Astoria Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1002 reviews
Rating 8 - Good. 108 out of 1002 reviews
Rating 6 - Okay. 42 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Glenn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely loved our stay. Probably the best hotel in all Chicago. Amenities are great and the staff are even better.
Stayed 2 nights in Jan 2026

2/10 Terrible

Michelle

Travelled with group
Disliked: Cleanliness, property conditions & facilities
It was terrible customer service, a maintenance person had to “reset” the TV’s and fireplace twice, the pool and hot tub were closed and I complained about the stay to 2 managers. I was told that bc it was booked by a third party there is nothing they could do. I want a full refund, and will never stay there again!
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel, superior staff. Definitely my new go to hotel in Chicago.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel, Chicago

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time there. Staff was helpful and they provided excellent memorable service
Stayed 1 night in Dec 2025

10/10 Excellent

Kenyetta

Stayed 1 night in Jan 2026

2/10 Terrible

Deonna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I had the worst experience here. Drove in from ohio booked a 2 night stay for My birthday and a spa treatment. The spa facilities are down no hot tub, no sauna, and no the pool was freezing cold and not heated. Tried to cancel my spa reservation due to this and they still charged me an addition $300 and added it to the room charge even though the service wasn’t provided. I will never book here again and you shouldn’t either $1500 for a 2 night stay and valet is $89/night
Stayed 2 nights in Jan 2026

10/10 Excellent

Zackery

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When we arrived at check in time, we were informed that our room was not ready but that we could upgrade at a discounted additional cost to a suite. At first, we didn't want to do that and decided to wait. The host provided complimentary round of drinks and meal for the wait. We decided to upgrade and I'm so glad that we did. The room was incredible and the service, from concierge, staff and valets, here is top notch. We ordered the Waldorf salad and Waldorf chocolate chip cookies because you have to if you stay here. Loved this place and will definitely return.
Stayed 2 nights in Dec 2025

10/10 Excellent

Suli

Super corteous d
Stayed 3 nights in Dec 2025

4/10 Poor

Adnan

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Sinead, Glenview

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and spacious bathroom plus all of the high end touches (robes, slippers to soft mats and towels and great bath products and loved the nespresso maker!) View was not great but gym and lobby made up for it; bar was too crowded and we couldn’t get a late checkout but at least it was noon and they held our bags for a few hours!
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Johnathan Moment

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
Friendly staff, good food and drinks, and comfortable bed!
Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super comfortable bed, and the deep bathtub alone is worth the stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't have a pet. Room was clean. Didn't use in-room bar.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sehui

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was so nice !
Stayed 2 nights in Dec 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a great stay and the service was wonderful- we loved it!
Stayed 1 night in Dec 2025

10/10 Excellent

Julian Hampton

Stayed 3 nights in Dec 2025

10/10 Excellent

J Michael

Liked: Cleanliness, property conditions & facilities
Absolutely fantastic hotel great service, you couldn’t ask for more.
Stayed 2 nights in Dec 2025