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It was very clean and the customer service team was excellent

Room was clean staff was great

Very clean staff very professional and nice

I love the view

We have stayed at the Holiday Inn Express Newark Airport Elizabeth by IHG numerous times. Check-in during this visit was very easy, and the staff member was pleasant and professional, as always. While we were able to book the room at a good price, there were a few concerns this time. In Room 409, there were noticeable mold spots around the top of the tub, and the bathroom door did not close properly unless pulled very hard. Unfortunately, these issues made the stay less comfortable and leave us unsure if we would choose to stay here again. On a positive note, the bed was very comfortable, and the air conditioning/heating worked well. Breakfast was okay—the powdered eggs were not great, but the sausage, fruit, bread, and yogurt were good. Checkout was quick and easy; we simply dropped our room keys in the red basket. Overall, this stay was a mix of positives and concerns, with cleanliness being the main issue that impacted our experience.