ibis Styles Canberra Eaglehawk

4.0 star property

Photo gallery for ibis Styles Canberra Eaglehawk

Exterior
Interior entrance
Daily buffet breakfast (AUD 19.50 per person)
Lobby sitting area
Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
1222 Federal Highway Service Road, Sutton, NSW, 2602
  • Place, Goorooyarroo Nature Reserve
    ‪1 min drive‬
  • Place, Canberra Centre
    ‪14 min drive‬
  • Place, Canberra Hospital
    ‪18 min drive‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪10 min drive‬

Room options

Family Room, Multiple Beds

8.6 out of 10
Excellent
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(41 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Double Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room (1 King Bed and 1 Bunk Bed)

8.8 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Shared Dormitory (Dormitory. 3 Pairs of Bunk Beds)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 3 Single Bunk Beds

Room (Dormitory. 7 Single Beds)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 8
  • 2 Single Beds

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Sutton

With a stay at ibis Styles Canberra Eaglehawk in Sutton, you'll be near the airport, within a 15-minute drive of Canberra Centre and Mount Majura Vineyard. .This resort is 15.3 mi (24.6 km) from Canberra Hospital and 4.2 mi (6.7 km) from Mount Majura.

What's nearby

  • Goorooyarroo Nature Reserve - 1 min drive - 0.8 km
  • EPIC - 7 min drive - 8.4 km
  • Australian National University - 14 min drive - 13.0 km
  • Canberra Centre - 14 min drive - 13.4 km
  • Canberra Hospital - 18 min drive - 27.5 km

Getting around

  • Kingston Canberra Station - 17 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 18 min drive

Restaurants

  • ‪Little Siam - ‬9 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Noi Noi Vietnamese Kitchen - ‬9 min drive
  • ‪Subway - ‬8 min drive
  • ‪Sunday in Canberra - ‬9 min drive

About this property

ibis Styles Canberra Eaglehawk

Ibis Styles Canberra Eaglehawk offers 151 air-conditioned accommodations with hair dryers and complimentary toiletries. This Sutton resort provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the resort include outdoor tennis courts, a fitness center, and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including outdoor tennis courts, a fitness center, and a seasonal outdoor pool. This resort also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Satisfy your appetite at Cafe Munch, a restaurant which features a bar/lounge and a garden view. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Planning an event in Sutton? This resort has 140 square feet (13 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cafe Munch - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Jolly Brewer - Onsite bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 19.50 for adults and AUD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Munch
  • Jolly Brewer

Things to do

  • 2 outdoor tennis courts
  • Billiards/pool table
  • Gym
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (140 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift (single-level property)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 19.50 for adults and AUD 10 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
The seasonal pool will be open from January to January
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Styles Canberra Eaglehawk Hotel Sutton
ibis Styles Canberra Eaglehawk Hotel
ibis Styles Canberra Eaglehawk Sutton
ibis Styles Canberra Eaglehawk
Rydges Eagle Hawk Hotel Sutton
ibis Styles Canberra Eaglehawk Resort Sutton
ibis Styles Canberra Eaglehawk Resort
Hotel ibis Styles Canberra Eagle Hawk
ibis Styles Canberra Eaglehaw
ibis Styles Canberra Eaglehawk Resort
ibis Styles Canberra Eaglehawk Sutton
ibis Styles Canberra Eaglehawk Resort Sutton

ibis Styles Canberra Eaglehawk Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 284 out of 999 reviews
Rating 8 - Good. 344 out of 999 reviews
Rating 6 - Okay. 179 out of 999 reviews
Rating 4 - Poor. 117 out of 999 reviews
Rating 2 - Terrible. 75 out of 999 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Room clean, bed comfortable. Eazy walk to the pub.
Stayed 2 nights in Jan 2026

10/10 Excellent

Farhana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at Eagle Ibis Canberra. It’s a nice, quiet place with clean rooms and a clean toilet. A comfortable and peaceful stay—I would happily recommend it.
Stayed 3 nights in Jan 2026

8/10 Good

Lisa

Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Room was fine. No phone service and the QR code on the wall to access the wifi didn’t work.
Stayed 2 nights in Jan 2026

8/10 Good

Emily

Travelled with family and small children
Liked: Staff & service, amenities
The reception and photographic representations significantly exceeded the quality of our reservation. Initially, the rooms appeared clean. However, upon consolidating the three single beds, which were equipped with wheels, we observed a lack of cleanliness beneath all three, revealing accumulated debris such as dried fruit, crumbs, and dust. The television remote control in the designated children's room was missing its cover, thereby exposing batteries to potential access by a toddler. Furthermore, the children's room, furnished with the three single beds, also housed the kitchen area, where breakable items including glasses, plates, and mugs were accessible to children. Fortunately, the countertop was sufficiently elevated to allow us to store these items out of reach. Additionally, we discovered an electrical outlet with exposed wiring within the room. The staff demonstrated exceptional professionalism, exhibiting friendliness and a high degree of helpfulness. A notable advantage of this location is its proximity to numerous family-friendly dining establishments and entertainment venues for children.
Stayed 2 nights in Jan 2026

8/10 Good

Arvind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Everything was perfect but on my request they did not provide room cleaning service.
Stayed 4 nights in Jan 2026

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, property conditions & facilities
A very bad experience for us which had us checking out early after the first night. Our bathroom was not properly cleaned, we arrived to find a ball of hair on the floor and the toilet reeked of urine and there was stained toilet paper stuck under the rim. Reception told us there were no rooms available to move us to and the cleaning staff had left for the day. My kids would hold their breath when using the bathroom and would not shower there. We couldn’t wait to get out! Other than that the resort itself is quite run down, but no issues with the staff we encountered.
Stayed 3 nights in Dec 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness
Friendly staff, clean room
Stayed 4 nights in Jan 2026

10/10 Excellent

Inderjit

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2026

6/10 Okay

Jordan

Business traveller
Liked: Cleanliness, staff & service, amenities
It was alright
Stayed 1 night in Oct 2025

8/10 Good

Junjie

Travelled with family
Liked: Amenities
Room and bathroom not spotless but bed is comfortable and linen is nice. We appreciate the service at breakfast too.
Stayed 3 nights in Dec 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Room was fine.
Stayed 1 night in Dec 2025

10/10 Excellent

Manish kumar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 14 nights in Nov 2025

10/10 Excellent

Manish kumar

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, great staff
Stayed 7 nights in Dec 2025

6/10 Okay

Ahmed

Travelled with family
Liked: Cleanliness
The room was clean but had a stale smell was stormed with bugs from outside. Location is nice but needs improvement
Stayed 1 night in Dec 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good value, good facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriella

Stayed 3 nights in Dec 2025

8/10 Good

Shane

Liked: Staff & service
Stayed 2 nights in Dec 2025

4/10 Poor

Raghavendra S S

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was ok but full of cob webs, dust and dirt on the carpet. Could have been better for the price it asks for. One more important is about unresponsive front desk number. Think everything was bad about our room/motel. Right from hotel reception to network to unresponsive desk.
Stayed 2 nights in Dec 2025

8/10 Good

Ramamoorthy

Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Peusha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 21 nights in Nov 2025

6/10 Okay

Najeeh

Travelled with family and small children
Easy to find the place. Facilities are old and tired. Bed wasn’t comfortable with saggy mattress.
Stayed 1 night in Dec 2025

8/10 Good

Melissa

Stayed 1 night in Dec 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 1 night in Dec 2025

4/10 Poor

michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No water!
Stayed 1 night in Nov 2025