We could have chosen a cheaper option, but decided to stay here because it had an indoor pool for the kids. Unfortunately, we were never informed in advance that the pool heater was out of order, making the water too cold for the kids to swim. When we brought this up, the staff were unhelpful and offered no compensation.
The rooms also didn’t match the photos—they were old, worn, and felt very budget. Better customer service might have helped make up for some of the issues, but overall, we did not enjoy our stay.