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Mercure Canberra Belconnen

3.5 star property

Photo gallery for Mercure Canberra Belconnen

Meeting facility
Exterior
Exterior
Superior Room, 2 Queen Beds
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
59 Cameron Avenue, Belconnen, Belconnen, ACT, 2617
  • Place, University of Canberra
    ‪5 min walk‬
  • Place, Big Splash Waterpark
    ‪14 min walk‬
  • Place, Bimbi Beach
    ‪2 min drive‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(64 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 1 King Bed with Sofa bed, Bathtub

Executive Studio, 1 King Bed with Sofa bed, Bathtub

Executive Studio, 1 King Bed with Sofa bed, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Canberra

With a stay at Mercure Canberra Belconnen in Canberra (Belconnen), you'll be within a 15-minute drive of Parliament House and University of Canberra. .This hotel is 1.5 mi (2.4 km) from Bimbi Beach and 1.5 mi (2.4 km) from Big Splash Waterpark.

What's nearby

  • University of Canberra - 5 min walk - 0.5 km
  • Belconnen Arts Centre - 7 min walk - 0.6 km
  • Big Splash Waterpark - 14 min walk - 1.2 km
  • Bimbi Beach - 2 min drive - 2.3 km
  • The Pinnacle Nature Reserve - 5 min drive - 4.6 km

Getting around

  • Kingston Canberra Station - 18 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 23 min drive

Restaurants

  • ‪Zambrero Belconnen - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Lighthouse Pub - ‬5 min walk
  • ‪Dobinsons - ‬11 min walk
  • ‪Hungry Jack's - ‬8 min walk

About this property

Mercure Canberra Belconnen

Mercure Canberra Belconnen offers 125 accommodations with minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. 43-inch Smart televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 125 guestrooms featuring minibars and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a banquet hall and bike storage.
Stop by the hotel's restaurant, Selections Bistro, for dinner, or grab snacks at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Selections Bistro - This restaurant serves dinner only. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 27 for adults and AUD 17 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Selections Bistro

Things to do

  • Bicycle storage
  • Gym

Family friendly

  • Children's games
  • Cot (surcharge)
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 27 for adults and AUD 17 for children
  • Covered self parking fee: AUD 15 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Mercure Canberra Belconnen Hotel
Mercure Canberra Belconnen Belconnen
Mercure Canberra Belconnen Hotel Belconnen

Mercure Canberra Belconnen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 356 out of 512 reviews
Rating 8 - Good. 111 out of 512 reviews
Rating 6 - Okay. 30 out of 512 reviews
Rating 4 - Poor. 8 out of 512 reviews
Rating 2 - Terrible. 7 out of 512 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room with 2 queen beds, spacious bathroom and good amenities. Breakfast was a really good buffet. The car parking was free (Expedia perk, otherwise $15/night) and the car park was spacious and easy to navigate.
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Walk-in shower with need to turn and reach for bodywash, shampoo etc is dangerous at my age. No actual soap a failing. Otherwise no real complaints.
Stayed 3 nights in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 4 nights in Nov 2025

10/10 Excellent

Annette

Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Stayed 4 nights in Nov 2025

4/10 Poor

David

The hotel, room and staff were lovely. What let the experience down was the noisy fan that couldn’t be lowered and the gunk or food smeared on the wall near the bathroom light switch.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda, Moorooka

Liked: Cleanliness, amenities, property conditions & facilities
Great upgrade. Very helpful staff when I needed to extend my stay. I have stayed here numerous times and am never disappointed. Great place to stay.
Stayed 6 nights in Nov 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 6 nights in Nov 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed room. Friendly helpful reception staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

leanne

Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING was perfect, as a previous motel cleaner of 5 year's im very picky this was our second stay here and i can't fault it. its our 'to go place' from now on.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosemary, Macquarie Links

Stayed 4 nights in Oct 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Pristine room. Well appointed, super easy check in. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Yanfu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, modern clean and convenient
Stayed 2 nights in Oct 2025

2/10 Terrible

Zac

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Terrible experience at check in. Arrived at 2:04pm and due to the 5 minute waiting bay out front being occupied by other users, sent my wife in to check us in for a pre paid booking with a credit card for incidentals. She was told that the check in staff would be required to site me whose name the booking was in….(I couldn’t do this once checked in and parked perhaps?). 2 minutes later, at 2:06pm I walked in and as I did a gentleman with a name badge displaying the name MD walked out the back. I politely waited 1 minute because he had seen me, before ringing the bell. I heard a voice suggest they wouldn’t be long. I was required to wait until 2:12pm before MD again came out. MD then conducted the check in process using my ID and CC. This process took until 2:19 which seemed deliberately inflammatory to the already poor experience we had endured. Through out the process I remained silent and refrained from expressing my dissatisfaction. I was handed the key to my room and I left. No explanation of what charges had been held on my card, nothing about the gym or breakfast, just a query on whether he could sting me further for carparking. A terrible experience and far below my expectations. I wouldn’t stay here again and I would expect a standard expression of understanding from management on this review but no real effort to make a bad situation right. All I did was try check into my pre paid hotel room at the appropriate time and was treated horribly.
Stayed 1 night in Oct 2025

10/10 Excellent

Murray James

Perfect
Stayed 7 nights in Oct 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy modern set up.
Stayed 1 night in Oct 2025

8/10 Good

Shirish Bajra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, parking is quite convenient, but the area around was dark while going on a walk in the evening.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were efficient, helpful and friendly. The property is new, clean, quiet and comfortable. It is good value for money.
Stayed 1 night in Oct 2025

10/10 Excellent

Maryann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff were excellent.
Stayed 4 nights in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were ugraded, received free parking as we are silver status. The staff were great, the room was fantastic and very quiet and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Oct 2025