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Great location, breakfast, and staff, very clean too!

I cannot say enough about this wonderful five star resort. It’s a beautiful retreat to get away from the hustle and bustle of Lima city. The staff went above and beyond!

We stayed at this hotel twice. We had 2 different rooms. The experience was completely different depending on the room. Our first room was an older room facing the train tracks. It was fun to see the train coming in and hear the music. Unfortunately we were there during the demonstrations so we never actually got to get on the train. We got to experience first hand the chaos of the demonstration. It was surreal that they were putting on the full show even when they knew there was a good chance the trains were going nowhere. The staff at the hotel were great and told us about the situation. I do not think many tourists knew what was going on. We appreciate the staff's honesty. Perurail denied there were any issues. Despite being so close to the chaos. The hotel felt like a safe oasis. The grounds are magical. The gardens are stunning, and the staff work so hard to maintain this gorgeous property. I loved walking around their farm, and taking the farm path to get into town. The restaurant is amazing and I loved the farm to table experience. The quality of food is delicious and fresh. Our second room was more modern. It was very comfortable. I really enjoyed my stay. I appreciated having extra time in Ollantaytambo.

Rooms are wonderful. Hot water in thermos with tea in room is a nice touch. Bathrooms with soaker tubs are great.

Everything was perfect! Staff was really nice, specially Lucia who asked everyday if we needed something and was ready to recommend activities. The room was so complete and clean. The maintenance was really good. The best part of all was the spa which made our experience perfect.

The Property is secluded but in the mountains and makes it feel like you are away from the city. The property is well maintained. The Staff is super friendly specially their Manager Suzan. She went over and above to make our stay very comfortable. She helped us with the area attractions, restaurants and shopping. She was very sweet. The restaurants at the hotel has great food also. It was a pleasant surprise that they had little ice parlour too. Overall amazing stay. Would definitely recommend.