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Aparthotel

Amigo Rental

3.0 star property

Photo gallery for Amigo Rental

Sun deck
Standard Quadruple Room | Living room
2 outdoor pools
Standard Condo, Ocean View
Standard Quadruple Room

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Boulevard Kukulcan Km 20 - Condominium, Cancun Plaza, Zona Hotelera, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Place, El Rey Ruins
    ‪18 min walk‬
  • Place, Delfines Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

  • Ocean view
  • 43 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Premium bedding, in-room safe, free WiFi, bed sheets

Standard Quadruple Room

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Condo, Ocean View

Flat-screen TV

Standard Condo, Ocean View

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

View from property
Bsea Cancun Plaza Hotel
Zona Hotelera
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
3.7 out of 5, Good, 1,003 reviews
The price is NZ$129
includes taxes & fees
18 May - 19 May
Bsea Cancun Plaza Hotel

About the area

Cancun

With a stay at Amigo Rental in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and Iberostar Cancun Golf Course. .This beach aparthotel is 0.4 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 4.6 mi (7.4 km) from La Isla Shopping Mall.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.1 km
  • El Rey Ruins - 18 min walk - 1.5 km
  • El Rey Ruins Trailhead - 18 min walk - 1.5 km
  • Delfines Beach - 19 min walk - 1.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Zai - ‬12 min walk
  • ‪Marco Polo Restaurante - ‬4 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Restaurant Las Fuentes - ‬4 min walk
  • ‪Sun Palace - ‬5 min walk

About this property

Amigo Rental

Amigo Rental offers 10 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Cancun aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a limited basis and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 10 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and coffee/tea makers, and housekeeping is provided on a limited basis.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless internet access and tour/ticket assistance.
You can enjoy a meal at Casa del Mar serving the guests of Amigo Rental, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Casa del Mar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Beach

  • On the beach

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool

Restaurants on site

  • Casa del Mar

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Limited housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • On the waterfront

Things to do

  • Children's pool
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Amigo Rental Aparthotel Cancun

Amigo Rental Aparthotel

Amigo Rental Cancun

Amigo Rental

Amigo Rental Cancun

Amigo Rental Aparthotel

Amigo Rental Aparthotel Cancun

Amigo Rental Reviews

Reviews

6.2
Rating 10 - Excellent. 9 out of 64 reviews
Rating 8 - Good. 19 out of 64 reviews
Rating 6 - Okay. 15 out of 64 reviews
Rating 4 - Poor. 10 out of 64 reviews
Rating 2 - Terrible. 11 out of 64 reviews

6.6/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yadira

Travelled with family
Liked: Cleanliness, amenities
Great location. Property outdated but not bad.
Stayed 5 nights in Jul 2024

2/10 Terrible

Wanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No king bed as promised and all but one light worked
Stayed 5 nights in Jan 2024

2/10 Terrible

Ronald, Doral

Travelled with partner
Disliked: Amenities, property conditions & facilities
The guy never answered and never contacted me. He did not even come to the check in!!! Luckily there were other apartments from other owners available and the guy at the front desk was extremely helpful in getting in contact with them and setting me up with a room or we would have slept on te car since it was past midnight!!!!
Stayed 3 nights in Aug 2022

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, room comfort

Very family budget friendly

Overall this is a great cheap location. Second time staying here with kids 6,13,16 we are a familyof 5. The pool is good can get dirty at times but they do clean it every morning. The bus stops infront of the hotel on both sides of the road. You can take the R1 or the R2 red busses and they will take you to the hotel zone or to downtown. It really is a great location for a budget. The restaurant across the street next to the Oxo is great good food but they do take a while to get your food, but so worth it. And they close i think 11pm or midnight good alcohol good chill vibes and one of the only restaurants on that side. But by staying here we were able to do Xcaret and isla mujeres, the hotel doesnt offer airport shuttle but just book with happy shuttle it was like $60usd i believe. Have fun safe travels highly recommend staying here
Stayed 4 nights in Apr 2022

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, room comfort

It was ok

Our First room had cockroaches. They moved us to another room after a brief conversation about it. No a huge deal just annoying. I did have to ask for them to clean the room but I think this was because we changed rooms . The food prices were extremely high in the restaurant and you didn't get much food. The beach has a lot of rocks and it is unsafe to swim with high waves. They charged me for a towel that I used to clean the salt spray off the cars windows so I could see and not die while driving. They told me I should have used something else. Nothing else was provided and I decided safety was more important than a towel. It was very quiet and the pool and beach area is nice.
Stayed 7 nights in Mar 2022

6/10 Okay

Laura

Travelled with group
Disliked: Room comfort

Horrible Experience

Communication was horrible! I received an email a few days before my trip saying I didn’t pay my deposit, which was definitely paid a month before. Owner wouldn’t respond to emails or answer phone calls. Once I arrived at the property (very late at night) I was told I could only pay for the rooms in cash! Who arrives in Mexico in the middle of the night with $1000 in cash?!?! After about an hour of back and forth, I was able to pay for one night and then had to spend the following day walking from ATM to ATM (they only allow you to withdraw small amounts per day) trying to take out enough cash to pay for the room. It was absolutely ridiculous. Also, the rooms don’t have WiFi as advertised. Very uncomfortable beds and bedding. Don’t waste your time with amigo rentals. Save yourself the hassle and stay at a reputable hotel.
Stayed 5 nights in Mar 2022

8/10 Good

OSCAR

Travelled with family
Liked: Room comfort
Rooms are nice. Restaurant food wasn’t anything to brag about. The views are great! Exterior of the hotel due for an upgrade
Stayed 5 nights in Nov 2021

2/10 Terrible

David

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2020

2/10 Terrible

Fidencio

Liked: Cleanliness, room comfort

Disappointing.

We did not get the room that we paid for. Then, they wouldn’t accept credit cards. Fortunately, I had enough cash with me to pay for 3 nights stay. Not sure we’ll stay there again.
Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The views were fantastic. The desk clerks were very helpful. The location was relatively quiet. There is one major problem. Once you get to check in, they bring in a person who immediately tries to sell you one of their packages. Even after you tell them you are already booked online. Very pushy. The trip we booked with them was awful. The Chichen Itza package. We went to the Suytun Cenote 1st. We were there for 3 hours. This where we had lunch. It was ok. Buffet. We had to drag our wet clothes around that whole time.Then to Valladolid for 20 minutes. Needed more time there. Then we finally got to Chichen Itza. In the hottest part of the day. Not comfortable at all. By the time we got dropped off it was a 14 hour day and the wet clothes stunk.
Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Cancun Plaza good; Bsea/Amigo not so good

The property is nice, but the room was not. The photos shown are not necessarily what you will get, certainly not what we got. We booked a unit with 1 king and 2 double beds, bu got a unit with one twin with a trundle underneath and 2 doubles. All beds had very thin mattresses that were not comfortable at all. The twin also was the "couch" for the room. The only other furniture was a table with chairs. Our unit had a loft for the double beds, and the stairs going up had a wobbly railing that was also very short. Dangerous for anyone, but especially for kids, as there were no balusters and plenty of space for one to fall. The room was cleaned twice in an entire week. The bathroom vent was so caked with dirt and lint that there was no air movement, and it never got dry after we showered the first time for the whole week. There was no drying line for wet swimwear. We booked a kitchenette expecting to cook some of our meals, but there was no pot to boil water, and the one frying pan was so warped it was nearly impossible to cook anything on it. The pizza in the restaurant was good. Everyone at the place was nice. The beach here is great, not crowded and a break keeps the surf down one one end for those who don't like big waves. The pool is also very nice, and the breakdown division of the deep and kid pools is very convenient for families with swimmers at different levels. If the room itself had been nicer and cleaned more often, I would think about returning.
Stayed 7 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This picture is of the only penthouse that they have. Our room was no where near this. water clogged in our bathroom, did not get warm water for showers. apparently they use boiler to heat the water and start boiler only for some time. I also took a long time to get hot (just warm) water to the shower. the water pressure in the shower was extremely low. no one came t fix it either despite asking. The property is really very old and i guess suffers from old plumbing. The property is actually cancun plaza. amigo rental is a third party, to get any changes , i had to connect with amigo rentals . Amigo rentals was very unresponsive and has no bias for customers. There was also a lizard in our room. Not recommended.
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This particular condo is on the fifth floor of Cancun Plaza condominium with great view on the pool and the ocean. Pool is big and very kids friendly. Beach is two minutes walk downstairs from the pool. Restaurant serves basic food that can be better. I recommend renting a car and driving around Cancun and riviera Maya. Taxi and private transportation are too expensive and cumbersome to use. Parking in Cancun Plaza condo seems limited but we have had a parking space for our car every day.
Stayed 8 nights in Apr 2019

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I loved the staff. Everyone is very friendly. The pool is very nice with access to the beach and the restaurant food was very good. I didn’t like that the rooms don’t have WiFi and the TV cable doesn’t work.
Stayed 5 nights in Apr 2019

8/10 Good

JOHN

Liked: Cleanliness, staff & service, room comfort

Great restaurant! I'd stay here again.

I cannot get credited for 8 nights here because the hotel has no record of my stay. Despite what it says on Hotels.com, this hotel requires a 30% payment to reserve a room. The remaining 70% is due 10 days prior to arrival, unless you pay in cash, which we did, after inspecting the room. All in all, these are minor annoyances. Our stay was nice. This is a three star hotel that is borderline two star because the owners need to invest in maintenance, but peeling paint, slightly leaky pipes, loose knobs, small stains on sheets, etc. shouldn't distract you from the fact that this hotel is a great value. Our room was clean, and the staff was friendly and helpful. Our room, like all rooms, I believe, had an excellent view of the pool and ocean. The beach was spectacular, though the surf tends to be rough. This hotel is not all inclusive. Nearby hotel are, and their restaurants won't be open to you. Fortunately the hotel restaurant, Casa del Mar, is excellent. We tried other restaurants in the hotel zone, but this was the best! The menu has a good mix of Mexican and American dishes, healthy enough for my wife, with enough seafood for me. My kids loved their variety of salads, delicious pastas, & many types of pizza (cooked in their wood fired oven). Great, relaxed service! Every seat has an ocean view. Expect to pay 200 pesos (about $10 US) per person per meal without drinks. Only part of the menu is attached.
Stayed 8 nights in Mar 2019

2/10 Terrible

Ramakrishna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not good from begining.No Early Check in.No wifi in rooms.Very slow wifi in common areas.No TV for 3 days.Cleannig will be every three days.Reception desk is not good at all.
Stayed 5 nights in Mar 2019

8/10 Good

Kena, Scenery Hill US

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing! The staff friendly and helpful. Our room was as pictured, but 2 double beds and a twin with pull out trundle, no king bed. You need to wash dishes, but no dish towels or even wash towels in the bathroom to do it. I just purchased paper towels. The pool is great and clean. Restaurant on sight is ok, prices are ok. Menu is limited. Beach is clean and plenty of places to sit. Buses stop in front of the property often and will take you most places, take american dollar bills!! A ride will cost you $1 us, for as far as you want to go. Taxi is way more. You get a card to get a beach towel. Where you go to get it will sell you excursions and offer discounts to do the “ time share” breakfast at another resort. Worth it if you can just keep telling the resort people you are not interested!! They will insult you, just keep saying no and get your discounted excursion. Overall, very nice vacation, affordable accommodations, just read fine print and do some research. I would recommend.
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Ocean view and the hotel staff. The room was exactly what we wanted.
Stayed 4 nights in Feb 2019

6/10 Okay

Fernando

Liked: Cleanliness

Si regresaria pero por un costo mas bajo

Lo bueno: * Check in rapido * Cuarto limpio * Bonita vista para el amanecer * Hay un oxxo cruzando la calle Lo Malo: * El Balcon es compartido con el cuarto Vecino * El Mar siempre esta con Bandera Roja todo el Año, dificil pero no imposible de meterse sabiendo nada bien, no apto para niños * Los condominios ya presentan deterioro, oxido en todas las partes metalicas dentro y fuera de los cuartos * La zona es lejana a todas las amenidades de cancun Lo Feo: * Alberca suuuuuuuuper fria * La caja de seguridad con mala funcionalidad repetidamente tuvimos que llamar a mantenimieto para que la abrieran por que se trababa el control electronico * Costo alto vs beneficio
Stayed 3 nights in Feb 2019

2/10 Terrible

Chis, WI

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The pool and beach view were wonderful. Front desk were rude, not friendly, not welcoming. Sighted before even teying to help like we bothered them. Didnt do much explaining. Room phone didnt work properly. Room can use some update
Stayed 3 nights in Feb 2019