Check in and out was quick, staff were friendly, room was spacious and clean. The hotel is central and you are a stone's throw away from Piccadilly Circus, Leicester Square, Soho, Chinatown etc. The only thing that made it uncomfortable was there was a gap in the toilet door so others could see/hear everything from the toilet, you could see through the privacy screen and there was a gap, above, below and an actual gap in the door so if someone else was getting ready outside near the mirror, they could see you on the toilet! If you're not bothered about privacy whilst using the toilet, it's fine but if you are, just to warn you, it's mortifying.