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Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

4.0 star property

Photo gallery for Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

Relax by the resort's curved pool surrounded by lounge chairs and umbrellas, with palm trees in the background.
Property video
Stroll along the pier, taking in the serene views of the calm water.
Relax in style with ocean views from this serene outdoor seating area, featuring a lounge chair and table.
Dine in style with a beautifully set table and an impressive wine display.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • Dolphin Discovery
    ‪16 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪6 min drive‬
  • North Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪74 min drive‬

Room options

View all photos for Luxury Junior Suite King with Balcony

Relax in this inviting room with a large bed, colorful pillows, and a cozy throw blanket.

Luxury Junior Suite King with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Double Beds

Relax in a stylish room with a large bed, nightstand, and bench.

Luxury Junior Suite Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King Bed

Relax in this inviting room with a large bed, colorful pillows, and a cozy throw blanket.

Luxury Junior Suite King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Terrace

Two single beds with dark headboards and white bedspreads, adorned with colorful pillows, are set against a brick-patterned wall.

Luxury Junior Suite 2 DB with Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Belo Presidential Suite 1 King Bed Ocean View

Relax in a luxurious spa-like setting with a bathtub, stylish dining area, and comfortable sleeping quarters.

Belo Presidential Suite 1 King Bed Ocean View

  • 236 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for In love Suite 1 King Bed with Terrace and Jacuzzi

Relax in a spacious room with a large bed, flat-screen TV, and a window offering a view of the surrounding landscape.

In love Suite 1 King Bed with Terrace and Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Belo Deluxe Suite King Bed - Adults Only

Relax in a serene bedroom with a large bed, two bedside tables, and a comfortable armchair.

Belo Deluxe Suite King Bed - Adults Only

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Balcony

Relax in this cozy retreat with two beds and a sliding glass door leading to an outdoor area.

Luxury Junior Suite 2 DB with Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King with Terrace

Relax in this inviting room with a large bed, colorful pillows, and a cozy throw blanket.

Luxury Junior Suite King with Terrace

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

Restful retreat with a large bed and brick wall.

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

9.8 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Relax in a spacious room with a large bed, pool views, and a modern design.

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 50 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Guests can enjoy a resort-like atmosphere by the central swimming pool, surrounded by comfortable lounge chairs and umbrellas.

Izla Beach Front Hotel

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.3 out of 5, Excellent, (1027)
The price is NZ$290
for 1 room
includes taxes & fees
21 Aug - 22 Aug
Izla Beach Front Hotel

About the area

Isla Mujeres

Located in Isla Mujeres, Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free is a 5-minute drive from Punta Sur and 7 minutes from Isla Mujeres Ferry Terminal. .This all-inclusive hotel is 4 mi (6.4 km) from North Beach and 10.8 mi (17.3 km) from Playa Mujeres Golf Club.

What's nearby

  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.2 km
  • Dolphin Discovery - 16 min walk - 1.4 km
  • Isla Mujeres Ferry Terminal - 6 min drive - 4.6 km
  • North Beach - 6 min drive - 4.9 km
  • Punta Sur - 6 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 122 min drive

Restaurants

  • ‪Buffet Restaurant - ‬11 min walk
  • ‪IceBar Mexico - ‬6 min walk
  • ‪Mango Café - ‬4 min drive
  • ‪Playa Tiburón - ‬7 min walk
  • ‪Taboo - ‬14 min walk

About this property

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

On beach with 2 outdoor pools, near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Make yourself at home in one of the 65 air-conditioned rooms featuring minibars and espresso makers. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 2 outdoor swimming pools or 3 hot tubs and enjoy other recreational amenities, which include a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 584 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, nicest staff of all time. I would love to go back
Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, food was on point always. Anytime you wanted something you just had to ask and they made it happen.
Stayed 7 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and relaxing spot. Great staff, good food and drinks. Not too big nor crowded. Always able to get a good spot at the pool. Very clean. Would definitely return.
Stayed 5 nights in May 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The best thing about this property were the staff. So helpful, courteous, hardworking and friendly.
Stayed 7 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The food was good
Stayed 5 nights in Apr 2025

10/10 Excellent

Brenda Godina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

2/10 Terrible

marija

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never go back
Stayed 7 nights in Mar 2025

8/10 Good

Morgan

Travelled with family
Liked: Amenities
Total perfection from arrival to departure. We will be back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Arlette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with a beautiful view of the courtyard and Gulf. The staff was friendly and helpful. I was able to reserve a scuba diving excursion onsite and taxis wait right outside. There’s a cute town within walking distance and less than 10 minutes from the downtown/ferry and north beach. The food was okay. We found a few dishes we liked. Beautiful sunset on the small beach area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Clara, Galveston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property features beautiful rooms, a pristine environment, and friendly staff, particularly Cassandra and the bellboy whose name I can’t recall. The air conditioning is cool, and there’s plenty of space to relax by the pool.
Stayed 4 nights in Apr 2025

8/10 Good

Chastity, Peculiar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It is a very good property in the area. We got the all inclusive package but we only used it for breakfast and dinner. We tried to order beers to the room and we were told we needed to go down to get them… in an all inclusive. The property does not really have a beach. It is beachfront but not really worth it. I would say, all inclusive package isn’t what you should go in this property because if you are in Isla Mujeres, you are probably looking for the nice beach and blue waters, which this hotel doesn’t have, and you will need to end up looking for a beach club. The staff is super friendly and the rooms are nice and very comfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service
Overall, we had a great stay at the Hotel Belo! Couple minor room glitches up front we had to address a few times, but eventually got it settled. Will say try to avoid getting an adjoining room as you can hear everything going on in the room next to you. But the staff was great and the overall hotel experience was great! We were there on a quiet week so we got to know most of the staff very well and they took great care of us. If you want a "real beach" go to Playa Norte on the north end of the island. The hotel beach is very small and the water is essentially unswimmable there, but if you just want a quiet beach setting to relax on, it's totally fine.
Stayed 7 nights in Apr 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the quieter south side of the island, offering a peaceful escape from the busy downtown and ferry terminal. It’s a charming boutique property with a large main pool, a rooftop pool, and a calm nearby beach, though not ideal for swimming compared to North Beach. Restaurant options are limited, but the staff is attentive and professional. We had two spacious connecting rooms, each with a super king-sized bed (two full beds combined). Overall, a great choice for a quiet, relaxing stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a small quiet and very relaxing hotel. Food and drinks were very good. We were very well taken care of and the staff were awesome. Shout out to, Luis, Julio, Mateo, Arnaufo, Abdel and others (wish I could remember all names).
Stayed 5 nights in Apr 2025

10/10 Excellent

Alma Leticia, Arlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the waiters are very friendly and nice, Carlos, Luis , Julio, Hugo,Albert.. etc
Stayed 5 nights in Apr 2025

10/10 Excellent

Alba Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good experience.. the hotel staff was great.. thanks Mateo, Cassandra, Hugo, Arnulfo, Jorge, Abdel, Luis, Fernando y Julio. You guys makes us feel very welcome and comfortable.. we will definitely comeback..
Stayed 5 nights in Apr 2025

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Belo! From the staff to the food to the pools and the rooms - everything was great. We really loved that the hotel was in a quieter area of the island. We could still very easily access the more touristy spots when we left the hotel for occasional day adventures. The neighborhood was very safe. The hotel was super clean. My favorite part of staying here was the nice staff! Everyone was always smiling and cheerful and fun to chat with. Highly recommend Hotel Belo!
Stayed 7 nights in Apr 2025

2/10 Terrible

Tanya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very Disappointing -

This hotel is VERY outdated and poorly maintained. There is one restaurant onsite with a very limited menu and poorly cooked food. Room service menu is even more limited with no alcohol delivery. "To go" wine from the bar is served in red solo cups. This truly was a "you get what you pay for" experience. Photo - and the fact they couldn't bother to nail the letters in place speaks volumes. Beach water is BROWN. Berms are placed at the beach and nearly impossible to walk into the water. No drink service at the beach. The pool is very small. The staff was friendly but that is the only positive thing I can say. We've stayed all along the Cancun area for years and this was the worst hotel experience. We actually paid for a day pass at another resort on the island for 2 of our 3 full days onsite so we could actually enjoy the water, the beach and have edible food and drinks.
Stayed 3 nights in Apr 2025

8/10 Good

Sherry Shandell

Travelled with family and small children
Liked: Cleanliness, staff & service
Limited food options. Beach area very small and can’t get in water pass shore line due to large sand bags
Stayed 5 nights in Apr 2025

10/10 Excellent

Parker William

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all around. The food, staff & location are exceptional. In my opinion, one of the prettiest places in the world! I can’t wait to come back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property. Felt like we had our own little piece of paradise. Already planning our return.
Stayed 6 nights in Apr 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service
There was really only one restaurant. After two dinners we were done and ready to find other restaurants. If paying the all inclusive price why should you have to pay again?? There is a grill open during the day, but it's not open for dinner. That's it. The drinks were so-so. They couldn't make a mojito at any of the three bars (restaurant, pool, and roof-top). Pina colada were questionable. Rum and cokes were ok if they were asked to open a new can of Coke. The staff was wonderful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gursharan Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Good drinks and dining options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel & property! What an amazing experience! From the hotel , the pool & the staff…. 5 stars all the way! Can’t wait to come back :)
Stayed 7 nights in Apr 2025