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Hotel NYX Cancun All Inclusive

3.5 star property

Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, pool loungers
On the beach, white sand, beach cabanas, sun-loungers
Front of property - evening/night
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine

Popular amenities

  • All-inclusive
  • Bar
  • Room service

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • Cancun Convention Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

8.8 out of 10
Excellent
(52 reviews)
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(88 reviews)
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

8.0 out of 10
Very good
(6 reviews)
  • 42.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(64 reviews)
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

8.4 out of 10
Very good
(34 reviews)
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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The price is NZ$271
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includes taxes & fees
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About the area

Cancun

With a stay at Hotel NYX Cancun All Inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 8 minutes by foot from La Isla Shopping Mall. .This all-inclusive property is 1.6 mi (2.6 km) from Cancun Convention Center and 1.9 mi (3 km) from Gaviota Azul Beach.

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Forum Beach - 5 min drive - 2.9 km
  • Cancun Convention Center - 6 min drive - 3.2 km
  • Gaviota Azul Beach - 7 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

On beach with outdoor pool, near La Isla Shopping Mall
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the property include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 196 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Deck, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Deck - This beachfront restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Foosball table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to November 30 2025 (dates subject to change):
  • One of the dining venues
The property will be renovating from June 30 2025 to July 12 2025 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
All-inclusive property Hotel Nyx Cancun All Inclusive Cancun
Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 826 out of 1416 reviews
Rating 8 - Good. 326 out of 1416 reviews
Rating 6 - Okay. 146 out of 1416 reviews
Rating 4 - Poor. 50 out of 1416 reviews
Rating 2 - Terrible. 68 out of 1416 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located.
Stayed 2 nights in Apr 2025

4/10 Poor

Jorge A Carrero

Disliked: Property conditions & facilities
The
Stayed 5 nights in Apr 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at NYX were so amazing. My wife has some mobility problems and I’ve never seen such compassion and accommodation from complete strangers. We can’t thank them enough for their help and effort.
Stayed 5 nights in Apr 2025

10/10 Excellent

Pooja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded my expectations! Clean, beautiful, excellent customer service, delicious food options. All inclusive has everything included drinks, food, ala carte as well as buffet. Gorgeous rooms. Better than the pictures. Perfect location on a private beach. Loved it!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
I guess how the building was structured, but there was a lot of steps, especially when the elevators stopped working for one night and day, which I’m sure it was out of your control.. other than that it was a nice place and the people were very nice
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Stayed 5 nights in Apr 2025

6/10 Okay

DANA

Travelled with group
Liked: Cleanliness
Just came back from a 4 day stay and was a little disappointed in several things. Good: 1. Beach is beautiful 2. Staff and service on beach is wonderful 3. Renting private beds and chairs on the beach was very cheap 40.00 a day. 4. Rooms are beautiful and large (ocean view) Bad: 1. Drinks are VERY watered down or cheap 2. The lobby bar isn’t open until 6pm and wasn’t open every night. 3. Limited food options. Very small buffets and could not get reservations to the specialty restaurants. 4. Staff at front desk wasn’t very friendly. 5. There is a dress code for men at all restaurants, even the buffet. 6. We are on the fifth floor and the elevator broke down for 24 hours.. I heard it’s an often thing here. No other option but to walk up 5 flights of stairs. 7. Not really any good night entertainment. 8. Lunch food was good and free but dinner buffet was terrible. We ate out two nights in town. 9. Our friends had the biggest room at the resort and the A/C only works if you are in the room and they did t have hot water. They did get moved to another room after creating a major scene. 9. Pool was hot and always loud music. Also very small 10. I do not recommend this place if you do not like to walk upstairs. Every building is separate and their stairs no matter where you go.Lots of them. even the entrance to get into the place has a ton of stairs. There are much better options in Cancun that the NYX. We frequent Cancun and I would not recommend this resort.
Stayed 3 nights in Apr 2025

8/10 Good

mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Issac Jahvon

Stayed 5 nights in Mar 2025

8/10 Good

ELAIN, New Braunfels

Travelled with partner
Liked: Cleanliness, staff & service
First time stayed, we expected less but were impressed by delicious food and great service. Its a limited all-inclusive because 4 restaurants not all to your access and dining , so we had some issues . Overall we as a good stay.
Stayed 7 nights in Apr 2025

10/10 Excellent

SEONGHO, New Westminster

Stayed 2 nights in Apr 2025

8/10 Good

Michaella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here really made the stay. They were so much fun and kept the party going every day!
Stayed 6 nights in Apr 2025

2/10 Terrible

Robert

Travelled with group
Disliked: Cleanliness, amenities
Overall, I would not recommend this place. Spend your money somewhere else. I’m only giving this 2 stars because of the friendly entertainment staff and waiters. They were great people and made the experience somewhat tolerable. The entertainment crew were super chill, fun, and easy going. I would recommend them for any other hotel to hire them. The hotel is not the greatest. We were initially given a room that was extremely humid and full of mold everywhere. I’m allergic to mold and was forced to stay one night in the room because they did not have another room available. If I get sick from the stay, the hotel will be hearing from me again. The second night we were moved to a better room. The original room was also not ocean view which is what I paid for to begin with. The food at the upscale restaurants Chianti and Umami are not the greatest. Chianti is sexist towards men. They allow women to wear cheap plastic sandals and men who wear designer dressy sandals are sent back to change their better looking dressy sandals to closed toe shoes. Food at Chianti was horrible. Let’s put it this way, Olive Garden is way better than this “upscale” place. Umami is another story. The restaurant undercooks the meat, vegetables are undercooked with no flavor. The staff was nice though. The Deck restaurant, the food is always cold and they don’t let you in with swimming trunks you have to go back to your room to change.
Stayed 5 nights in Apr 2025

2/10 Terrible

jose

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in on 4/20/2025 for the entire week of my birthday, so dissapointing in the common areas. The picture gallery is very deceiving vs in person, the pictures make the hotel and the areas look very spacious. Pool is very small and the beach area in front of the hotel feels very tight and mashed together. Everyday my food arrived cold at dinner or wasn't cooked up to par. When I told the server how I wanted my meal to be cooked she came back and the chef said no, that it wasn't going to be heated up. The front desk team members were so uncooperative, when I would express my concerns they just brushed it off. They tried convincing us to do this seminar about their properties (time share kinda thing) for a free room upgrade and free beach cabana but were requiring we show them our credit cards and its details so we declined. You are not allowed to go have lunch at the deck if your damp or wet (mind you the deck is next to the pool and on the beach). I went to have lunch, was turned away because i looked wet, had my spouse go with me again 1min later(he was dry) and they let both of us in WTH?!?!
Stayed 5 nights in Apr 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, amenities
I loved that the resort wasn’t too big. Easy to move around without getting lost.
Stayed 4 nights in Apr 2025

10/10 Excellent

CAROLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

Prashanthkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Nathaniel

Liked: Cleanliness, staff & service
Needs more beds around the pool and beach, the pool is very small so prepare for that
Stayed 3 nights in Apr 2025

10/10 Excellent

maria julia Guerrero

Liked: Property conditions & facilities
Muy limpio el personal de servicio y meseros en todo momento estavan atentos
Stayed 7 nights in Apr 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing resort
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved everything about this resort. Amazing food, service, clean rooms, walking distance to shopping, staff were very friendly and very helpful.
Stayed 5 nights in Apr 2025

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay but the alcoholic beverages weren't very strong by the pool and beach.
Stayed 5 nights in Apr 2025

10/10 Excellent

Christina Marie, Fort Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the NYX. I would highly recommend. It's clean and the staff is amazing and always helpful.
Stayed 5 nights in Apr 2025

8/10 Good

Hillary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Milana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the different options during the day, the pool volleyball was very fun during the day when you had the energy for it, but on that day I got burnt so don’t use Nivea sunscreen. As soon as I used Banana Boat I didn’t burn again. But I will ask that on the Italian night you guys consider adding simple chicken Alfredo. I really love staying here, my room was nicer last time but it was fine I just ask that you guys do some deep cleaning in the showers, bathrooms and walls. It’s not dirty but I just notice small things that would make it look that much better. Pool and drinks are always great. Wish I was there still lol. Buffets ALWAYS great variety with this all inclusive. The a la carte options at lunch are great. We also tried Chianti as it was included, good food, and my boyfriend liked the wine.
Stayed 6 nights in Apr 2025