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lastminute.co.nz Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Premium Villa (Pavillion)
255 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Premium Villa (Garden)
226 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Suite (Master)
Room with view
151 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Junior Suite (Garden)
118 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Junior Suite, Ocean View
Room with view
120 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Suite (Ocean, Adults Only)
Room with view
88 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Deluxe Room, 1 King Bed, Ocean View
Room with view
79 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 2 Queen Beds, Ocean View (Double)
Room with view
75 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Suite, 2 Queen Beds (Double)
79 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Penthouse
Room with view
164 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Junior Suite, 1 Bedroom, Garden View
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
5-star resort with pools, private beach, full-service spa

Popular property highlights

Free self parking
Free WiFi
Pets allowed
On private beach
Business centre

With a stay at Nizuc Resort and Spa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and El Rey Ruins. This 5-star resort is 4.3 mi (7 km) from Aquaworld and 5.7 mi (9.2 km) from Cancun Interactive Aquarium.

Make yourself at home in one of the 274 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy international cuisine at Cafe de la Playa, one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Cancun? This resort has facilities measuring 8234 square feet (765 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 274
  • Airport transport (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Swimming pool
  • On private beach
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2013
  • Number of restaurants - 6
  • Conference space size (feet) - 8234
  • Conference space size (meters) - 765
  • Tennis on site
  • Number of outdoor pools - 5
  • Designated smoking areas (fines apply)
  • Conference centre
  • Outdoor tennis courts - 2
  • Beach bar
  • Free self parking
  • Computer station
  • Number of bars/lounges - 3
  • Number of poolside bars - 2
  • Luggage storage
  • Beach umbrellas
  • Pool sunloungers
  • Free long-term parking
  • Beach towels
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free long-term parking , Free self parking

Room Amenities

Nizuc Resort and Spa offers 274 accommodations with iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 47-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Ceiling fan
  • Espresso maker
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay films
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • Free wired Internet
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Sleep Number by Select Comfort mattress
  • iPod docking station
  • Deep soaking bathtub
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Linens provided
  • Number of bathrooms: 1
  • Wardrobe

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

Cafe de la Playa - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast only.

Ramona - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Ni - Overlooking the ocean, this seafood restaurant specializes in Peruvian cuisine and serves lunch and light fare.

La Punta Lounge and Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Terra Nostra - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Skydiving nearby
  • Kayaking on site
  • Pilates classes on site
  • Scuba diving on site
  • Snorkelling on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Beach yoga on site
  • Boat tours on site
  • Game viewing on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of MXN 3055 per pet, per stay
  • Dogs only
  • 1 per room (up to 26 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Service animals not allowed

Debit cards not accepted

Staffed front desk

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 915 for adults and MXN 457.50 for children (approximately)
  • Pet fee: MXN 3055 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Nizuc
  • Nizuc Cancun
  • Nizuc Resort
  • Nizuc Resort Cancun
  • Nizuc Resort Spa
  • Nizuc Resort and Spa Resort
  • Nizuc Resort and Spa Cancun
  • Nizuc Resort and Spa Resort Cancun

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Nizuc Resort and Spa is listed in the 2018 Travel + Leisure 500.

The property is a member of Preferred Hotels & Resorts.

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