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Nizuc Resort and Spa

5.0 star property

Photo gallery for Nizuc Resort and Spa

Suite (Master)
5 outdoor pools, pool umbrellas, pool loungers
Lobby
Front of property
4 bars/lounges, 2 poolside bars, beach bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Delfines Beach
    ‪4 min drive‬
  • Ventura Park Cancun
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Ocean View Deluxe Double

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Ocean View Deluxe Double

  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden View Double

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Garden View Double

  • 79 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Suite

Ocean Suite

Ocean Suite

  • 88 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View

  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Private Pool Pavillion Villa

Private Pool Pavillion Villa

Private Pool Pavillion Villa

  • 255 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Private Pool Villa

Private Pool Villa | Room amenity

Private Pool Villa

  • 226 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Deluxe Suite

Garden Deluxe Suite | View from room

Garden Deluxe Suite

  • 119 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Garden)

Junior Suite (Garden) | View from room

Junior Suite (Garden)

  • 118 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • 152 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

  • 120 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 164 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Garden View

  • 79 sq m
  • Sleeps 3
  • 1 King Bed

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  • Spa
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The price is NZ$621
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About the area

Cancun

Located in Cancun (Zona Hotelera), Nizuc Resort and Spa is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Delfines Beach. .This beach hotel is 6.3 mi (10.2 km) from La Isla Shopping Mall and 9.3 mi (14.9 km) from Moon Palace Golf Club.

What's nearby

  • Iberostar Cancun Golf Course - 3 min drive - 3.5 km
  • El Rey Ruins - 4 min drive - 3.9 km
  • Delfines Beach - 4 min drive - 4.3 km
  • Ventura Park Cancun - 5 min drive - 5.7 km
  • Riviera Cancun Golf Resort - 7 min drive - 6.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬12 min walk
  • ‪Sun Palace - ‬17 min walk
  • ‪La Hacienda Restaurant - ‬3 min drive
  • ‪Soluna Bar - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬2 min drive

About this property

Nizuc Resort and Spa

Luxury hotel on the beach, with 5 outdoor pools
Nizuc Resort and Spa offers 274 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. 47-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 12 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by ESPA has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 274 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and minibars.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Cafe de la Playa, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Cafe de la Playa - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast only.
Ramona - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Ni - Overlooking the ocean, this seafood restaurant specializes in Peruvian cuisine and serves lunch and light fare. Open daily.
La Punta Lounge and Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Terra Nostra - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Nizuc Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 915 for adults and MXN 457.50 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar

Restaurants on site

  • Cafe de la Playa
  • La Punta Lounge and Grill
  • Ni
  • Ramona
  • Terra Nostra

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Game viewing
  • Health club
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3055 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa

Nizuc Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 790 out of 1001 reviews
Rating 8 - Good. 100 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and safe setting for family
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, delicious food!
Stayed 4 nights in Feb 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very private, self contained resort. The property is beautiful and very well maintained, the amenities including the gym, spa and all the restaurants are top notch. whether you're in the main building or not, its easy to get around , either walking or there are always golf carts to whisk you to your next destination. the adult beach and pool is terrific for relaxing, and you'll always find a great place to lounge.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose Miguel Simon, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for relaxing and enjoying the nature
Stayed 3 nights in Mar 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely impressed with Nizuc Report and Spa. The views and the design aesthetics were absolutely stunning. Pictures couldn’t possibly do it justice. Every detail was thoughtful. Every staff member we encountered greeted us warmly and was eager to assist us with anything we could possibly need. The culinary experience was incredible. We tried the 12 course tasting menu at the Ramona which included some of the best food I have ever tasted. I literally didn’t know food could be that good, and we’re from New York City. Nizuc was not cheap, but it was worth every penny. It was heavenly.
Stayed 6 nights in Feb 2025

2/10 Terrible

Theo

Disliked: Staff & service, amenities
Very noisy with traffic and parties and pools/amenities all close at 7pm. Would not recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Shezad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with fantastic restaurants on site. The resort has a large family pool with a swim up bar where you could spend the entire day. Rooms are well proportioned and most have an ocean facing room. A great gym on-site however it did get busy in the mornings and at times, it was difficult to find an available treadmill. Overall, a great resort with friendly staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable property, excellent service, staff can’t do enough for you.
Stayed 3 nights in Feb 2025

10/10 Excellent

jian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were extremely friendly and greeted us by name and try to accommodate our schedules. The room is quiet, clean, and well maintained.
Stayed 7 nights in Feb 2025

10/10 Excellent

MOHAMMAD

Stayed 5 nights in Dec 2024

10/10 Excellent

Anais

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

8/10 Good

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: close to airport, clean, beautiful adult pool Dislikes: slow service, high prices of alcohol,
Stayed 2 nights in Feb 2025

6/10 Okay

KEVIN

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel experience ever

The location is breathtaking. The property is beautiful and perfectly maintained. The service was above and beyond anything we’ve ever received at a hotel. We’d love to go back soon.
Stayed 5 nights in Feb 2025

10/10 Excellent

griselda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I are in love with this property. From the moment you arrive, the hospitality and customer service is incredible. The room they gave us was spectacular as were all the services and all the attention received. The restaurants are all first class, but La Punta is special. Thank you very much to all the staff who treated us wonderfully. We can't wait for our next vacation at Nizuc Resort.
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

MAHFUZA

Disliked: Cleanliness, property conditions & facilities

Do not stay here!!!

Terrible service! I ordered and paid for a round trip car service. On our way back - they ordered us a taxi - why? We had to pay again out of pocket so a total of $315 just for transportation. They’ll claim misunderstanding etc but this is unacceptable. Don’t stay here - book at a place where they have their logistics intact
Stayed 4 nights in Feb 2025

10/10 Excellent

Shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property
Stayed 3 nights in Feb 2025

10/10 Excellent

simon

Stayed 7 nights in Feb 2025