We've been coming to Key West for the last 10 years, Margaritaville for the last 4 (because we have kids and they have bedrooms for the whole family). I never remember it being as bad as it was this time around. Doors falling off their hinges, vomit sprayed on the back of pocket doors which clearly aren't cleaned, plugs falling out of outlets, every surface covered in a layer of grime, the smell of mildew blasting through the air conditioners...it's pretty gross. If it were an AirBnB we would have left, but as it were we happened to be here during FantasyFest (which we knew ahead of time) and there were no other hotels available. No help with luggage when you pull up. Find your own cart and drag your own suitcases especially since their vans take up the whole front of the hotel so it's a long way to drag. Not to mention it was a frat party around FantasyFest which was new to us too. The usual crowd are respectful and we don't mind - the hordes of teenagers, screaming at the top of their lungs, throwing pizza off balconies, taking up every common space for the insta photos...it was all just a lot. The staff were accommodating and let us change rooms to a slightly less dirty room after a few days (which for a family five is a task in itself) and the teens cleared out after the parade. The stay got better then, except all the fleas by the pool came out and we were itching like crazy and covered in bites for the rest of the stay.