When you stay at Dreams Sapphire Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, within a 15-minute walk of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. .This all-inclusive property is 10.1 mi (16.3 km) from Moon Palace Golf Club and 14.3 mi (23 km) from Maroma Beach.
What's nearby
Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
Puerto Morelos Beach - 13 min walk - 1.1 km
Ojo de Agua Beach - 5 min drive - 3.3 km
Puerto Morelos Town Square - 6 min drive - 3.6 km
Moon Palace Golf Club - 14 min drive - 18.7 km
Getting around
Cancun Intl. Airport (CUN) - 22 min drive
Restaurants
Bistro El Beso - 6 min walk
Blue Moon - 8 min walk
Swim Up Bar - 7 min walk
Bluewater Grill - 3 min walk
Route 66 - 7 min walk
About this property
Dreams Sapphire Resort & Spa - All Inclusive
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with free minibar items and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
2 outdoor tennis courts, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dreams Spa by Pevonia has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Make yourself at home in one of the 568 guestrooms featuring iPod docking stations and free minibar items. Your bed comes with down comforters and premium bedding. 50-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a complimentary water park, and outdoor tennis courts. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 6 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Puerto Morelos? This property has 8295 square feet (771 square meters) of space consisting of a conference center and 4 meeting rooms.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Dreams Sapphire Resort & Spa - All Inclusive has 8 restaurants on site.
24-hour room service is available.
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Snorkeling
Windsurfing
Land activities
Fitness facilities
Soccer
Tennis
Volleyball
Access to golf course
Golf green fees
Lessons/classes/games
Aerobics
Dancing
Water fitness
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Free buffet breakfast available daily 7:00 AM to 11:30 AM
3 poolside bars
6 bars/lounges
8 restaurants
A coffee shop/cafe
A swim-up bar
Couples/private dining
Snack bar/deli
Things to do
2 outdoor tennis courts
4 outdoor pools
Air hockey
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's club
Children's pool
Fitness classes
Foosball table
Free bicycle rentals
Free water park
Full-service spa
Games
Gym
Kayaking
Mini golf
Paddleboard
Pilates classes
Playground
Sauna
Shopping
Steam room
Table tennis
Water sports equipment
Waterslide
Yoga classes
Family friendly
4 outdoor pools
Beach toys
Children's club
Children's games
Children's pool
Children's toys
Free rollaway/extra bed
Free water park access
In-room babysitting
In-room cot
Mini golf
Playground
Snack bar/deli
Stroller
Trampoline
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
4 meeting rooms
Conference centre (8,295 square foot of space)
Outdoors
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace
Full-service spa
5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At least 10% of profits reinvested in community and sustainability
Banquet hall
Built in 2001
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Down comforter
Free cot
Free rollaway/extra bed
Pillow menu
Premium bedding
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
50-inch LED TV with cable channels
IPod dock
Food and drink
24-hour room service
Free stocked minibar
Restaurant dining guides
More
Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property
Dreams Sapphire Resort & Spa - All Inclusive Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Dreams Sapphire Resort is an overall wonderful resort and was a great choice for our family. We have stayed at multiple resorts over 20+ years in Cancun and Riviera Maya. The food and restaurant selection is excellent—highly recommend the rooftop sushi bar for lunch (you can get more than sushi; they have a lot of great food options) —and we loved both the smoothie bar and coffee shop on site. Breakfast at the buffet is very good and offers plenty of high quality options.
We did not travel with small children (we have a 16+ teenager) and we stayed in a Club & Villas oceanfront room, which was a standout experience for us; the access to the rooftop pool and rooftop restaurant is absolutely worth it. The rooftop infinity pool has amazing ocean views, plenty of space, and feels quiet, private, and relaxing—an ideal escape within the resort. The ocean/ beach area was also nice!
Kathleen
Stayed 2 nights in Dec 2025
10/10 Excellent
Kavya
Travelled with family
29 Dec 2025
Liked: Cleanliness, staff & service, amenities
Spotless rooms, wonderful amenities, friendly staff and good quality food. Loved the stay!
The rooms we had felt a bit outdated. The wait for dinner was completely unacceptable; we waited nearly 2 hours one night. Making a reservation isn't an option. The property looked nice. The pool was great, but I don't know what it would have been like during peak days. The spa was excellent.
The food was pretty decent for resort food. Outside of that, it would have been five stars. The grounds, the beach, the staff, and the entertainment were all amazing. We went with a large group with all ages, and everyone had a blast.
Jason
Stayed 4 nights in Nov 2025
4/10 Poor
Michael
29 Nov 2025
Michael
Stayed 4 nights in Nov 2025
8/10 Good
Carin
Travelled with family, Travelled with group
28 Nov 2025
The staff was so nice. If you go to the beach bar, Jaime and Ricardo are fantastic. Ask for the drink Mexican candy
Our room was clean and nice however there should be more “inclusive family” items for those paying for upgraded family villas. The food wasn’t great at any of the restaurants. Staff is friendly and helpful. It’s very difficult to find basketballs/tennis rackets and they are not near the courts. Our butler was great. Overall the trip was okay but we have stayed at other chains, even less expensive chains, and preferred them over this resort. Shop around for excursions as two of the vendors on site tried to sell us an excursion and the online price directly through the excursion website was significantly cheaper. We did the photos through the onsite vendor and they were significantly higher in price than what we have paid at other resorts. We ultimately did not purchase.
Our room was clean and the staff were all so amazing and friendly! I do think the common areas (namely the common bathrooms) could be cleaned more often and more deeply. Would definitely return.
Jessica
Stayed 7 nights in Nov 2025
6/10 Okay
Kolbie
Travelled with family, Travelled with family and small children
17 Nov 2025
Liked: Property conditions & facilities
The bartenders weren’t as enthusiastic as they usually are the other times we’ve stayed, the bathrooms in the buffet were dirty the majority of the time, and the power went out multiple times.
Amazing time at Sapphire. Friendly staff, fantastic pool and beach. The new indigo preferred was beautiful. This is our 2nd time at Sapphire and we will definitely be back again I’m sure.