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Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

Photo gallery for Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Property video
Preferred Club Junior Suite Ocean View Double
Poolside bar
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly

Explore the area

View map
Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪3 min drive‬
  • Place, Mujeres Beach
    ‪6 min drive‬
  • Place, North Beach
    ‪54 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Junior Suite Ocean View - King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Ocean View - King Bed

8.6 out of 10
Excellent
(19 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View - Double Beds

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Ocean View - Double Beds

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Swim Out - King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Swim Out - King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out - Double Beds

Junior Suite Swim Out - Double Beds

Junior Suite Swim Out - Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Junior Suite Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front - King Bed

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Junior Suite Ocean Front - King Bed

  • Sea view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front - Double Beds

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Junior Suite Ocean Front - Double Beds

  • Sea view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean View

Preferred Club Master Suite Ocean View | Balcony view

Preferred Club Master Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 108 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

  • Ocean view
  • 108 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Swim Out - Double

Terrace/patio

Preferred Club Junior Suite Ocean View Swim Out - Double

  • Partial ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Swim Out - King

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Junior Suite Ocean View Swim Out - King

  • Partial ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front Private Pool

Preferred Club Master Suite Ocean Front Private Pool | View from room

Preferred Club Master Suite Ocean Front Private Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 155 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View - King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Garden View - King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View - King

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Partial Ocean View - King

9.2 out of 10
Wonderful
(10 reviews)
  • Partial ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View - Double Beds

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Garden View - Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

Preferred Club Junior Suite Ocean View Double

Preferred Club Junior Suite Ocean View Double

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the area

Punta Sam

Located in Punta Sam (Playa Mujeres), Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive is within a 15-minute drive of Playa Mujeres Golf Club and Mujeres Beach. .This all-inclusive property is 6.9 mi (11.1 km) from Gran Puerto Pier and 8 mi (12.9 km) from North Beach.

What's nearby

  • Playa Mujeres Golf Club - 3 min drive - 1.5 km
  • Mujeres Beach - 6 min drive - 2.5 km
  • Langosta Beach - 36 min drive - 22.1 km
  • La Isla Shopping Mall - 54 min drive - 30.5 km
  • North Beach - 54 min drive - 13.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪Kulinarium Riu Latino - ‬4 min drive
  • ‪Isla Blanca - ‬13 min walk
  • ‪Velvet - ‬4 min drive
  • ‪Xtra Time - ‬16 min walk
  • ‪Lobby Bar - ‬13 min walk

About this property

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive offers 424 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

A private beach, an outdoor tennis court, and complimentary bicycles are featured at the property. 2 outdoor swimming pools and 4 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 424 guestrooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor pools or 4 hot tubs, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Market Cafe, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Oceana - This beachfront restaurant specializes in seafood and serves lunch and dinner. Open daily.
Seaside Grill - This restaurant specializes in international cuisine and serves lunch and dinner. Open 24 hours. Open daily.
Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Bicycling

Fitness facilities

Tennis

Tennis lessons

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Pilates

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Market Cafe
  • Oceana
  • Portofino
  • Seaside Grill

Things to do

  • 2 outdoor pools
  • 4 hot tubs
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No lift

More

  • 5 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per accommodation, per day

Welcoming dogs only

1 total (up to 22 lbs per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Playa Mujeres Secrets

Secrets Playa Mujeres

Secrets Playa Mujeres Resort

Secrets Resort Playa Mujeres

Secrets Playa Mujeres Golf Resort All Inclusive

Secrets Golf Resort All Inclusive

Secrets Playa Mujeres Golf

Secrets Playa Mujeres Resort Spa

Secrets Playa Mujeres Golf All Inclusive

Secrets Golf All Inclusive

Secrets Playa Mujeres Golf Resort All Inclusive

Secrets Golf Resort All Inclusive

Secrets Playa Mujeres Golf All Inclusive

Secrets Golf All Inclusive

Hotel Secrets Playa Mujeres Golf & Spa Resort - All Inclusive

Secrets Playa Mujeres Golf Spa Resort All Inclusive

Secrets Playa Mujeres Resort Spa

Secrets Mujeres Inclusive

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and updated room. Staff was very friendly and helpful throughout our stay. Had a great time overall with amenities offered. Will be going back again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! The rooms were clean!
Stayed 3 nights in Jan 2026

10/10 Excellent

lauren

Stayed 4 nights in Jan 2026

2/10 Terrible

Ashley Jeanette

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked Secrets Playa Mujeres for my anniversary, expecting luxury. Instead, I got a 4-day construction zone with broken amenities. We paid for a swim-out room but couldn't use it once. Maintenance and management admitted the heating system was broken due to a recent reopening. It never worked. Even the public hot tubs were brick-cold; watching staff stick thermometers into freezing water while we waited was a joke. After complaining, we were moved to a new room only to be woken by loud construction—drilling and banging on concrete right by the Preferred lounge. The showerhead was also broken, and despite reporting it, no one cared. Worst of all, this was our anniversary. I saw doors decorated with “Just Married” or “Happy Birthday” ribbons, but we received zero recognition. It felt incredibly alienating to be ignored while others were celebrated. The “All-Inclusive” dining is a myth. They open restaurants based on guest volume to save money. I could only access 3 out of 9 options because the rest were shuttered. To top it off, the staff felt biased and unwelcoming, making the atmosphere uncomfortable. Bottom Line: Between the freezing pools, construction noise, closed restaurants, and the lack of basic hospitality, this was a total waste of money. They are cutting corners at the guest's expense. Avoid this resort if you actually want what you paid for.
Stayed 4 nights in Jan 2026

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The activities group was amazing. They made the day so fun. They engaged everyone. Music trivia was the best! We asked about making bracelets on our last day. They even made that entertaining!
Stayed 7 nights in Jan 2026

8/10 Good

Jennifer

Liked: Cleanliness, amenities
Overall the hotel was nice, but not what we were expecting for the money Hot tubs were not hot The omelette and taco chef was amazing, hardest worker Beds were very firm, not comfortable Rooms were very nice, well appointed Loved having screen doors in the rooms Pool drink, food service was very slow Golf cart drivers were great Liked that you didn’t have to make reservations Himitsu restaurant was good It would be great if the app showed you what was open for that day so you didn’t have to triangulate that every day There was Mold in the outdoor pool bathrooms Spa was not open yet
Stayed 4 nights in Jan 2026

10/10 Excellent

Riley

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The good: Food: Everything was amazing Drinks: Great brands Hospitality: Top notch Pool: Plenty of seats and space, one warmer pool Beach: Fine sand, clear water The bad: Room service menu: Meh Hot tubs: Not very hot Swim out room: Very cold water, didn't use much, not worth upgrading Overall first resort id go back to no question, bad stuff didn't outweigh how good of a time it was.
Stayed 5 nights in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Amazing service. Great views. Activities. Food variety
Stayed 3 nights in Jan 2026

6/10 Okay

Ian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had to change rooms. The original room had alot of broken parts. Party cancun crowd checked in on the same day was not a peaceful atmosphere as advertised. Food was 90% bad. Reception and activities staff were nice but all other staff were poorly trained and confused. Premium price for below avg quality.
Stayed 4 nights in Jan 2026

8/10 Good

Sherry

Stayed 3 nights in Mar 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 4 nights in Apr 2025

10/10 Excellent

Boris

Stayed 7 nights in Apr 2025

2/10 Terrible

Tien

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Chelsea, Macomb

Liked: Staff & service, amenities, property conditions & facilities
Staff was great. Food was amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

yueyao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Marc Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice resort. They are renovating it but I’m not sure why it was real nice as it was.
Stayed 4 nights in Apr 2025

6/10 Okay

Abdulaziz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lacking Night Entertainments
Stayed 7 nights in Apr 2025

10/10 Excellent

Kara Ambershell, Midlothian

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Everything was great! They closed for renovations and i can only image how amazing it will be when it opens back up!
Stayed 6 nights in Apr 2025

8/10 Good

Everly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the food was terrible.
Stayed 4 nights in Mar 2025

10/10 Excellent

LaQuarius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was EXCEPTIONAL! From the greeting to the departure, we were well taken care of! I can't wait to go back!
Stayed 3 nights in Apr 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved our stay at Secrets, the staff/service was outstanding. Although the majority of the resort gorgeous, it is in need of some upgrading, I understand they will be closing in a week to do that. We would love to come back post renovations!
Stayed 5 nights in Apr 2025

10/10 Excellent

Berkley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Rene Estuardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the resort was amazing! The best ever
Stayed 2 nights in Apr 2025

10/10 Excellent

Arnoldo Molano

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Jay C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Everyone was very helpful and friendly.
Stayed 4 nights in Apr 2025