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Room type Options Nightly price Book
Grand Deluxe Garden View
77 square metres
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Grand Family Suite Garden View
154 square metres
1 King Bed and 2 Double Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Grand Governor Suite - King Size Bed
151 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Grand Swim Up Suite Garden View
79 square metres
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Grand Honeymoon Suite - King Size Bed
77 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Grand Presidential Suite
Room with view
232 square metres
1 King Bed and 2 Double Beds
Room sleeps 4 guests
(up to 4 children)
Select dates to see price

Get an overview of this hotel
Luxury property on the beach, with 9 outdoor swimming pools

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
On private beach
Babysitting or childcare (surcharge)

Located in Cancun, Moon Palace The Grand Cancun - All-inclusive is within a 15-minute drive of Moon Palace Golf Club and Ventura Park Cancun. This luxury property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.

Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.

Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Caribeño, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is included.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Moon Palace The Grand Cancun - All Inclusive

Carretera Cancun-Chetumal Km. 36.5, Cancun, QROO 77500

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All on-site activities, facilities and equipment included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 1304
  • Number of floors - 3
  • Number of buildings/towers - 9
  • Airport transport (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Free breakfast
  • Nightclub
  • Children's pool
  • Spa services on site
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • On private beach
  • Marina on site
  • Steam room
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2017
  • Number of restaurants - 12
  • Conference space size (feet) - 32630
  • Conference space size (meters) - 3031
  • Number of meeting rooms - 10
  • Golf course on site
  • Lazy river
  • Waterslide
  • Number of outdoor pools - 9
  • Outdoor tennis courts - 4
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Computer station
  • Rooftop terrace
  • Number of bars/lounges - 9
  • Number of beach bars - 1
  • Number of swim-up bars - 5
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Free water park access
  • Beach umbrellas
  • Free beach cabanas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Free full breakfast
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Baby/toddler toys
  • Lockers available
  • Evening entertainment
  • Ballroom
  • Banquet hall
  • Reception hall
  • Trampoline
  • Air hockey
  • Outdoor furniture
  • Children's games
  • Children's toys
  • Free beach club on-site
  • Accessible airport shuttle

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 9
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Bowling alley on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Moon Palace The Grand Cancun - All-inclusive offers 1304 air-conditioned accommodations with indoor private spa tubs and MP3 docking stations. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Guests can make use of the in-room espresso makers and free minibar items. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Pillow menu
  • TV size 42
  • TV size (measurement) inch
  • MP3 docking station
  • Rainfall showerhead
  • Furnished balcony
  • Private spa tub
  • Free long-distance calls
  • Free international calls
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Smart TV
  • Number of beds 3
  • Soap
  • Shampoo
  • Toilet paper
  • Braille signage
  • Visual fire alarm
  • Toothbrush and toothpaste available on request
  • Private spa tub (indoor)

Where to Eat

Guests are offered a complimentary full breakfast.

Caribeño - Overlooking the pool, this family restaurant serves breakfast and dinner.

Casa Mia - This family restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

Cusco - Overlooking the ocean and pool, this family restaurant serves dinner only. Reservations are required. Open select days.

Habibi- Lebanese Cuisine - This family restaurant serves lunch and dinner. Open select days.

Jade - This diner specializes in Asian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to do

  • Hiking/biking trails nearby
  • Fitness classes on site
  • Basketball on site
  • Bowling alley on site
  • Ecotours on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Horse riding nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Sports massage

Accessibility

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible meeting spaces/business centre
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are not provided with hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property does not follow regional sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Moon Palace Grand All Inclusive Cancun
  • Grand Moon Palace All Inclusive All-inclusive property Cancun
  • Grand Moon Palace All Inclusive Hotel Cancun
  • Grand Moon Palace All Inclusive Hotel
  • Grand Moon Palace All Inclusive Cancun
  • Grand Moon Palace All Inclusive
  • Hotel The Grand at Moon Palace - All Inclusive
  • The Grand at Moon Palace - All Inclusive Cancun
  • Moon Palace Grand All Inclusive
  • Hotel The Grand at Moon Palace - All Inclusive Cancun
  • Cancun The Grand at Moon Palace - All Inclusive Hotel
  • The Grand at Moon Palace – All Inclusive
  • The Grand at Moon Palace All Inclusive
  • Grand Moon Inclusive Cancun

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Cashless payment methods are available for all transactions.

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