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The Falstaff Hotel

4.0 star property

Photo gallery for The Falstaff Hotel

Property entrance
Concierge desk
Exterior
Lounge
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Bar
  • Room service

Explore the area

View map
8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF
  • Place, Westgate Gardens
    ‪1 min walk‬
  • Place, Marlowe Theatre
    ‪5 min walk‬
  • Place, Canterbury Cathedral
    ‪7 min walk‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.0 out of 10
Wonderful
(34 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, individually decorated, individually furnished

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Cosy Double Room

8.0 out of 10
Very good
(25 reviews)
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Canterbury

With a stay at The Falstaff Hotel, you'll be centrally located in Canterbury, steps from Westgate Gardens and within a 5-minute walk of Marlowe Theatre. .This hotel is 0.7 mi (1.1 km) from Canterbury Cathedral and 1.3 mi (2.1 km) from Canterbury Christ Church University.

What's nearby

  • Westgate Gardens - 1 min walk - 0.2 km
  • Marlowe Theatre - 5 min walk - 0.4 km
  • Canterbury Cathedral - 7 min walk - 0.7 km
  • Canterbury Christ Church University - 12 min walk - 1.0 km
  • University of Kent - 12 min walk - 1.1 km

Getting around

  • Canterbury West Station - 4 min walk
  • Gatwick Airport (LGW) - 81 min drive

Restaurants

  • ‪Black Griffin - ‬2 min walk
  • ‪The West Gate Inn (Wetherspoon) - ‬1 min walk
  • ‪Cafe des Amis du Mexique - ‬1 min walk
  • ‪The Cricketers - ‬3 min walk
  • ‪Lady Luck Bar - ‬2 min walk

About this property

The Falstaff Hotel

Riverfront hotel with a 24-hour front desk and a coffee shop
The Falstaff Hotel offers 49 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 49 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at Restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Restaurant - This buffet restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day
Cribs (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.50 for adults and GBP 14.50 for children
  • Uncovered self parking fee: GBP 15 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury
Falstaff Hotel
Falstaff Hotel Canterbury
Hotel Falstaff
The Falstaff Hotel Hotel
The Falstaff Hotel Canterbury
The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

carol e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, with no extra room to unpack clothing. The bed was comfortable. The shower was one of the largest and nicest we had compared to the other places we stayed. The full English breakfast was great and plentiful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Stayed on a Friday night . Availed if happy hour with beautiful live jazz band music in the background. Staff so genuinely friendly . Interior decor is gorgeous. Normally book a 4 star hotel but this stay has changed our minds ! Well done falstaff !
Stayed 1 night in Oct 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Falstaff is conveniently located to the train station and downtown. We were able to store our luggage while we waited for our room and explore the neighborhood. The staff is helpful and kind. Breakfast is simple but adequate. Opt for a larger room, especially if there are two of you.
Stayed 2 nights in Sep 2025

4/10 Poor

Kate

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The staff were ok overall, some really pleasant and others clearly fed up! It's a really old building so challenging to manage. Our room was described as 'cosy' it was tiny with an awful view at the back of the fire escape and windows that didn't open properly. I felt very claustrophobic. The bathroom was a shower over a bath but so small it was hazardous trying to get out of. We are over 60 and the position of the towel rail meant it was what you grabbed to try to get out, after we both burnt ourselves they kindly turned it off. The location is great but a bit noisy but we had expected some noise but I don't think we'll stay again and definitely not in what they describe as a 'cosy' double- not my interpretation of cosy! Fortunately we were out a lot of our stay. Parking was ok but steep at £12 per day. If we visit Canterbury again and ot is likely we will, I'll do more research amd find an alternative, perhaps a little further out.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

feras

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room with a lovely big bath and power shower. The 6’ bed was extremely comfortable and we slept really well. Breakfast the following morning was the normal fare but served quickly and efficiently. Thank you
Stayed 1 night in Sep 2025

6/10 Okay

feras

Stayed 1 night in Sep 2025

10/10 Excellent

Deborah G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sized and comfortable room, fabulous breakfast
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Dominique

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Hey
Stayed 2 nights in Sep 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
The first room we were given was disappointing as it was next to noisy pub garden and was smaller and more cramped than advertised, thankfully the receptionist was great and moved us to a different room which was lovely and we had a great stay. Food at the nearby Cafe de soleil was delicious and hotel was convenient for wandering round the city and Cathedral
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Falstaff ricks!

I loved every minute of my stay. The check-in was easy and the woman at the front desk was very pleasant. Bar staff was nice- I especially liked Felipe. He is a good fit for a bar man.
Stayed 3 nights in Sep 2025

8/10 Good

Elaine

Liked: Cleanliness

Good for a weekend.

Convenient, friendly and clean.
Stayed 2 nights in Sep 2025

8/10 Good

Maja

Liked: Cleanliness, staff & service
Overall decent hotel. Best thing is convenient location to the train station, dining options and attractions. Warm breakfast options and happy hour incl. boardgames and snacks were great. Rooms could use a makeover (bathroom ceiling crumbling etc) though, especially for the price.
Stayed 2 nights in Sep 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Emma-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very relaxing stay

A lovely hotel.classic room was spacious with a very comfortable bed. Bar staff were excellent. Breakfast was lovely.
Stayed 2 nights in Sep 2025

4/10 Poor

Joseph

Disliked: Property conditions & facilities
Convenient location. Walkable to everything in town. Bathroom toilet and tub gurgle and spout nasty water about 2-3 inches up from the drain, very visible and smells awful. This is sewer gas. I do not recommend this hotel to anyone. Check-in is rigid, even if the room is ready and cleaned, you cannot check in until 3 pm - period. A long line forms at the front desk at 3 pm, all guests kept waiting in adjacent sitting rooms for the 3 pm hour. Petty and bureaucratic process and not in the least customer friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful. Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Michel

Stayed 2 nights in Sep 2025

8/10 Good

Derek

Stayed 8 nights in Aug 2025

2/10 Terrible

Rachael

Stayed 1 night in Sep 2025