The Falstaff Hotel

3.0 star property

Photo gallery for The Falstaff Hotel

Front of property - evening/night
Classic Double Room
Bar (on property)
Concierge desk
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF
  • Marlowe Theatre
    ‪5 min walk‬
  • Canterbury Cathedral
    ‪7 min walk‬
  • University of Kent
    ‪12 min walk‬
  • London (SEN-Southend)

Room options

Cosy Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Luxury Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Classic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Canterbury

With a stay at The Falstaff Hotel, you'll be centrally located in Canterbury, a 4-minute drive from University of Kent and 9 minutes from Canterbury Cathedral. .This hotel is 5.9 mi (9.5 km) from Whitstable Beach and 0.1 mi (0.1 km) from Westgate Gardens.

What's nearby

  • Westgate Gardens - 2 min walk - 0.2 km
  • Marlowe Theatre - 5 min walk - 0.4 km
  • Canterbury Cathedral - 7 min walk - 0.7 km
  • Canterbury Christ Church University - 12 min walk - 1.0 km
  • University of Kent - 12 min walk - 1.1 km

Getting around

  • Canterbury West Station - 4 min walk
  • Gatwick Airport (LGW) - 81 min drive

Restaurants

  • ‪Marino's Fish Bar - ‬2 min walk
  • ‪West Gate Inn - ‬1 min walk
  • ‪The Black Griffin - ‬2 min walk
  • ‪The Unicorn Inn - ‬2 min walk
  • ‪Pegasus Tap Room & Gin Palace - ‬1 min walk

About this property

The Falstaff Hotel

Riverfront hotel with a 24-hour front desk and a bar
The Falstaff Hotel offers 49 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 49 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 14.50 for adults and GBP 10 for children
  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day
Cribs (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 12 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury
Falstaff Hotel
Falstaff Hotel Canterbury
Hotel Falstaff
The Falstaff Hotel Hotel
The Falstaff Hotel Canterbury
The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the falstaff ,was good friendly staff ,good room ,nice breakfast , when we visit the marlowe we always book a room at the falstaff.
Stayed 1 night in Mar 2025

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Situated near the High st, near restaurants and the Marlow Theatre. Rooms, hotel restaurant and rooms decorated to high standard. Plenty of parking at the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosie

Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent room. The hotel has a really nice atmosphere created in part by the staff together with the interesting decor and layout of the public spaces.
Stayed 1 night in Mar 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast. We were put in their accessible ground floor room, but unfortunately it was quite noisy due to the outside door being slammed day and night. Staff were lovely, and the cocktails were fabulous. Great location near to the city centre.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Canterbury town centre but still quiet in the room.
Stayed 1 night in Mar 2025

10/10 Excellent

TREVOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Maureen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Flynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb little room

Can’t fault our stay. Warm welcome at check in, very quick and easy to find our accommodation. Suite was bright, thoughtfully decorated and very very clean. All the information we needed about the hotel and services was either communicated directly or left in the room for us to read. Complimentary hot drinks, warm room and comfortable bed. Nicely equipped bathroom and a hairdryer which was really appreciated. Breakfast was really good and so quick. Never received a full English breakfast as quickly as that. Waiting staff were lovely. Easy and friendly check out. We won’t hesitate to return
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Stayed 2 nights in Feb 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay for one night at the Falstaff. Very historic inn dating back to the 16th Century. Room lovely and clean with comfortable bed. Staff were very pleasant, helpful and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, conveniently located near downtown Canterbury. Staff was very friendly, property well maintained. Highly recommended!
Stayed 3 nights in Feb 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boyfriend and I went here for our 1 year anniversary/ Valentine’s Day. We stayed for 2 nights with breakfast included both mornings. We were truly looked after and all the staff are so friendly and professional. The room is absolutely stunning with ‘posh’ tea and coffee ready for you as-well as a kettle, cups, water and glasses. They have a happy hour between 6-7 which we took full advantage off as the cocktails are absolutely beautiful. Can’t wait to stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel lovely location for exploring Canterbury. Staff very helpful great breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle-Marie, Chertsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff, great drinks, gorgeous and comfortable rooms and in a great location. Would definitely stay again!
Stayed 1 night in Feb 2025

4/10 Poor

Caroline

Liked: Cleanliness
Disliked: Staff & service, room comfort

Room 34 no heating

We were told they had given us an upgrade on arrival. The room itself was fine but unfortunately the heating in the room wasn't working. We raised our concerns with reception at 5pm, we went out at 6pm and explained at reception again that the room was very cold and the heating wasn't working. We were told they would look into it. At 9 30pm we returned to the room and still no heating it was freezing. We went to the bar to warm up and asked reception what they had done as it was still cold. He said he would find out and let us know. The first receptionist we spoke to arrived back and basically said there were no rooms free and nothing they could do. My husband asked for a electric heater as it was too cold to stay in that room, they said they don't have any. My husband pointed out that the receptionist was literally standing in front of one behind his desk. They eventually put it in our room. The reception staff really weren't interested in helping us
Stayed 1 night in Feb 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with history. Staff is friendly and helpful. We have used this hotel several times. We just love it.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAY ALL GOOD ALHAMDULILLAH

ALL GOOD HELPFULL GREAT AREA LOVELY STAFF GREAT
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 1 night in Jan 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Hotel is lovely. The cosy doubke is small. Also, he aware that the hotel car park is only for patrons, but you are charged £12 a day extra, which is a bit of a con and should he included in the stay. So factor that into your fees
Stayed 2 nights in Jan 2025

10/10 Excellent

andrew

Stayed 1 night in Jan 2025

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic decor and all the staff were super friendly and welcoming. Really nice atmosphere in the cocktail bar over the weekend, could have done with an additional staff member as cocktails can take a while to make and if you just want a beer or glass of wine, then its a little wait, however lovely surroundings to wait in. Everything you may like to do in Canterbury is within easy walking distance and some lovely restaurants right on your doorstep. Parking is an additional cost, I hadn't really noticed this when booking, also the fact that if you go out in the car, you may not have a space to come back to even though you have paid for 24hours. We just managed to get the last space in the little back car park on the second evening, but it's a very tight entrance which some vehicles may struggle to use. Would definitely recommend the hotel to others, it was just unfortunate we needed to use the car for work so there felt a little jeopardy as to whether we would get parked when we got back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

I love this hotel have stayed her several times
Stayed 1 night in Jan 2025