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The Falstaff Hotel

3.0 star property

Photo gallery for The Falstaff Hotel

Front of property - evening/night
Classic Double Room
Lounge
Bar (on property)
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF
  • Marlowe Theatre
    ‪4 min walk‬
  • Canterbury Cathedral
    ‪8 min walk‬
  • University of Kent
    ‪17 min walk‬
  • London (SEN-Southend)
    ‪89 min drive‬

Room options

View all photos for Cosy Double Room

Cosy Double Room

Cosy Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ABode Canterbury

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (1007)
The price is NZ$231
for 1 room
includes taxes & fees
19 May - 20 May
ABode Canterbury

About the area

Canterbury

A stay at The Falstaff Hotel places you in the heart of Canterbury, within a 10-minute walk of Canterbury Cathedral and Westgate Gardens. .This hotel is 5.9 mi (9.5 km) from Whitstable Beach and 0.1 mi (0.1 km) from Westgate Gardens and Towers.

What's nearby

  • Westgate Gardens - 1 min walk - 0.1 km
  • Westgate Gardens and Towers - 1 min walk - 0.1 km
  • Marlowe Theatre - 4 min walk - 0.3 km
  • Canterbury Cathedral - 8 min walk - 0.7 km
  • University of Kent - 17 min walk - 1.5 km

Getting around

  • Canterbury West Station - 4 min walk
  • Gatwick Airport (LGW) - 81 min drive

Restaurants

  • ‪Marino's Fish Bar - ‬2 min walk
  • ‪West Gate Inn - ‬1 min walk
  • ‪The Black Griffin - ‬2 min walk
  • ‪The Unicorn Inn - ‬2 min walk
  • ‪Pegasus Tap Room & Gin Palace - ‬1 min walk

About this property

The Falstaff Hotel

Riverfront hotel with a 24-hour front desk and a bar
The Falstaff Hotel offers 49 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 49 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 14.50 for adults and GBP 10 for children
  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day
Cribs (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 12 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury
Falstaff Hotel
Falstaff Hotel Canterbury
Hotel Falstaff
The Falstaff Hotel Hotel
The Falstaff Hotel Canterbury
The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1001 reviews
Rating 8 - Good. 355 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Caroline

Liked: Cleanliness
Disliked: Staff & service, room comfort

Room 34 no heating

We were told they had given us an upgrade on arrival. The room itself was fine but unfortunately the heating in the room wasn't working. We raised our concerns with reception at 5pm, we went out at 6pm and explained at reception again that the room was very cold and the heating wasn't working. We were told they would look into it. At 9 30pm we returned to the room and still no heating it was freezing. We went to the bar to warm up and asked reception what they had done as it was still cold. He said he would find out and let us know. The first receptionist we spoke to arrived back and basically said there were no rooms free and nothing they could do. My husband asked for a electric heater as it was too cold to stay in that room, they said they don't have any. My husband pointed out that the receptionist was literally standing in front of one behind his desk. They eventually put it in our room. The reception staff really weren't interested in helping us
Stayed 1 night in Feb 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with history. Staff is friendly and helpful. We have used this hotel several times. We just love it.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAY ALL GOOD ALHAMDULILLAH

ALL GOOD HELPFULL GREAT AREA LOVELY STAFF GREAT
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 1 night in Jan 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Hotel is lovely. The cosy doubke is small. Also, he aware that the hotel car park is only for patrons, but you are charged £12 a day extra, which is a bit of a con and should he included in the stay. So factor that into your fees
Stayed 2 nights in Jan 2025

10/10 Excellent

andrew

Stayed 1 night in Jan 2025

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic decor and all the staff were super friendly and welcoming. Really nice atmosphere in the cocktail bar over the weekend, could have done with an additional staff member as cocktails can take a while to make and if you just want a beer or glass of wine, then its a little wait, however lovely surroundings to wait in. Everything you may like to do in Canterbury is within easy walking distance and some lovely restaurants right on your doorstep. Parking is an additional cost, I hadn't really noticed this when booking, also the fact that if you go out in the car, you may not have a space to come back to even though you have paid for 24hours. We just managed to get the last space in the little back car park on the second evening, but it's a very tight entrance which some vehicles may struggle to use. Would definitely recommend the hotel to others, it was just unfortunate we needed to use the car for work so there felt a little jeopardy as to whether we would get parked when we got back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

I love this hotel have stayed her several times
Stayed 1 night in Jan 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lots of bars and restaurants, all within walking distance. Staff were warm and friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

weekend away

Nice hotel have stayed before but in the main building. The room we stayed in is overdue for a re vamp as the wallpaper was peeling off and badly marked and the bath panel needed replacing both of which I advised to reception.
Stayed 2 nights in Dec 2024

10/10 Excellent

J L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in a great location

Amazing hotel in a great location. Staff were incredibly friendly and helpful, the room was lovely - comfortable bed, nice little extras and an outdoor seating area. Happy hour was a bonus and everything was in short walking distance (including the train station). Highly recommended, we'll definitely be back.
Stayed 2 nights in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free upgrade to a junior suite

Great stay for our new year. Helpful staff and a free room upgrade on arrival.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for central Canterbury trip

Lovely old fashioned hotel perfectly situated in central Canterbury. Very helpful staff. Excellent and comfortable large room
Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Everything was perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
My only negative was my room was slightly chilly but apart from that everything else was fine excellent breakfast as well
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing - cosy, comfortable and perfectly located. Loved it and will be back.
Stayed 2 nights in Dec 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and had very good tea/coffee making facilities. A very comfortable bed and bedding
Stayed 1 night in Dec 2024

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing

I have stayed in over 20 hotels this year and the most expensive booking turned out to be the worse experience. The check in experience was slow. We did a pre-check-in and then had to wait 20 minutes to be physically checked in when the person arrived… the general manager was not able to do it. For Bar staff could not muster up a greeting between them, no hello… no be with you in a minute… Guests were offered complimentary cheese and biscuits in the bar… we asked for them as they were not offered by the bar tender. Waited 5 minutes and he said they didn’t have any. Guess what, a few minutes after the offer had ended we say cheeses and biscuits coming out. Mind blowing!!! Terrible service so we left after one drink. However, the breakfast staff were very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Gislaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in an incredible city! Everything was walking distance. The staff was attentive and accessible!
Stayed 1 night in Aug 2024

8/10 Good

Mandy

Travelled with family
It is in a perfect location and in walking distance to the town centre. We loved the quirkiness of the hotel and the room was perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falstaff Hotel, Canterbury

Very nice reception and bar areas with lots of cosy little nooks to relax and have a drink. Room was very comfortable and spacious.
Stayed 1 night in Dec 2024